Filed by Dominion Energy, Inc.
(Commission File
No. 1-8489)
Pursuant to Rule 425
under the
Securities Act of 1933
and
deemed filed pursuant to Rule
14a-12
of the Securities Exchange Act of 1934
Subject Company:
SCANA Corporation
(Commission File
No. 1-8809)
Dominion Energy FAQs
for
non-union
employees
This document will be updated
bi-weekly
Union represented employees - please refer to the FAQs for union employees, your collective bargaining agreement or submit questions to your HR
Business Partner
Table of Contents
A. General Dominion Energy Information
1. Where can I learn more about Dominion Energy?
We are
happy to have you as part of the Dominion Energy team. You can visit
www.dominionenergy.com
to learn more.
2. What are Dominion Energys
Core Values?
Much like SCANA, Dominion Energy has core values that are at the heart of our business: Safety, Ethics, Excellence, and One Dominion
Energy.
Safety
: Safety is our highest priority in the workplace and in the community. The work we do can be dangerous. So our first
and fundamental goal is to send every employee home safe and sound, every day with zero injuries. That is the only acceptable standard of performance.
Ethics
: Integrity, individual responsibility and accountability go
hand-in-hand
with bottom-line results. We cannot and will not take shortcuts to achieve our goals and fulfill our obligations to stakeholders. Ethical behavior matters
and our reputation depends on it.
Excellence
: We set high performance standards and are committed to continuous improvement in all areas of
our business. The odds of long-term success improve when we go beyond good and strive for great. Our aim is not to be the biggest energy company, just the best.
One Dominion Energy
: Teamwork is at the heart of One Dominion Energy. It is a unifying outlook that transcends organizational
boundaries and focuses on our shared mission and purpose. We know that strong, sustainable performance depends on how well we support each other in executing our business plan.
3. Who is my point of contact if I have a question?
You
can consult your current HR team or use the extranet site for questions.
B. About the Merger
1. How should I support the Merger?
If you are in support
of the Merger, we would appreciate your help in spreading the word. Visit
BrighterEnergyFuture.com/
to get the facts. Then like and share Dominion Energy South on Facebook and ask your family and friends to do the same. Tell them
that you support the merger, that its good for the customers, the employees, and the retirees and its good for South Carolina.
2. Where
can I get the facts?
Refer to the
overview
document on the extranet for a summary.
3. Who needs to approve the merger? (Updated)
There are several groups that need to approve the merger. They include:
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Federal Trade Commission (FTC) Anti-trust Filed
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SCANA Shareholders - The SCANA shareholder vote is planned for May
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South Carolina Public Service Commission - Filed
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North Carolina Utility Commission Filed
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Georgia Public Service Commission - Filed
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Nuclear Regulatory Commission Filed
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We expect that these filings will be complete by the end of the first quarter and
timelines for approval vary.
4. When will the transition teams get started?
We know many of you are anxious to get started on the transition. Unfortunately, we cannot get started just yet. Please watch for more information related to
transition teams in the coming weeks.
5. What should I do if someone from Dominion Energy reaches out to me?
We expect that many of you have peers or former colleagues that work for Dominion Energy. No best practice sharing, planning or transition discussions should
occur until further notice. If you have questions about what is/is not allowed, please contact Joanna Greene.
6. What is the status of the Base Load
Review Act (BLRA)?
We appreciate the interest of legislators and others in wanting to amend the legislation regarding future utility
projects. Repealing the law for future projects would still allow our merger to move forward and bring with it billions of dollars of benefits to SCE&G electric customers, including a cash payment of $1,000 for an average residential
customer and a 5 percent rate reduction. However, a change in the law that would draw into question recovery on previous investments made in full accordance with state law and regulatory approval is not something that we or, we believe,
anyone else could accommodate.
Dominion Energy continues to work hard to see the deal through to protect customers today and tomorrow, and to
strengthen South Carolinas economic development future and energy certainty.
7. During mergers, so much information is shared through various venues and sources. Whats my best
source of information about the Dominion Energy/ SCANA merger?
During this critical period, it is natural for people to try and get information from
as many sources as possible, including the media, legislative and regulatory hearings, and water cooler conversations. This can create confusion if questions or responses are taken out of context; in addition, different companies might
use similar terms that have different meanings. Dominion Energy is committed to transparency and directly providing SCANA employees with as much information as we can that is clear and concise to prevent confusion. In addition to your regular
internal communication channels at SCANA, such as leadership emails, Headlines, and The Edge, the Dominion Energy
extranet site
set up for the merger is an excellent source for information. This site includes news releases, videos and FAQs,
which are updated regularly, as well as a Contact Us link where you can submit comments and additional questions.
8. How will the merger
affect employees at SCANA corporate headquarters in Cayce who do similar jobs to Dominion Energy corporate employees in Richmond?
We realize this
topic is important to you, so we want to be clear with our response, especially since our two companies may not be set up the same way. At Dominion Energy, our organization includes Services Company professionals who work both at corporate offices
in the Richmond area (in functions such as human resources, IT, legal, finance and others) and
side-by-side
with their operating company colleagues at locations
across our multi-state service territories. In addition, there are other corporate functions (for example, benefits administration, compensation, and investor relations) that are centralized in Richmond and benefit the overall corporation but
typically do not have
day-to-day
interactions with most employees. Naturally, there will be some redundancies in these centralized areas, and reviewing
these staffing numbers will be part of the merger integration process. We will try to answer as many of your questions as possible in the coming months. What we can tell you is that your compensation is protected through December, 31,
2019, as noted in the Merger Agreement. Also, we do not expect significant involuntary job reductions. We are optimistic about being able to accommodate the vast majority of current employees who want to stay part of our future organization.
9.
Based on other mergers Dominion Energy has completed, what do you anticipate in terms of job reductions at SCANA?
Every merger is different, of course. But with Dominion Energys most recent mergerthe acquisition of Questar Corp.
in Utah in 2016the vast majority of job reductions were voluntary. These included retirements and participation in a voluntary separation package. We intend to use these same means to reduce redundancies and, where
possible, place employees whose positions might be eliminated into new positions, as we did at Questar. In addition, while some functions may be centralized, technology can enable certain employees to support centralized functions
remotely. While the headcount in the former Questar corporate offices declined after the merger, many employees who wanted to stay were able to secure other internal positions.
10. With the merger possibly being delayed is there a chance it could be 2020 before it is determined if a job
would be eliminated? Or is the plan to determine all job eliminations by the end of 2019? In the event a determination isnt made until 2020 would the severance package still be given? (NEW)
It is premature to say when any organizational changes will be made. In addition, the transition process is very complex and it will take time to understand
the current structures and practices and to make decisions about the future.
C. Coming to Work at Dominion Energy
1. Will I become a Dominion Energy employee?
When the
merger is completed, SCANA will become a wholly-owned subsidiary of Dominion Energy, and SCANA employees will become part of the Dominion Energy family.
2. When will the transition to Dominion Energy occur?
The merger between SCANA and Dominion Energy is subject to regulatory and shareholder approval. The date will depend on the receipt of those approvals.
3. Will my service with SCANA count as service towards Dominion Energy?
Your service with SCANA will count as time worked with Dominion Energy for purposes of our policies and programs.
4. Will we lose the SCANA name and logo? What about our other company brands? (Updated)
We need to discuss this with the regulators. At the appropriate time, we prefer that you would use the Dominion Energy name and brand. It is important to our
core value of One Dominion Energy.
5. When can I apply to jobs at Dominion Energy?
After the merger closes, we will make internal job postings available.
6.
For rehires, does Dominion Energy include prior service time for vacation, sick leave and service award eligibility?
(NEW)
If the length of the break in service is less than 6 months then the rehired employees employment service date is his/her original hire date.
When the break in service is at least six months but less than five years, the employees employment service date is adjusted to reflect the length of
time the employee was previously employed.
Example:
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Original hire date:
03-15-05
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Termination date: 06-23-08
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Adjusted service date:
10-25-2005
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If the break in service is five years or more years, no credit is given for prior service.
D. Benefits at Dominion Energy (General)
1. When will we transition to Dominion Energys benefit plans?
Your coverage will continue under your current benefit plans for a period of time following the close of the transaction. A firm transition date to the
Dominion Energy plans has not been set. We will continue to update you as transition plans progress.
2. Who should I contact if I have questions about
my current benefits?
You should continue to contact the SCANA Employee Resource Center by calling
803-217-4444
or simply
7-4444
when dialing internally.
3. What
decisions have been made about the transition between SCANAs Pension, 401(k) and retiree-medical plans and Dominion Energys plans?
Retirement and retiree-medical plans are very complex and therefore no decisions have been made about transition plans we know they are important to you
and we are committed to providing you answers on this as soon as we can.
4. Where can I learn more about Dominion Energys benefit plans?
You can visit
www.dombenefits.com
to learn more about our plans.
5. What are Employee Resource Groups? Which ones do you have?
The company has launched an official Employee Resource Group program aimed at creating avenues where employees can engage, collaborate, network and contribute
to company initiatives. We currently have 6 resource groups with multiple chapters across the footprint. They are:
We3: Women
e
ngaging,
e
ducating,
e
nergizing
DVN: Dominion Vets Network
AARG: African American Resource Group
HOLA!: Dominion Energy Latino Resource Group
Pride: LGBTQIA and Ally Resource Group
YP: Dominion Energy Young Professionals
6.
What will happen to the employee clubs?
We have no plans to make changes to the employee clubs at this time.
7. What will happen to the SCANA Pharmacy?
We have no
plans to make changes to the pharmacy at this time.
8. Do you have voluntary benefits like Cancer coverage?
Yes, Dominion Energy offers several voluntary benefits:
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Critical Illness Insurance
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ID Theft Protection and Recovery/Remediation
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Home and Auto Insurance
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Go to
www.dombenefits.com
> Explore Benefits > Voluntary/ Supplemental
Benefits to learn more
9.
Has Dominion Energy purchased any other electric distribution companies?
(NEW)
Dominion Energy has not purchased other electric distribution companies in recent years.
E. Benefits at Dominion Energy (Active Health & Welfare)
1. Which healthcare insurance provider does Dominion Energy use?
We use Anthem Blue Cross Blue Shield for medical and Express Scripts for prescription drug benefits and have for many years.
2. Is Dominion Energy self-funded?
Yes, Dominion Energy
is self-funded.
3. Does Dominion Energy impose a spousal surcharge for medical benefits, if my spouse has other health insurance available to him or
her?
No. Under our medical plans, the cost to cover your spouse is the same, regardless of whether your spouse is eligible for other health insurance
(for example, through his or her own employer).
4. What will happen to employees who are on Long Term Disability? (New)
Fair and equal treatment to all employees, including those on LTD, is very important to Dominion Energy. Benefit plans are very complex and therefore no
decisions have been made about transition plans at this time, however we can assure you no one on LTD will lose coverage as a result of the merger.
F. Cobra Medical
1. What if a person goes on COBRA in late 2019, under the SCANA medical plan, and then the SCANA plan goes away 1/1/2020? Will they then be eligible for the
Dominion Energy plan under COBRA?
Yes, if an individual is enrolled in COBRA and has not exhausted their COBRA coverage period at the time SCANA
active employees move to Dominion Energy active medical coverage, the individual would be able to elect one of the Dominion Energy medical options during the COBRA open enrollment period.
G. Benefits at Dominion Energy (Pension)
1. What happens to my SCANA Pension?
The benefits that
you have accumulated in your current plan remain yours.
2. What does Dominion Energys Pension Plan look like?
Pension Plan calculations vary from company to company. Dominion Energys pension plan has two different plan designs - a traditional pension plan design
(based on service and final average earnings) as well as a cash-balance pension plan design (based on years of service).
3. Will SCANA employees who
are not currently eligible for the pension plan become eligible?
Retirement plans are very complex and therefore no decisions have been made about
transition plans we know they are important to you and we are committed to providing you answers on this as soon as we can.
4. Under
SCANAs current final average pension plan, employees qualify for full retirement after 35 years of service. Does Dominion Energys pension plan have a similar benefit? (NEW)
For service earned on or after January 1, 2001, an unreduced pension benefit under Dominion Energys traditional pension formula is not contingent
upon years of service. Instead, an unreduced pension benefit is available if the employee is at least age 60 at his/her retirement.
H. Benefits at Dominion Energy (401(k))
1. Does Dominion Energy have a matching program on their 401(k) plan?
Dominion Energy does have a 401(k) plan referred to as the Dominion Energy Savings Plan. The matching contribution varies depending on whether an
employee is covered under the Dominion Energy Pension Plans traditional pension benefit or cash balance benefit formula.
2. Who is Dominion Energys 401(k) administrator?
Conduent is the plan administrator for our 401(k) plan, which is commonly referred to as the Dominion Energy Savings Plan, and has been for many years.
3. Is a Roth IRA part of Dominion Energys benefits? (NEW)
A Roth IRA is currently not offered under the Dominion Energy Saving Plan. However, Dominion Energy will be assessing during 2018 whether a Roth IRA should be
added to the Dominion Energy Savings Plan.
I. Benefits at Dominion Energy (Retiree Medical)
1. What decisions have been made about the transition between SCANAs Retiree Medical plan and Dominion Energys Retiree Medical plan?
We know that some of you are eligible for retiree medical coverage. While we no longer offer that benefit to new hires, we also have a population of current
employees eligible for retiree medical.
Though no decisions have been made at this point, we know how important these benefits are to you and are
committed to getting back to you with these answers as soon as we can.
2. From what I understand, it sounds like you must reach 58 years of age and 10
years of service to be eligible for the
non-union
Dominion Energy retiree medical program. Will our current eligibility change?
No decisions have been made at this point on the transition of current programs. Details like this one will be available by the end of 3
rd
quarter of 2018.
3. Following the communication on what the retirement programs will look like,
will there be enough time for employees to decide whether to retire prior to close?
We plan to have a decision on retirement plan transitions by the
end of the 3
rd
quarter of 2018 with transitions occurring no sooner than 1/1/2020 (though it could be later). Should you choose to retire prior to the transition date, you would retire under the
plans available to you at that time.
4. Do you have to be an employee at Dominion Energy for a certain length of time before qualifying for the
retirement plan? (New)
No decision has been made at this point on the transition of current retirement plans. However, we can say that if SCANA
employees do transition to Dominion Energy retirement plans, they will receive credit for time worked at SCANA for purposes of determining whether they are vested in the Dominion Energy plan, in accordance with the merger agreement. Details like
this one will be available by the end of the 3
rd
quarter of 2018.
J. Benefits at Dominion Energy (Time Off Work)
1. How will SCANA PTO transition to Dominion Energys Sick and Vacation Time?
Dominion Energy has both a vacation and a sick time policy, which is based upon your length of service. Your service with SCANA will count as time worked with
Dominion Energy.
Vacation time starts with 120 hours as a new hire and increases with service to 240 hours, which is accrued on a quarterly basis. There
is an opportunity to borrow vacation (up to one quarter in advance) and carryover of up to 40 hours from year to year.
In lieu of a short term disability
policy, Dominion Energy has a sick time policy which covers 26 weeks of sick time paid at either 100% or 70% depending on your length of service.
40 hours of sick time are available for the care of your dependents during their illness.
The transition of plans is unknown at this time, but when a determination is made, we will communicate as soon as possible
2. Does Dominion Energy have Maternity / Paternity Leave?
We have a parental leave policy of 3 weeks to use for the bonding of a newborn or newly adopted child.
3. What happens to my PTO time?
During the period prior
to transition, we will be working closely with the SCANA HR team to determine the best way to transition employees from the SCANA PTO plan to the Dominion Energy vacation and sick leave plans.
4. What Holidays do you observe?
Dominion Energy
currently celebrates 11 holidays and provides 1 personal holiday to use as you wish.
The holidays are New Years Day, Martin Luther King, Jr. Day,
Good Friday, Memorial Day, Independence Day, Labor Day, Veterans Day, Thanksgiving Day, Day after Thanksgiving, Christmas Eve and Christmas.
5. What
is Dominion Energys Vacation Time policy?
Dominion Energy has both a vacation and a sick time policy, which are each based upon length of
service. Your service with SCANA will count as time worked with Dominion Energy for purposes of these policies.
For full time employees, vacation
time starts with 120 hours as a new hire and increases with service to 240 hours, which is accrued on a quarterly basis at the beginning of a quarter. There is an opportunity to borrow vacation (up to one quarter in advance) and carryover up to 40
hours from year to year. In
addition, you can purchase up to an additional 40 hours each calendar year in
full-day
increments. Part time employees working at least 1000 hours/
year are reduced by half of the chart below.
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Years of
Service
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Number of Quarterly
Hours Accrued
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Number of Annual
Vacation Hours
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1-10
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30
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120 hours
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11-20
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40
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160 hours
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21-29
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50
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200 hours
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30+
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60
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240 hours
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6. How do quarterly Vacation Time accruals work under the Dominion Energy policy?
Accruals occur at the beginning of each quarter and are available on January 1, April 1, July 1, and October 1 of each calendar year.
You do not need to use your vacation time in the quarter in which it accrues. You can save up vacation time to use later in the calendar
year. Dominion Energy allows for up to 40 hours of vacation carryover each year, so any accrued but unused time in excess of 40 hours will be lost at the beginning of each new calendar year.
Each quarter, you also have the option to borrow additional vacation time that doesnt accrue until the next quarter (except that borrowing
vacation from the next year is not allowed during the fourth quarter).
7. What happens to my accrued vacation when I retire?
After the transition to our policies, accrued but unused vacation time will be paid out to you in your final paycheck.
8. What is Dominion Energys Sick Time policy?
In
lieu of a short term disability policy, Dominion Energy has a sick time policy which covers 26 weeks of sick time for full time employees. Sick time can be used for the employees own illness and is paid at either 100% or 70% depending, on
length of service. Sick time is an ongoing bank of time which is subject to refresh. Part time employees working at least 1000 hours/ year are reduced by half of the chart below.
40 hours of sick time are available for the care of the employees dependents during their illness or other health-related appointments.
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Years of
Service
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Number of Sick Hours Paid
at 100%
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Number of Sick Hours Paid
at 70%
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0-4
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160
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880
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5-8
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320
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720
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9-14
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480
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560
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15-19
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640
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400
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20-24
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800
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240
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25+
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1040
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0
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9. What can Dominion Energys Sick Time be used for?
Sick time can be used for the employees own personal illness, injury (excluding workers comp), or health-related appointments whether sick or
preventive care.
A doctors note may be required. After three consecutive days of sick time, we do require that the FMLA process be
started. Abuse of the Sick Time policy is subject to discipline up to and including termination.
10. Can you explain the refresh provision for
Sick Time?
Sick Time is a rolling, continuous bank of time and is not based on a calendar year like Vacation Time. You can use sick time in
partial day increments or as full days.
When an employee uses the benefit either a partial or a full day - and then does not miss a full sick time
day within the next 182 calendar days (six months), the employee is restored to full benefits under the sick time policy. If additional full days of sick time are used, the refresh will not occur until 182 calendar days after the last full day of
sick time is used.
11. What is Personal Volunteer Time?
Personal Volunteer Time is a day that we provide to employees each calendar year to spend volunteering at an organization of your choice something that
is personal and meaningful to you. This is in addition to the company sponsored events that occur throughout the year.
12. What will happen to my
transition bank?
We are working to understand the transition bank better and will get back to you with a decision about this just as soon as we can.
13. I am in the military. Do I need take vacation time for my annual training?
Full time employees will be granted up to 120 hours (60 hours for part-time or temporary) paid time off from work to participate in annual training or
weekend drill.
K. Benefits at Dominion Energy (Severance)
1. What severance benefits are available if my job is eliminated?
The Dominion Energy Severance Program provides pay for up to 12 months (based on years of service), plus a
two-month
advance notice period during which employees receive pay. As part of the merger, Dominion Energy has agreed that if your position is eliminated prior to 12/31/19, you will be eligible for either benefits under the Dominion Energy Severance Program
or base pay continuation through 12/31/19, whichever provides you with a greater amount of severance pay based on your length of service. You will receive further details about these benefits if your job is impacted.
2. Who is eligible for severance benefits or pay continuation?
Active employees as of the date of the close would be eligible for severance benefits or pay continuation if their position is eliminated.
3. If I leave voluntarily, am I eligible for severance benefits or pay continuation?
No.
4. If my position is moved to Richmond, will I forfeit
my severance if I dont go?
No. You will remain eligible for severance if your position is moved more than 50 miles from your current location.
5. If my position is moved to Richmond, do you offer a relocation package?
Yes.
6. If my position is eliminated, will I have the
opportunity to apply for other positions?
Yes. When a position is eliminated, the employee can apply for jobs as an internal candidate until the last
day of their advance notice period.
7. What pay rate is the pay continuation based on?
The pay continuation would be based on your base pay at the time you are severed.
8. Does the company pay the entire premium for the 6 months of medical coverage or just a portion?
If your position is eliminated, your medical premium costs are paid entirely by the company for 6 months. Dental and Vision insurance premiums are not paid for
by the company, but may be continued under COBRA.
9. When does the 6 months of paid medical coverage start?
If your position is eliminated, your paid medical coverage begins once you are severed. During the advance notice period, your medical benefits and deductions
remain in place since you are still considered an active employee. Therefore, if you have an advance notice period, your 6 months of company-paid medical coverage does not begin until the end of your advance notice period.
10. Will there be a payout of PTO for the year if someone is severed?
If an employee is severed during the transition period, accrued but unused PTO will be paid in accordance with SCANAs PTO policy.
11. Will SCANAs PTO program transition to Dominion Energys
time-off
programs? How will that work
The transition of
time-off
plans is unknown at this time, but when a determination is made, we will
communicate as soon as possible.
12. Do you expect job eliminations? When?
The transition process is very complex. It will take time to understand current structures and practices and make decisions about the future. We recognize the
anxiety created by a merger, and we will get back to you as soon as we have updates.
13. If Dominion Energys severance plan is being utilized,
does everyone receiving the benefit get a
two-month
notification period, regardless of the number of positons being eliminated?
Yes; anyone receiving benefits under the Dominion Energy Severance Program receives a
two-month
advance notice period,
regardless of the number of positions that are eliminated.
14. Do part-time and
on-going
interns/co-ops
get the salary protection if they are here during the transition time?
The work timeframe that
applied to the intern or
co-op
prior to the merger would continue to apply after the merger. Therefore, an intern or
co-op
is not guaranteed employment or pay after the
internship or
co-op
would ordinarily be expected to end. For example, a summer intern is not guaranteed year-round pay through 12/31/2019 because of the merger.
15. When displacing SCANA employees will you first consider those closer to retirement? (NEW)
At this time there have been no decisions made on organizational structure and how to approach associated reductions.
16. Will displaced workers who apply for positions with Dominion Energy receive preferential consideration? (NEW)
We anticipate working closely with human resources to minimize the number of workers who are displaced. In addition, after the merger closes, we will make all
Dominion Energy job postings available to SCANA employees. We expect that many positions will be posted internally first, prior to posting externally.
17. What if a SCANA employee transfers to Dominion Energy and their job is eliminated after 12/31/19 - would they still receive severance? (NEW)
The Dominion Energy Severance Program applies to all
non-union
employees. Therefore, it would apply to a job
elimination after 12/31/19, regardless of whether the elimination took place at SCANA or elsewhere within Dominion Energy. Although we reserve the ability to make changes to the severance program at any time after 12/31/19, the Dominion Energy
Severance Program has been in place for many years and we expect that it will remain in place going forward.
L.
Compensation at Dominion Energy
1. What happens to my base pay?
As part of the merger agreement, Dominion Energy has committed to maintaining your base pay at equivalent or higher levels through 12/31/19. You will also be
eligible for merit increases in the normal course of business.
2. How are Dominion Energys salaries increased each year? Is it Cost of Living
(COLA) or merit?
Salary increases are merit/performance based and occur in March of each year.
3. Does Dominion Energy have a
3-5-7
program or other bonus program?
Most Dominion Energy employees participate in the same Annual Incentive Program, which is based on financial performance of the company, and
accomplishment of safety, diversity, and other operating and stewardship goals. Jobs are grouped into established tier levels with target awards determined as a percentage of an employees plan compensation (base or qualified earnings). As part
of the merger agreement, Dominion Energy has committed to maintaining your current target annual opportunity amount through 12/31/19.
4. How often will we get paid?
Though a transition plan has not been determined, Dominion Energy currently has a variety of pay schedules including biweekly (every two weeks) and monthly
depending on whether you are an exempt or
non-exempt
employee.
5. Does Dominion Energy have a bonus structure?
If so, what is it and when is it paid out? (NEW)
Yes. Dominion Energys bonus structure is referred to as an Annual Incentive Plan and is
designed to pay cash awards based on corporate and business unit earnings performance and operational and stewardship achievement. Traditionally, the Annual Incentive Plan payout is made in the month of February.
6. How does Dominion Energys pay compare to SCANAs? (NEW)
Dominion Energys compensation philosophy is similar to SCANAs. Both compensation structures are designed to attract, motivate and retain employees
by providing a compensation package that is fair and equitable, competitive with the market, internally aligned and supports the companys business strategy.
M. General
1. Will our
membership with Utilities Employees Credit Union continue? What about loans we may have through the credit union?
You can choose to bank with whomever
you choose and your direct deposit (or direct payment of loans from your bank account) would continue. At this time, it is unknown if payroll schedules would change, but we will provide that answer once a decision has been made.
N. Operations Questions - Nuclear
1. Will you continue to operate VCS Unit 1?
Yes. It is
near the top of the industry in performance and a strong base-load asset.
2. Does Dominion Energy have any interest in VCS Units 2 & 3?
We stand by SCANAs decision to abandon the VCS 2 & 3 project.
3. Does Dominion Energy have any interest in Santee Cooper?
We are not interested in purchasing Santee Cooper.
O. Operations Questions Power Generation
1. What happens to the SCANA assets such as our power generation stations?
These are valuable assets that we intend to continue to operate.
P. Operations Questions - PSNC
1. Does Dominion Energy have a merchandising and sales force for marketing appliances?
No, we do not currently have a sales and marketing group for appliances.
2. Currently at PSNC when someone buys an appliance from Lowes or Home Depot, they are referred to PSNC for installation. Does Dominion Energy have this
service and will it continue to PSNC customers?
Currently Dominion Energy Ohio and Dominion Energy West Virginia do not have this arrangement. We do
not anticipate any changes to your current arrangement at this time.
Q. Operations Questions Customer
Service/Contact
1. Are your customer service centers outsourced?
We have several customer service call centers throughout our footprint:
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For the electric utility customers in Virginia and North Carolina our centers are a combination of both insourced and outsourced resources
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Our Dominion Energy Ohio and Dominion Energy West Virginia call centers are a combination of both insourced and outsourced resources
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Dominion Energy Utah, Wyoming and Idaho call centers are insourced
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2. Where is your customer service
center located?
We have several customer service call centers throughout our footprint:
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For the electric utility customers in Virginia and North Carolina, we have centers in Richmond, Norfolk, Hampton, South Boston, and Martinsville, Va.
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For our gas customers, we have centers in Cleveland and Akron for our gas customers of Dominion Energy Ohio; in Clarksburg for our customers in West Virginia; and in Salt Lake City for our customers in Utah,
Wyoming and Idaho.
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We also have a call center in Beaumont, Texas, that handles outsourced calls for Ohio and West Virginia gas
customers.
3. Are your customer service call centers outsourced?
We have
in-house
call centers and also use outsourced resources. We have several customer service call centers
throughout our footprint. For our electric utility customers in Virginia and North Carolina, our centers are a combination of both insourced and outsourced resources. For our gas customers, our centers in Ohio and West Virginia use both
in-house
and external resources. In Utah, Wyoming and Idaho, all of our call centers are staffed
in-house.
4. What are Dominion Energys plans for SCANA call centers?
We have no plans to change the existing model currently at SCANA. As a side note, it has been two years since our merger with Questar and their call centers
remain insourced as it works well.
5. Does Dominion Energy use more than one customer information system? (NEW)
Dominion Energy currently uses 4 primary CIS systems and several smaller specialized billing systems. The systems are the result of prior mergers and
specialized billing and regulatory requirements. Our VA and NC electric customers are billed from one system, our OH and WV gas customers are billed from another system and our UT and WY gas customers from another system. We also have a
dedicated system for our Retail gas commodity customers.
IMPORTANT ADDITIONAL INFORMATION
In connection with the proposed transaction between Dominion Energy, Inc. and SCANA Corporation, Dominion Energy has filed with the SEC a registration
statement on Form
S-4
that includes a combined preliminary proxy statement of SCANA and preliminary prospectus of Dominion Energy, as well as other relevant documents concerning the proposed transaction. The
registration statement has not yet become effective and the proxy statement/prospectus included therein are in preliminary form. The proposed transaction involving Dominion Energy and SCANA will be submitted to SCANAs shareholders for their
consideration. This communication shall not constitute an offer to sell or the solicitation of an offer to buy any securities nor shall there be any sale of securities in any jurisdiction in which such offer, solicitation or sale would be unlawful
prior to registration or qualification under the securities laws of such jurisdiction.
Shareholders of SCANA are urged to read the registration statement and the preliminary proxy statement/prospectus regarding the transaction and any
other relevant documents filed with the SEC, as well as any amendments or supplements to those documents, because they will contain important information.
Shareholders are able to obtain a free copy of the preliminary proxy statement/prospectus, as well as other filings containing information about Dominion
Energy and SCANA, without charge, at the SECs website (http://www.sec.gov). Copies of the preliminary proxy statement/prospectus and the filings with the SEC that will be incorporated by reference in the preliminary proxy statement/prospectus
can also be obtained, without charge, by directing a request to Dominion Energy, Inc., 120 Tredegar Street, Richmond, Virginia 23219, Attention: Corporate Secretary, Corporate.Secretary@dominionenergy.com or to SCANA Corporation, 220
Operation Way, Mail Code 0133, Cayce, South Carolina 29033, Attention: Office of the Corporate Secretary, BoardInformation@scana.com.
PARTICIPANTS IN THE SOLICITATION
Dominion Energy, SCANA and certain of their respective directors, executive officers and employees may be deemed to be participants in the solicitation of
proxies in respect of the proposed transaction. Information regarding Dominion Energys directors and executive officers is available in its definitive proxy statement, which was filed with the SEC on March 20, 2017, Dominion Energys
Annual Report on Form
10-K,
which was filed with the SEC on February 27, 2018 and certain of its Current Reports on Form
8-K.
Information regarding SCANAs
directors and executive officers is available in its definitive proxy statement, which was filed with the SEC on March 24, 2017, SCANAs Annual Report on Form
10-K,
which was filed with the SEC on
February 23, 2018 and certain of its Current Reports on Form
8-K.
Other information regarding the participants in the proxy solicitation and a description of their direct and indirect interests, by
security holdings or otherwise, will be contained in the proxy statement/prospectus and other relevant materials filed with the SEC. Free copies of this document may be obtained as described under Important Additional Information.
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