8x8 Open Channel Program Helps Partners Meet
Strong Upmarket, Enterprise and Public Sector Demand for Cloud
Solutions
8x8, Inc. (NYSE: EGHT), a leading integrated cloud
communications platform provider, today announced that it is
experiencing strong channel momentum and growth driven by the 8x8
integrated cloud contact center and communications product. 8x8’s
channel-first strategy, centered around the global 8x8 Open Channel
Program, is helping channel partners meet increasing demand for
cloud solutions that allow mid-market, enterprise and public sector
organizations optimize employee and customer engagement.
The 8x8 Open Channel Program ensures every member of 8x8’s
channel community, from Master and Sub Agents to Value Added
Resellers (VARs), has the necessary resources to grow their
customer base, build new revenue streams and increase profits. For
the third quarter of fiscal 2021 ended December 31, 2020, 8x8
reported continued global channel success as partners turned to the
8x8 integrated contact center and communications platform to
deliver exceptional value for their customers. Highlights from
8x8’s third quarter include:
- Channel bookings grew 64 percent year-over-year and represented
64 percent of new bookings.
- Channel partners drove eight of the top ten deals, and
enterprise Annual Recurring Revenue (ARR) growth of 46
percent.
- Globally across all regions, the 8x8 channel delivered their
highest new bookings quarter on record.
- UK channel partners have been instrumental in 8x8’s success
with the UK public sector, with the customer base nearly doubling
year-over-year.
- The number of partners selling the 8x8 integrated contact
center and communications platform grew by over 38 percent
year-over-year.
- 8x8 Blitz Day events achieved more than 6X pipeline growth for
channel partners.
- Some of the new VARs joining the global 8x8 Open Channel
Program include:
- Intelesys, headquartered in Ontario, California.
- Intelliworx, headquartered in Sydney, Australia.
- Lantana Communications, headquartered in Arlington, Texas.
- Maverick Networks, headquartered in Pleasanton,
California.
- Morgan Birgé and Associates, headquartered in Chicago,
Illinois.
- MVDconnect, headquartered in Mason, Ohio.
- NTS Comms, headquartered in Oldbury, UK.
- Nuvola Distribution, headquartered in Reading, UK.
- Strategic Group, headquartered in Newcastle, Australia.
- VortalSoft, headquartered in Somerset, New Jersey.
In addition, 8x8 Senior Vice President & Global Channel
Chief John DeLozier was named by CRN®, a brand of The Channel
Company, to the 2021 list of Channel Chiefs. This is the sixth
consecutive year he has received this prestigious recognition. The
CRN Channel Chiefs list, released annually, recognizes leading IT
channel vendor executives who continually demonstrate outstanding
leadership, influence, innovation, and growth. 8x8 was also
recognized as the 2020 CRN UK Cloud Services Vendor of the Year,
and the 8x8 Open Channel Program was awarded the 2020 TechTarget
Archer Awards - North America for Best Channel Enablement
Program.
“The success of our channel-first strategy is driven by our
fantastic partners, who have built strong and trusted long-term
relationships with their customers. They are essential in guiding
organizations along their digital transformation journey as they
move off legacy, on-premises communications and customer engagement
systems,” said John DeLozier, Senior Vice President & Global
Channel Chief at 8x8. “The channel recognizes the shift to the
cloud is a major growth opportunity, and has been instrumental in
driving momentum for the 8x8 integrated contact center and
communications product. Our investments in the channel, the 8x8
Open Channel Program, and especially our partners, is paying
off.”
8x8 Open Channel Program
The 8x8 Open Channel Program ensures that every member of 8x8’s
channel community, from Master and Sub Agents to VARs, has the
necessary resources to thrive. The partner program offers tiered
levels of dedicated resources for lead generation and conversion,
as well as highly customizable, white-glove marketing campaigns to
reach prospects. The program also includes activities such as blitz
days (8x8’s channel pipeline generation initiative), account
planning, product demonstrations and custom co-branded prospect
events. In addition, 8x8's best-in-class partner portal,
PartnerXchange, allows partners to manage all customer needs, as
well as access deal information, certifications and marketing
content.
Partner Praise for the 8x8 Open Channel Program
“Organizations rely on us for trusted advice and support. Our
mission goes way beyond just a simple transaction but is focused on
building long-term client partnerships as we help them move to the
cloud to achieve their business objectives,” said Aaron J. Lee, CEO
and President of Sales at Maverick Networks. “8x8’s
industry-leading integrated contact center and communications
solution aligns strategically with the solutions and services we
offer. Joining the 8x8 Open Channel Program as a VAR partner will
enable us to maximize business opportunities as we deliver the
capabilities that our clients need to boost productivity and
customer experience in today’s work-from-anywhere environment.”
"We are delighted to join forces with 8x8. We can now offer
customers a solution that addresses multiple communication
challenges in their business with a single product offer. The
elegance and flexibility of the 8x8 platform is a powerful solution
for businesses large and small," said Shawn Grady, Vice President
of Sales at MVDconnect.
“We are thrilled to be partnering with 8x8, during a time when
demand for cloud communications is imperative. The 8x8 Open Channel
Programme offers us the ability to act as a ‘hybrid’ distributor,
delivering products through the traditional approach, as well as
providing engineering and technical support and a broad range of
professional services. Combining the partner programme with the 8×8
integrated cloud communications and contact center solution offers
VARs a far-superior proposition than many of our cohorts in
distribution,” shares Michael Lloyd, Managing Director, Nuvola
Distribution.
About 8x8, Inc.
8x8, Inc. (NYSE: EGHT) is transforming the future of business
communications as a leading Software-as-a-Service provider of
contact center, voice communications, video, chat and API solutions
powered by one global cloud communications platform. 8x8 empowers
workforces worldwide to connect individuals and teams so they can
collaborate faster and work smarter. Real-time business analytics
and intelligence provide businesses unique insights across all
interactions and channels so they can delight end-customers and
accelerate their business. For additional information, visit
www.8x8.com, or follow 8x8 on LinkedIn, Twitter and Facebook.
Caution Concerning Forward-Looking Statements
This press release contains "forward-looking statements" within
the meaning of the Private Securities Litigation Reform Act of 1995
and Section 21E of the Securities Exchange Act of 1934. These
statements include, without limitation, information about 8x8’s
finances, operations, and marketing, including Open Communication
Platform initiative, channel growth and channel investments. Such
statements are predictions only, and actual events or results could
differ materially from those made in any forward-looking statements
due to a number of risks and uncertainties including, but not
limited to: market acceptance of and customer demand for new or
existing services and features; competition in the markets we
compete; the impact of economic downturns on us and our customers,
including the impacts of the COVID-19 pandemic; among other such
risks and uncertainties, which could cause actual results to differ
from those contained in the forward-looking statements. See "Risk
Factors" in the Company's reports on Forms 10-K and 10-Q, as well
as other reports that 8x8, Inc. files from time to time with the
Securities and Exchange Commission for a full discussion of such
risks and uncertainties. All forward-looking statements are
qualified in their entirety by this cautionary statement, and 8x8,
Inc. undertakes no obligation to update publicly any
forward-looking statement for any reason, except as required by
law, even as new information becomes available or other events
occur in the future.
8x8® and 8x8 X Series™ are trademarks of 8x8, Inc.
View source
version on businesswire.com: https://www.businesswire.com/news/home/20210209005411/en/
8x8, Inc. Contacts:
US Media: John Sun, 1-408-692-7054 john.sun@8x8.com
Investor Relations: Victoria Hyde-Dunn, 1-669-333-5200
victoria.hyde-dunn@8x8.com
8x8 (NYSE:EGHT)
Historical Stock Chart
From Mar 2024 to Apr 2024
8x8 (NYSE:EGHT)
Historical Stock Chart
From Apr 2023 to Apr 2024