Cantaloupe’s Remote Price Change (RPC) Saves Operators Time and Money During These Unprecedented Times
June 08 2022 - 8:30AM
Business Wire
Remote Price Change, Part of the Cantaloupe
Seed™ Platform, Helps Vending Operators Manage Prices on Multiple
Machines from Anywhere
Cantaloupe, Inc. (NASDAQ: CTLP), a digital payments and
software services company that provides end-to-end technology
solutions for the unattended retail market, is transforming the way
vending operators manage price changes with its Seed™
platform and Remote Price Change solution.
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Cantaloupe's Remote Price Change, part of
the Cantaloupe Seed™ Platform, helps vending operators manage
prices on multiple machines from anywhere, saving time and money
for the operator. (Photo: Business Wjre)
Remote Price Change (RPC) saves operators time and money by
enabling them to manage prices for products in their machines
remotely using Cantaloupe’s Seed software. With RPC, customers can
react quickly to supplier price increases and dynamically change
prices based on approaching expiration dates and seasonality trends
— all remotely. With the addition of the Remote Price Change
compatibility report, customers can easily identify legacy machines
that may require firmware updates, ePort cashless devices, or board
upgrades to enable RPC. And with RPC, fewer staff are required to
make and verify price changes.
Seed customers are already reaping the instant benefits of RPC
as they automate their operations and better manage their pricing
to address multiple challenges at once from inflation, increased
supplier costs, and labor shortages.
“We’ve been using Cantaloupe’s RPC for over a year on 1,500
machines,” said Joseph Barnett, branch manager with Refresh Sips
& Eats in Mississippi. “Our goal is to deploy RPC on 500 more
machines in the next month and 1,000 more by the end of this year.
With inflation going up everywhere and prices changing, we are
using RPC to make overnight price changes when we need them. Most
of our machines are one to two hours away from our headquarters, so
the time savings and fuel savings of being able to make price
changes remotely is significant. Even with the additional cost of
RPC, it’s a win-win for us to have this solution as part of our
system.”
“The Times They Are A-Changin’ (a song made popular by Bob
Dylan) has never rung truer than these unprecedented times the
world is facing today,” said Ravi Venkatesan, COO of Cantaloupe.
“Businesses are experiencing a sharp rise in the cost of goods,
with an 8.5 percent increase in just over the last 12 months,
according to the U.S. Consumer Price Index (as of March 2022),
which are all driving the need for operators in the vending
industry to make more frequent price changes on their products.
With our Remote Price Change solution, changing those prices across
machines has never been easier or more cost effective. We’re
excited to see operators take advantage of this easy-to-use tool to
preserve their margins and stay profitable in the face of rising
costs and labor challenges.”
Prior to implementing RPC within Seed, an operator could incur
an average cost of $50 a machine to manually change prices,
including the need for a skilled technician and sometimes up to 45
minutes per machine to make those changes. On top of that,
operators scheduling techs for each route must account for not only
the travel time to each location but also the cost of fuel to get
there.
For Sheehan Brothers Vending, which operates in southwest and
central Ohio with 23 routes, RPC has been a huge time saver for
their route drivers and has increased profits. “We’ve found that
RPC is pretty smooth, easy, and straightforward to operate,” said
Patrick Sheehan, president of Sheehan Brothers. “Also, the less
time our drivers have to worry about anything other than servicing
accounts, the better. Taking the responsibility for price changes
ourselves makes us more money because we’re getting the increases
made faster, and it keeps the driver from working 50 hours a
week.”
Remote Price Change is the latest innovation that delivers on
Cantaloupe’s mission to provide the best operational and payment
platform for unattended retail that is quick to implement, easy to
integrate, flexible to operate, and provides valuable, real-time
customer insights and rapid ROI. To learn more about Cantaloupe and
the Seed platform with RPC, visit cantaloupe.com/software-seed-pro.
To understand how much time and money RPC could save for your
vending business, visit
https://www.cantaloupe.com/rpc-calculator/.
About Cantaloupe, Inc.
Cantaloupe, Inc. is a software and payments company that
provides end-to-end technology solutions for the unattended retail
market. Cantaloupe is transforming the unattended retail community
by offering one integrated solution for payments processing,
logistics, and back-office management. The company’s
enterprise-wide platform is designed to increase consumer
engagement and sales revenue through digital payments, digital
advertising, and customer loyalty programs, while providing
retailers with control and visibility over their operations and
inventory. As a result, customers ranging from vending machine
companies to operators of micro markets, gas and car charging
stations, laundromats, metered parking terminals, kiosks,
amusements, and more can run their businesses more proactively,
predictably, and competitively. To learn more about Cantaloupe,
Inc., visit cantaloupe.com, the Cantaloupe’s Blog, listen to the
podcast UR Tech Insiders, or follow via LinkedIn, Twitter,
Facebook, Instagram or YouTube.
G-CTLP
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version on businesswire.com: https://www.businesswire.com/news/home/20220608005065/en/
Jenifer Howard | 202-273-4246 jhoward@jhowardpr.com
media@cantaloupe.com
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