Engineers can now track the impact of any
change event, from any source, from any part of the stack in
context of their performance data to fix issues fast and improve
deployment efficiency.
New Relic (NYSE: NEWR), the all-in-one observability platform
for every engineer, launched the industry’s only change tracking
solution that gives engineering teams complete visibility into any
change events from across the entire stack. Engineers can now track
any change – from deployments to configuration changes to business
events – from any source in context of their performance data to
troubleshoot fast and improve deployment efficiency. This latest
addition to the platform's 30+ capabilities gives engineers the
context to quickly understand the impact of changes, take action to
fix problems fast and improve overall deployment efficiency. New
Relic change tracking is available to all customers out of the box
and included without additional cost for full platform users.
Engineering teams make multiple changes to their application and
underlying infrastructure every day. This explosion in the volume
of changes increases the likelihood of performance degradations and
increases the complexity of isolating the specific changes that
cause them. According to Gartner, outages on average cause
approximately USD 300,000 in revenue loss per hour. As a result,
organizations need a solution to correlating performance with
changes in their software systems. New Relic change tracking
addresses this need by giving every engineer the context needed to
resolve incidents quickly. It is a systematic way to quickly
identify the deployments, configuration changes, and business
events that cause instability or downtime in applications and
infrastructure.
"Change events are at the root of most software performance
degradations and outages, causing alert storms and forcing
engineers to work feverishly to restore the system, while
simultaneously fielding an influx of requests from stakeholders and
customers," said New Relic Chief Growth Officer and GM,
Observability Manav Khurana. "With New Relic change tracking,
every engineer, regardless of the specialty, can now understand the
impact of a change anywhere in the tech stack to take the fiction
out of detection and resolution."
"Transparency and ever-present context throughout the CI/CD
pipeline are the key to ensuring the delivery of reliable software
in today's complex ecosystem,” said Jamie Jones, VP of Technical
Partnerships and Field Services at GitHub. “Together, GitHub
and New Relic continue to push the boundaries, allowing developers
to proactively monitor and improve the efficiency of the CI/CD
process without increasing risk."
Features and benefits of New Relic change tracking include:
- Monitor any change event: Track any change – from
deployments to configuration changes to business events – across
the entire New Relic ecosystem.
- Connected across your CI/CD toolchain: Automatically
mark charts with change details and metadata, and record
deployments to NRDB from any source with a brand new GraphQL API,
that can be used with any supported CI/CD tools like CircleCI and
soon JFrog; New Relic CLI, and plugins with Jenkins and Github
Actions.
- Universal access to change markers: See how changes
impact software performance across the New Relic platform,
including APM, browser, mobile, service levels, custom dashboards,
and more.
- Brand new change analysis interface: Interactive,
clickable markers hover over performance charts, guiding you to a
change analysis interface, helping engineers correlate a change’s
effect over time with errors, logs, anomalies, incidents, and
more.
- Fast context for change-related incidents: Users can
click on a change notification, determine why the change happened,
triage the problem—all within New Relic—so your teams can start to
roll it back and kickstart a remediation tactic as needed. Teams
can easily view deployment changes in context with supported deep
links, CI/CD metadata, commit SHAs, related entities, and changes
to golden signals.
New Relic change tracking is included at no additional cost to
all New Relic full platform users. For more information, visit
www.newrelic.com or check out our blog.
Supporting Quotes
Sonal Samal, Release Manager at 10x Banking
“At 10x Banking, we believe technology can deliver fundamental
transformation in banking. We created 10x to build better banks —
banks that put the customer at the center of all they do — and rely
on innovative technologies like New Relic to help us do that. With
New Relic, we deploy code quickly with confidence. New Relic change
tracking allows us to track all deployments across our
services to find spikes in error rate and troubleshoot with
logs in context for change-related incidents.”
Tom Trahan, VP of Business Development at CircleCI
“The increasing complexity of the software ecosystem and the way
in which modern teams build applications require best-of-breed
integrations amongst developer tooling. That’s why the world’s best
software teams use CircleCI, the largest continuous integration and
delivery (CI/CD) platform, to deliver quality code with confidence.
With New Relic change tracking, CircleCI and New Relic give
engineers real-time information on the performance of their CI/CD,
allowing them to monitor and unblock critical paths to
deployment. Our partnership with New Relic enables us to meet
developers where they are and provide access to the health of their
entire system in a single, consolidated view with powerful insights
to drive organizational and operational decisions.”
Manuel Garcia, Senior Principal Engineer at FARFETCH
"At FARFETCH, our mission is to be the global platform for
luxury fashion. We connect creators, curators and consumers, and
rely on our outstanding team of software developers to provide
flawless digital experiences for users. With New Relic change
tracking, we are able to ship software quickly and reliably. We
value being able to visualize deployment changes across our most
critical web applications and collaborate across teams in order
to remediate problems faster."
Peter Lebedev, Sr. Director of Engineering at Jobcase
“With over 100 million members, we need to know when changes and
deployments cause performance degradation and downtime for our
customers. We have multiple independent teams deploying changes all
the time, and New Relic change tracking has allowed us to see
change in context with all of our golden signals and fix
problems faster.”
About New Relic
As a leader in observability, New Relic empowers engineers with
a data-driven approach to planning, building, deploying, and
running great software. New Relic delivers the only unified data
platform that empowers engineers to get all telemetry—metrics,
events, logs, and traces—paired with powerful full stack analysis
tools to help engineers do their best work with data, not opinions.
Delivered through the industry’s first usage-based consumption
pricing that’s intuitive and predictable, New Relic gives engineers
more value for the money by helping improve planning cycle times,
change failure rates, release frequency, and mean time to
resolution. This helps the world’s leading brands including adidas
Runtastic, American Red Cross, Australia Post, Banco Inter, Chegg,
GoTo Group, Ryanair, Sainsbury’s, Signify Health, TopGolf, and
World Fuel Services (WFS) improve uptime, reliability, and
operational efficiency to deliver exceptional customer experiences
that fuel innovation and growth. www.newrelic.com.
Forward-looking statements
This press release contains “forward-looking” statements, as
that term is defined under the federal securities laws, including
but not limited to statements regarding New Relic change tracking
capabilities, including any anticipated benefits, results and
future opportunities related thereto. The achievement or success of
the matters covered by such forward-looking statements are based on
New Relic’s current assumptions, expectations, and beliefs and are
subject to substantial risks, uncertainties, assumptions, and
changes in circumstances that may cause New Relic’s actual results,
performance, or achievements to differ materially from those
expressed or implied in any forward-looking statement. Further
information on factors that could affect New Relic’s financial and
other results and the forward-looking statements in this press
release is included in the filings New Relic makes with the SEC
from time to time, including in New Relic’s most recent Form 10-Q,
particularly under the captions “Risk Factors” and “Management’s
Discussion and Analysis of Financial Condition and Results of
Operations.” Copies of these documents may be obtained by visiting
New Relic’s Investor Relations website at http://ir.newrelic.com or
the SEC's website at www.sec.gov. New Relic assumes no obligation
and does not intend to update these forward-looking statements,
except as required by law.
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version on businesswire.com: https://www.businesswire.com/news/home/20230131005449/en/
Media Contact Francesca DeAnda New Relic, Inc.
PR@newrelic.com
Investor Contact Ingo Friedrichowitz New Relic, Inc.
IR@newrelic.com
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