Pinnacle Renewable Energy Adopts RingCentral Office to Support Remote Work
December 07 2020 - 8:00AM
Business Wire
Gears Up for a Sustainable, Post-Pandemic
Hybrid Workplace
RingCentral, Inc. (NYSE: RNG), a leading provider of global
enterprise cloud communications, collaboration, and contact center
solutions, today announced that Pinnacle Renewable Energy (TSX:
PL), an industrial wood pellet manufacturer and distributor, has
adopted RingCentral Office®, a unified communications solution that
includes team messaging, video meetings and a cloud phone system to
enable a sustainable, employee-centric remote working environment
for today and the future.
Pinnacle Renewable Energy is one of the world’s leading
manufacturers and distributors of industrial wood pellets. The
company produces sustainable fuel for renewable electricity
generation, delivering a greener alternative for large-scale
thermal power generators. With multiple remote locations across the
U.S. and Canada, Pinnacle needed a communications platform that is
flexible, reliable and available regardless of the limitations in
phone services at its geographical locations. With the result of
the COVID-19 global pandemic, the need to adopt a work from
anywhere environment enhanced the necessity further. With
RingCentral’s unified communications capabilities, Pinnacle was
able to modernize their business communications infrastructure and
maintain a high level of productivity among employees.
“When we shifted to a complete remote work environment, we were
able to seamlessly transition from our old legacy on-premise phone
system to RingCentral with zero interruption to employee
productivity,” said Neil Lertnamvongwan, Information Technology
Director at Pinnacle. “We’ve also cut our communications systems
costs by nearly 40 percent with the mobile-first unified
communications solution. The ability to make voice and video calls
from anywhere, on any device and easily switch modes has allowed us
to operate more efficiently than ever before. Simultaneously, we’ve
been able to reduce waste by eliminating our desktop phones, which
delivers on our mission of continued sustainability.”
Key benefits to Pinnacle of switching to RingCentral
include:
- Multimodal communications: Each Pinnacle employee has
access to full unified communications capabilities including team
messaging, video meetings and phone calls.
- Open Platform: Enables Pinnacle to integrate
communications with other enterprise cloud solutions for greater
productivity.
- Simplified Administration: New Employees and locations
can be onboarded immediately as soon as the need arises.
- Team Engagement: With RingCentral Video, Pinnacle can
host everything from customer meetings, team-huddles, corporate
announcements to lunch-and-learns with more widespread engagement
than ever before.
- Cost Savings: With RingCentral’s mobile-first cloud
solution, Pinnacle has cut their communications solutions bill
nearly in half.
- Sustainability: Deploying RingCentral has helped
Pinnacle operate more nimbly and productively with a smaller
environmental footprint. Operations have become more efficient
through reduced overhead expense and removal of underutilized and
inefficient hardware, creating a workplace where employees can live
their values.
“We’re proud to work with Pinnacle to build their workplace of
the future, balancing employee productivity and their deep
commitment to sustainability,” said Will Moxley, chief product
officer at RingCentral. “We’re inspired by the success Pinnacle has
achieved, especially during these uncertain times. It speaks to our
core mission of delivering a seamless communications experience for
our customers, as they navigate the new norm of working from
anywhere.”
About RingCentral
RingCentral, Inc. (NYSE: RNG) is a leading provider of cloud
Message Video Phone™ (MVP™), customer engagement, and contact
center solutions for businesses worldwide. More flexible and
cost-effective than legacy on-premise PBX and video conferencing
systems that it replaces, RingCentral empowers modern mobile and
distributed workforces to communicate, collaborate, and connect via
any mode, any device, and any location. RingCentral’s open platform
integrates with leading third-party business applications and
enables customers to easily customize business workflows.
RingCentral is headquartered in Belmont, California, and has
offices around the world.
© 2020 RingCentral, Inc. All rights reserved. RingCentral,
RingCentral Office, RingCentral Video, Message Video Phone, MVP and
the RingCentral logo are trademarks of RingCentral, Inc.
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version on businesswire.com: https://www.businesswire.com/news/home/20201207005081/en/
Media Contact Lela Gradman lela.gradman@ringcentral.com
+1-650-525-6264
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