ISG to Publish Study on Providers of Public Cloud Services
June 18 2021 - 10:22AM
Business Wire
Upcoming ISG Provider Lens™ report will
examine enterprise demand for a range of public cloud-related
products and services
Information Services Group (ISG) (Nasdaq: III), a leading global
technology research and advisory firm, has launched a research
study examining the large and growing public cloud services market
across the globe.
The study results will be published in a comprehensive ISG
Provider Lens™ report, called Public Cloud – Services &
Solutions, scheduled to be released in December. The report will
cover a range of services related to the public cloud, including
consulting and transformation services, managed services and secure
filesharing services.
Enterprise buyers will be able to use information from the
report to evaluate their current vendor relationships, potential
new engagements and available offerings, while ISG advisors use the
information to recommend providers to the firm’s buy-side
clients.
The new report looks at the public cloud market after the
COVID-19 pandemic drove heavy enterprise adoption of the hyperscale
cloud, said Jan Erik Aase, partner and global leader, ISG Provider
Lens Research. The annual contract value of the global public cloud
market grew by 15 percent in the first quarter of 2021, to a record
$9.9 billion, he noted, citing the ISG Index™.
“Growth in the public cloud industry is being fueled by growing
demand for digital transformation among enterprises, as companies
look to become more nimble, better engage with their customers and
support remote work for their employees,” he said. “For
enterprises, this has dramatically impacted business models and the
need to address governance, risk and compliance.”
ISG has distributed surveys to more than 220 public cloud
technology and service providers. Working in collaboration with
ISG’s global advisors, the research team will produce six quadrants
representing the services and products the typical enterprise
client is buying in the public cloud space, based on ISG’s
experience working with its clients. The six quadrants that will be
covered are:
- Consulting and Transformation Services, assessing
service providers and integrators that offer consulting and
transformation services for public cloud engagements. Participating
service providers have partnerships with public cloud
infrastructure providers to offer ideation of multicloud programs
and industry cloud solutions, as well as an understanding of
customer-specific complexities in adopting and deploying public
cloud solutions.
- Managed Public Cloud Services, looking at service
providers and integrators that offer managed public cloud
infrastructure and application services. These providers take a
DevOps- and DevSecOps-centric approach to help enterprises build a
robust continuous delivery pipeline and offer strong container
management capabilities.
- Hyperscale Infrastructure and Platform Services,
assessing providers of virtual compute resources, middleware and
software in a public cloud environment. Providers in the IaaS
segment offer compute, storage and network resources to support
virtual or containerized software-defined offerings on serverless
architectures. The hyperscaler PaaS segment offers multiple
micro-services and runtime engines for predefined cloud-based
application development that typically addresses full lifecycle
needs for a developer building or modernizing applications.
- SAP HANA Infrastructure Services, examining cloud
infrastructures best suited to host SAP’s software portfolio, with
emphasis on SAP S/4HANA workloads and large-scale HANA databases.
Participating vendors offer IaaS, including infrastructure
operations, facilities, provisioning and scaling capacity for SAP
workloads. They should offer capabilities including migration,
system imaging, backup, restore, disaster recovery, resource usage
monitoring and dashboard management services.
- Secure Enterprise Filesharing Services, looking at
vendors that offer enterprise-grade filesharing platforms in cloud
environments. Cloud filesharing vendors offer enterprises the
ability to store and access data through a SaaS model.
Functionality includes storage of business-related documents that
are accessible via a browser, desktop or mobile application. These
platforms also help enterprises synchronize data on-premises and in
the cloud.
- Cloud FinOps Platforms, assessing independent software
vendors that offer cloud financial management solutions to manage
costs across multiple public clouds. The objective is to help
enterprise functions, lines of business, and other stakeholders
maintain financial accountability for the cloud services they use.
Cloud FinOps experts are responsible for managing variable costs
and usage of cloud services, and require FinOps platforms that
allow them to report on cost and usage.
The report will cover the global public cloud market and examine
products and services available in the U.S., Germany, Switzerland,
the U.K., Brazil, France and the Nordic countries. ISG analysts
Shashank Rajmane, Manoj Chandra Jha, Pedro Luís Bicudo Maschio,
Wolfgang Heinhaus and Ulrich Meister will serve as authors of the
reports.
An archetype report will also be published as part of this
study. This report, unique to ISG, is the study of typical buyer
types of public cloud services as observed by ISG advisors.
Beginning in July 2021, all ISG Provider Lens evaluations will
feature new and expanded customer experience (CX) data that
measures actual enterprise experience with specific provider
services and solutions, based on ISG’s continuous CX research.
Enterprise customers wishing to share their experience about a
specific provider or vendor are encouraged to register here to
receive a personalized survey URL. Participants will receive a copy
of this report in return for their feedback.
A list of identified providers and vendors and further details
on the study are available in this digital brochure. Companies not
listed as public cloud service providers can contact ISG and ask to
be included in the study.
About ISG Provider Lens™ Research
The ISG Provider Lens™ Quadrant research series is the only
service provider evaluation of its kind to combine empirical,
data-driven research and market analysis with the real-world
experience and observations of ISG's global advisory team.
Enterprises will find a wealth of detailed data and market analysis
to help guide their selection of appropriate sourcing partners,
while ISG advisors use the reports to validate their own market
knowledge and make recommendations to ISG's enterprise clients. The
research currently covers providers offering their services
globally, across Europe, as well as in the U.S., Germany,
Switzerland, the U.K., France, the Nordics, Brazil and
Australia/New Zealand, with additional markets to be added in the
future. For more information about ISG Provider Lens research,
please visit this webpage.
A companion research series, the ISG Provider Lens Archetype
reports, offer a first-of-its-kind evaluation of providers from the
perspective of specific buyer types.
About ISG
ISG (Information Services Group) (Nasdaq: III) is a leading
global technology research and advisory firm. A trusted business
partner to more than 700 clients, including more than 75 of the
world’s top 100 enterprises, ISG is committed to helping
corporations, public sector organizations, and service and
technology providers achieve operational excellence and faster
growth. The firm specializes in digital transformation services,
including automation, cloud and data analytics; sourcing advisory;
managed governance and risk services; network carrier services;
strategy and operations design; change management; market
intelligence and technology research and analysis. Founded in 2006,
and based in Stamford, Conn., ISG employs more than 1,300
digital-ready professionals operating in more than 20 countries—a
global team known for its innovative thinking, market influence,
deep industry and technology expertise, and world-class research
and analytical capabilities based on the industry’s most
comprehensive marketplace data. For more information, visit
www.isg-one.com.
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version on businesswire.com: https://www.businesswire.com/news/home/20210618005384/en/
Press Contacts:
Will Thoretz, ISG +1 203 517 3119 will.thoretz@isg-one.com
Erik Arvidson, Matter Communications for ISG +1 617 755 2985
isg@matternow.com
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