Introducing New Relic Grok, the Industry’s First Generative AI Observability Assistant
May 02 2023 - 9:00AM
Business Wire
Will allow every engineer to use natural
language and AI to monitor, debug, secure, and improve their entire
software stack; reduces the toil of manually sifting through data
and removes barriers to adopting observability
New Relic (NYSE: NEWR), the all-in-one observability platform
for every engineer, announced New Relic Grok, the world’s first
generative AI assistant for observability. New Relic Grok reduces
the toil of manually sifting through data, makes observability
accessible to all regardless of prior experience, and unlocks
insights from any telemetry data source. Leveraging OpenAI’s large
language models (LLMs) and New Relic’s unified telemetry data
platform, New Relic Grok allows engineers to use natural language
prompts to perform tasks previously done via traditional user
interfaces—setup instrumentation, troubleshoot issues, build
reports, manage accounts, and more. This accelerates New Relic
customers’ efforts to consolidate telemetry data in its platform,
increases the volume of queries that uncover insights, and enables
new teams to adopt observability.
"Generative AI is a technological paradigm shift that will
transform how software is developed and maintained,” said IDC
Group Vice President Stephen Elliot. “Winning solutions should
go beyond chatbots and language processors to holistic intelligence
solutions that provide a single source of truth, break down silos,
and ensure knowledge workers work smarter and deliver clear
business results."
“Ever since we invented cloud APM in 2008, we have pioneered
innovations years ahead of competitors. New Relic Grok is the
continuation of this DNA and defines how generative AI will
transform our industry,” said New Relic CEO Bill Staples.
“New Relic Grok makes observability dramatically simpler,
democratizes access to instant insights, and helps engineering
teams realize the true potential of observability.”
Engineers rely on observability to run digital businesses and
gain real-time insights into operations, system health, and
customer experience. However, they are faced with mountains of
siloed telemetry data, a lack of familiarity with increasingly
complex systems, and hard-to-use troubleshooting interfaces. New
Relic Grok aims to address these hurdles. It serves high-quality
insights by deploying generative AI to a hyper scaled and unified
telemetry data source, enables engineers to easily understand
complex systems, and makes observability accessible to every
engineer regardless of prior experience. As the vision of
generative AI is realized, it fuels tool and data consolidation
onto New Relic, the only platform that runs on a unified data
source for all telemetry from all services monitored.
New Relic Grok will allow all engineers to:
- Setup instrumentation and monitoring: Identify
instrumentation gaps and provide instructions on instrumenting
services, set up missing alerts, and automate alerts using
Terraform.
- Isolate the root cause: Use chat to ask anything, such
as “Why is my service not working?,” and New Relic Grok will
analyze piles of telemetry data and recent changes to identify the
root cause.
- Debug code-level issues: With CodeStream and errors
inbox, New Relic Grok automatically pinpoints code-level errors in
the IDE and analyzes code, stack traces, and production telemetry
to suggest fixes.
- Generate reports and dashboards: With just a few words,
anyone can generate a system or app health report complete with
anomalies, issues, and recent deployments. No more trying to filter
dashboards.
- Natural language queries: Use plain language (in more
than 50 languages) to craft analysis queries and translate query
results into simple explanations for easy sharing with all teams,
including executives.
- Manage admin tasks: Let New Relic Grok manage your
account, users and user access, data retention rules, usage,
billing, and more.
New Relic Grok comes on the heels of New Relic’s
first-of-its-kind machine learning operations (MLOps) capability
that allows engineering teams to monitor applications built with
OpenAI’s GPT Series APIs. The AI assistant will be available soon
via a limited preview as part of the New Relic all-in-one
observability platform.
Sign up here to request access to the limited preview of New
Relic Grok.
For more information, check out our:
- Blog post with video
- Webpage
About New Relic
As a leader in observability, New Relic empowers engineers with
a data-driven approach to planning, building, deploying, and
running great software. New Relic delivers the only unified data
platform that empowers engineers to get all telemetry—metrics,
events, logs, and traces—paired with powerful full stack analysis
tools to help engineers do their best work with data, not opinions.
Delivered through the industry’s first usage-based consumption
pricing that’s intuitive and predictable, New Relic gives engineers
more value for the money by helping improve planning cycle times,
change failure rates, release frequency, and mean time to
resolution. This helps the world’s leading brands including adidas
Runtastic, American Red Cross, Australia Post, Banco Inter, Chegg,
GoTo Group, Ryanair, Sainsbury’s, Signify Health, TopGolf, and
World Fuel Services (WFS) improve uptime, reliability, and
operational efficiency to deliver exceptional customer experiences
that fuel innovation and growth. www.newrelic.com.
Forward-looking statements
This press release, and the associated blog post and website,
contains “forward-looking” statements, as that term is defined
under the federal securities laws, including but not limited to
statements regarding the availability of New Relic Grok and its
functions, including any anticipated benefits, results and future
opportunities related thereto. The achievement or success of the
matters covered by such forward-looking statements are based on New
Relic’s current assumptions, expectations, and beliefs and are
subject to substantial risks, uncertainties, assumptions, and
changes in circumstances that may cause New Relic’s actual results,
performance, or achievements to differ materially from those
expressed or implied in any forward-looking statement. Further
information on factors that could affect New Relic’s financial and
other results and the forward-looking statements in this press post
is included in the filings New Relic makes with the SEC from time
to time, including in New Relic’s most recent Form 10-Q,
particularly under the captions “Risk Factors” and “Management’s
Discussion and Analysis of Financial Condition and Results of
Operations.” Copies of these documents may be obtained by visiting
New Relic’s Investor Relations website at http://ir.newrelic.com or
the SEC’s website at www.sec.gov. New Relic assumes no obligation
and does not intend to update these forward-looking statements,
except as required by law.
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version on businesswire.com: https://www.businesswire.com/news/home/20230502005446/en/
Media Contact Elena Keamy New Relic, Inc. PR@newrelic.com
Investor Contact Ingo Friedrichowitz New Relic, Inc.
IR@newrelic.com
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