By Sarah E. Needleman
A group of Google employees has formed a union to organize
workers across the technology company's sprawling global
operations, a rare move within Silicon Valley and one that reflects
growing employee activism in the sector.
Representatives said the Alphabet Workers Union -- which is
currently backed by around 200 workers, a tiny fraction of the tech
company's more than 132,000 employees -- will be affiliated with
Communications Workers of America Local 1400, and is the first one
open to employees and contractors at any Alphabet Inc. company. The
union will be supported by members paying 1% of their annual base
pay and bonus every year, organizers said.
Google employees are among the best-paid workers in American
corporations and enjoy ample perks. Median pay at Alphabet, whose
operations include a range of internet businesses, was $258,708 in
2019, according to company filings.
Organizing efforts began over a year ago, part of a continuing
tide of activism within Google. Members said the union's immediate
goal isn't collective bargaining or formal recognition by Alphabet.
The push instead reflects a need for employees to be able to speak
out about the company without facing career repercussions, they
said.
In 2018, thousands of employees staged a walkout to protest a
workplace culture that they said promotes and protects perpetrators
of sexual harassment. Employees had previously also criticized the
company's work with the Defense Department and its plan to explore
a censored search engine for Chinese citizens.
The employee group also said Google has retaliated against
employees critical of the company and done little to address
complaints of discrimination and harassment. The National Labor
Relations Board filed a complaint last month alleging Google
interrogated, surveilled and later fired employees for engaging in
workplace organizing. A Google spokesman said the company denies
the claims.
"We've always worked hard to create a supportive and rewarding
workplace for our workforce," said Kara Silverstein, Google's
director of people operations. "Of course our employees have
protected labor rights that we support. But as we've always done,
we'll continue engaging directly with all our employees."
Organizers also cited the recent firing of a Black
artificial-intelligence researcher in reflecting the need for
employee activism. Timnit Gebru late last year said she was fired
by Google after refusing to retract a research paper and
complaining about the company in an email to colleagues, saying it
ignored her feedback on issues like the proportion of female
employees. In a December memo, Chief Executive Sundar Pichai
pledged the company would review the circumstances behind the
researcher's exit, including "where we could have improved and led
a more respectful process."
"I've heard the reaction to Dr. Gebru's departure loud and
clear: it seeded doubts and led some in our community to question
their place at Google," Mr. Pichai wrote in the memo. "I want to
say how sorry I am for that, and I accept the responsibility of
working to restore your trust."
Securing collective-bargaining rights can be a hard-fought,
expensive endeavor that can face resistance from management, said
Beth Allen, a spokeswoman for the Communications Workers of
America. For a company of Google's size and geographic reach, the
process could be especially challenging, she said. Forming a union
without collective bargaining isn't novel in itself, she added, but
is new for the tech sector, where few unions exist.
CWA and its affiliates represent 700,000 workers at a range of
telecommunications and media companies, from AT&T Inc. and
Verizon Communications Inc. to news outlets including the New York
Times and The Wall Street Journal. The unionization effort at
Google is part of a broader push within the labor group to organize
digital workers.
Union membership has been on the decline for several decades,
but Ms. Allen said interest in organizing has been rising of late.
Companies have long told workers they were being taken care of, but
now "the facade has started to crack," she said.
The Google union's main goal is to have a say in how Alphabet
does business and how its products are used, according to Andrew
Gainer-Dewar, a Google software engineer in Cambridge, Mass. Though
no specific actions are planned, the group intends to speak out
about problems its members see at Google, including pay
discrepancies and retaliatory firings, he said.
Google has long supported open debate among employees, though it
has implemented rules intended to curb political conversations
among staff. Google has also added corporate moderators to many of
its internal affinity groups as a way to reduce strife. It
announced changes last year to how it treats allegations of sexual
misconduct in its executive ranks and put $310 million into a new
fund for diversity and inclusion initiatives.
Google late last year announced the hiring of a chief people
officer following the resignation of its vice president of people
operations, Eileen Naughton. The new executive, Fiona Clare
Cicconi, was previously human-resources chief at pharmaceutical
company AstraZeneca PLC and starts with Google this week.
Several large tech companies have faced pressures from their
workforces of late. Workers at an Amazon.com Inc. warehouse in
Alabama received approval last month to hold a unionization vote,
the first such election since 2014 at the nation's second-largest
employer. Amazon has faced criticism from workers who have said the
company hasn't provided proper safety conditions at its warehouses
in response to the coronavirus pandemic. Some have also complained
of being retaliated against for urging better treatment of workers
as they handled an extraordinary surge in orders amid elevated
staff absences.
Amazon has said that its teams regularly consult with medical
experts to ensure the safety of its sites, employees and customers.
The company has denied firing workers for seeking better treatment
and also denied that people were terminated or reprimanded for
violating internal policies.
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Write to Sarah E. Needleman at sarah.needleman@wsj.com
(END) Dow Jones Newswires
January 04, 2021 15:38 ET (20:38 GMT)
Copyright (c) 2021 Dow Jones & Company, Inc.
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