GTW Gateway

Gateway Selected for Its Unmatched Customer Service and Willingness to Meet the Organization's Unique Challenges IRVINE, Calif., Oct. 19 /PRNewswire-FirstCall/ -- Gateway, the nation's third largest PC company, was selected by the California Highway Patrol (CHP) to bring convertible notebook technology to one of the nation's most renowned law enforcement agencies. The $1.7 million deal for Gateway's convertible notebooks was secured based on the company's responsiveness and sales service to the organization. The deal with the CHP marks one of many that Gateway has secured since winning approval as a select vendor of the California Strategic Sourcing Initiative (CSSI). The initiative allows state agencies to consolidate their purchasing power and create common computing environments for increased buying power. Gateway was chosen to provide technology across three major categories -- desktops, notebooks and is the only vendor chosen to provide displays as a stand-alone purchase to statewide and affiliated organizations. "The California Highway Patrol realizes the importance of working with an organization that is willing to meet its unique needs," said Vin Riera, vice president of government sales, Gateway. "We are very excited that we were able to address the challenge head on, with not only product innovation, but with the standard way we do business." The CHP plans to place 1,088 Gateway convertible notebooks in patrol vehicles to assist officers in accessing the Department of Motor Vehicles (DMV) and Common Law Enforcement Telecommunications Systems (CLETS) databases and to efficiently communicate with dispatch centers alleviating large amounts of radio traffic. The notebooks also allow officers to prepare and submit all of the necessary reports required during their work shift. The device's form factor enables the CHP to take advantage of the vehicle's existing notebook brackets for cost-effective and faster installation. Additionally, Gateway will provide the CHP with an extended 4-year warranty(1) on the systems. Business Services Gateway provides a comprehensive array of services specifically designed to meet the needs of businesses and institutions including a Three-Year Parts and Labor, Three-Year On-site, Next-Business-Day Limited Warranty (1). Gateway's optional two or four-hour on-site response program provides a heightened level of support for businesses needing maximum up-time.(2) Gateway offers a range of service programs including 24x7 phone support through a dedicated team of MCSE, CNE and Linux certified technicians. Gateway also provides end-to-end services for a range of business needs, including hardware and software installation, network configuration development, network and system integration, training, security, and system maintenance. Gateway Professional From value-priced servers to ultra-reliable desktops to comprehensive services, Gateway has served organizations for 20 years. Gateway makes technology purchase, use and support simple through the programs developed for education, government, business customers as well as the ProNet Partner Program bringing channel-friendly benefits to help solution providers strengthen and grow their businesses. Gateway customers include many of the world's leading organizations, such as the U.S. Defense Logistics Agency, the University of Arizona, state of California, state of New York and others. For more information on Gateway Professional solutions, visit http://www.gateway.com/business. About Gateway Since its founding in 1985, Irvine, Calif.-based Gateway (NYSE:GTW) has been a technology pioneer, offering award-winning PCs and related products to consumers, businesses, government agencies and schools. After acquiring eMachines in early 2004, Gateway is now the third largest PC company in the U.S. and among the top ten worldwide. The company's value-based eMachines brand is sold exclusively by leading retailers worldwide, while the premium Gateway line is available at major retailers, over the web and phone, and through its direct and indirect sales force. See http://www.gateway.com/ for more information. All offers valid in United States only and are subject to change without notice or obligation. 1. Limited warranties and service agreements apply; visit gateway.com or call 1-800-846-2000 for a free copy. Service agreements are issued and performed by third parties. May not be available in all locations. Accidental Damage Protection not available in all states. On-site service technician will be sent if necessary, following phone-based troubleshooting. Availability varies. Other conditions apply. 2. Service methods subject to change without notice or obligation. DATASOURCE: Gateway, Inc. CONTACT: Bryan Sherlock of Gateway, Inc., +1-949-471-7756, Web site: http://www.gateway.com/

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