Anthem, Inc. Leads Collaboration to Develop Tools to Help Public Officials & Businesses Make Informed Decisions Related to CO...
June 11 2020 - 8:00AM
Business Wire
Tools include data-driven dashboards and
predictions, helping leaders handle COVID-19 surges and decisions
on re-opening
Anthem, Inc. introduced today a suite of digital tools that
provide in-depth, trusted, and aggregated information for multiple
stakeholders to use in making informed, data-driven decisions
during the COVID-19 pandemic. Led by Anthem, Inc.’s new C19
Explorer and C19 Navigator, these decision support tools are also
designed to assist public health officials and business leaders as
they plan for re-opening and return-to-workplace. This work is part
of Anthem’s best-in-class data scientists and clinicians
collaborating with a global alliance of leaders, such as TM,
CloudMedx, xy.ai, and doc.ai.
“During these challenging times, we understand the need for a
central location of reliable information,” said Rajeev Ronanki,
Chief Digital Officer at Anthem, Inc. “We continue to leverage the
power and capabilities of data and Artificial Intelligence to
provide insights to support decision makers as they work to combat
this pandemic. This collaborative effort to introduce C19 Explorer
and C19 Navigator is another example of Anthem’s commitment to
leadership, innovation, and agility as we work to support our local
communities.”
Anthem will make these tools easily accessible to stakeholders
through its new portal, which will contain links to the
suite of COVID-related tools Anthem has introduced in the past
several weeks to help consumers. The tools include:
- C19 Explorer: Intended for government officials,
healthcare leaders and community leaders, C19 Explorer provides
intuitive, interactive dashboards on the COVID-19 situation – both
current and predictive – regarding areas such as infection rate and
community risk scores. It also features helpful analysis and
visualization that leaders may use in assessing a community’s
readiness to re-open and planning next steps. The dashboards
combine public and private data at the federal, state, and county
levels.
- C19 Navigator: C19 Navigator is designed for Anthem
employer customers, including states and other governmental
entities, for their plan populations, to provide clinical insight
and predictions, as these organizations consider their next steps
on how to reopen. Medicare and Medicaid officials will be able to
access analytics they may find helpful as they work with their
populations during this time. C19 Navigator will continue to evolve
to meet the needs of employers and government officials. Anthem
employer customers, as well as Medicare and Medicaid officials,
should work with their Anthem business partners regarding access to
this tool.
- Sydney Care: Digital-first consumer application that
delivers personalized engagement and real-time access to health
information, telehealth services, and AI-driven symptom checker.
Sydney Care also allows consumers to connect with virtual primary
care, via text or video chat; as well as take a coronavirus
assessment and find a COVID-19 testing location. The app also has a
new Daily COVID-19 Check-In feature, a survey intended to aid
companies in assessing individual’s readiness to enter the
workplace on a daily basis.
- Safer Entry to Workplace (via Biometric Passport):
Biometric Passport includes the ability to evaluate employees’
possible COVID-19 symptoms through daily attestations, empowering
employers to use this information for strategic planning. This tool
collects a user’s health information through a simple, daily survey
and generates an encrypted QR code. Responses stay on a user’s
phone – and are never shared with the employers. Employers will
only know whether or not the employee is granted access to enter
based on their requirements.
- Family Caregiver Support (via ianacare): Through the
ianacare free mobile app, consumers can mobilize personal social
circles of friends, family, coworkers and neighbors to coordinate
practical help with everyday needs such as dropping off groceries,
picking up medications from the pharmacy, virtual check-ins and
emotional connection.
- Mental Health Resources (via PsychHub): PsychHub is a
COVID-19 mental health resource hub that provides a range of
resources designed to help people, their families, and care
providers cope with pandemic-related stress brought on by social
isolation, job loss, and other challenges.
- Social Care Network (via Aunt Bertha): Anthem has
partnered with Aunt Bertha, a leading social care network, which
helps connect individuals and families to free and reduced-cost
social services in their communities. These programs include
COVID-19-specific assistance, such as food delivery and help paying
for bills. All consumers can access the more than 350,000 programs,
which are available in every zip code across the U.S.
In addition, the portal will include links to new tools and
resources that Anthem creates to help government officials, local
leaders, employers, business leaders, and individuals with their
decision-making as they begin to navigate and adjust to evolving
community and workplace environments due to the COVID-19
pandemic.
About Anthem, Inc.
Anthem is a leading health benefits company dedicated to
improving lives and communities, and making healthcare simpler.
Through its affiliated companies, Anthem serves more than 108
million people, including more than 42 million within its family of
health plans. We aim to be the most innovative, valuable and
inclusive partner. For more information, please visit
www.antheminc.com or follow @AnthemInc on Twitter.
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Anthem, Inc. Maryrose Lombardo maryrose.lombardo@anthem.com
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