TELUS’ next-generation 5G network tops the industry, taking home six awards from UK-based Opensignal
April 26 2021 - 10:00AM
TELUS’ 5G networks received high praise in Opensignal’s first
Canada 5G User Experience Report 20211, analyzing Canada’s
next-generation networks, tying for first in 5G Download Speed, 5G
Video Experience, 5G Upload Speed, 5G Availability, Voice App
Experience, and Market Coverage, reinforcing the strength and
superiority of the TELUS network across the country.
“Today’s report by U.K.-based Opensignal
underscores the importance of the world-leading network experience
TELUS provides, which has proven more critical than ever as
Canadians are working, learning, accessing healthcare and
socialising from home during these unprecedented times,” said
Darren Entwistle, President and CEO, TELUS. “Thanks to the skill
and talent of our engineers, technologists and network innovators,
people across the country can be confident that TELUS’ globally
leading network, with its world best speed and expansive coverage,
will continue to keep them connected to critical online economic,
educational and social resources as we navigate another dynamic
year.”
Key findings from the report include:
- The average 5G download speeds of Canadian users on TELUS’
network averaged an impressive 166.2 Mbps compared to 72.8 Mbps for
4G Download Speed Experience as reported in the Opensignal Canada
Mobile Network Experience Report (February 2021)
- TELUS tied for first in 5G Video Experience with a score of
81.8 points (on a 100-point scale)
- TELUS jointly won the 5G Voice App Experience, which measures
the quality of experience for over-the-top voice services such as
WhatsApp, Skype and Facebook Messenger
Today, Canadians in 81 communities across the
country are able to experience the speed and quality of TELUS’ 5G
connectivity, with plans to grow TELUS’ 5G footprint into 2021 and
beyond. The TELUS 5G network is helping drive innovation in the
technology, healthcare, and agriculture sectors: world-leading
speeds and expansive coverage will contribute to improved health
and educational outcomes for Canadians, expand and improve rural
connectivity, support environmental sustainability, foster
entrepreneurship, unleash human productivity, and drive economic
growth, which will be key to Canada’s fiscal recovery.
Since 2000, TELUS has invested nearly $240 billion
in network infrastructure, spectrum, and operations to enhance the
coverage, speed, and reliability of its networks. Over the next
three years, TELUS has committed to investing an additional $40
billion to support the roll out of its 5G network, which will
enhance innovation and help drive digital development across key
sectors of the Canadian economy.
The recognition from Opensignal complements the
countless accolades TELUS has earned over the years in respect to
their world-leading wireless network. In 2021 alone, TELUS has been
recognized by other independent industry-leading experts, including
Seattle-based Ookla, Victoria-based Tutela and New York-based J.D.
Power, building on an outstanding record of achievement with
respect to network excellence. Notably, these awards are based on
TELUS’ national networks, inclusive of both urban and rural
coverage.
About TELUSTELUS (TSX: T, NYSE:
TU) is a dynamic, world-leading communications technology company
with $16 billion in annual revenue and 16 million customer
connections spanning wireless, data, IP, voice, television,
entertainment, video, and security. We leverage our global-leading
technology and compassion to enable remarkable human outcomes. Our
longstanding commitment to putting our customers first fuels every
aspect of our business, making us a distinct leader in customer
service excellence and loyalty. In 2020, TELUS was recognized as
having the fastest wireless network in the world, reinforcing our
commitment to provide Canadians with access to superior technology
that connects us to the people, resources and information that make
our lives better. TELUS Health is Canada’s leader in digital health
technology, improving access to health and wellness services and
revolutionizing the flow of health information across the continuum
of care. TELUS Agriculture provides innovative digital solutions
throughout the agriculture value chain, supporting better food
outcomes from improved agri-business data insights and processes.
TELUS International (TSX and NYSE: TIXT) is a leading digital
customer experience innovator that delivers next-generation AI and
content management solutions for global brands across the
technology and games, ecommerce and FinTech, communications and
media, healthcare, travel and hospitality sectors. TELUS and TELUS
International operate in 25+ countries around the world. Together,
let’s make the future friendly.
Driven by our passionate social purpose to connect
all citizens for good, our deeply meaningful and enduring
philosophy to give where we live has inspired TELUS, our team
members and retirees to contribute more than $820 million and 1.6
million days of service since 2000. This unprecedented generosity
and unparalleled volunteerism have made TELUS the most giving
company in the world.
For more information about TELUS, please visit
telus.com, follow us @TELUSNews on Twitter, and @Darren_Entwistle
on Instagram.
For more information, please
contact:Jay McCauleyTELUS Public
Relationsjay.mccauley@telus.com
____________________1 Opensignal Awards — Canada:
5G User Experience Report 2021, based on independent analysis of
mobile measurements recorded during the period Jan 1 – March 31,
2021 © 2021 Opensignal Limited. TELUS 5G subscribers see a 2x jump
in speed compared to Opensignal’s February report, which saw 2x
speed gain vs 4G.
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