WNS Named a ‘Leader’ by NelsonHall for Advanced Analytics BPS
August 22 2019 - 8:00AM
Business Wire
WNS (Holdings) Limited (NYSE: WNS), a leading provider of global
Business Process Management (BPM) services, today announced that it
has been recognized as a ‘Leader’ in NelsonHall’s Vendor Evaluation
& Assessment Tool (NEAT) for Advanced Analytics Business
Process Services (BPS) in the Overall market segment.
NelsonHall’s ‘Leader’ category for Advanced Analytics BPS is
based on a company’s ability to meet future client requirements and
deliver immediate benefits today. The report highlights WNS’
analytics capabilities, including proprietary industry-aligned
analytics platforms, and dedicated analytics product and service
offerings across big data management, spend optimization, social
media, customer experience (CX), and voice-of-the-customer (VOC).
The company was also cited for its investments in analytics
automation, client self-service, and image/video.
“Our analytics-first approach is enabling incisive insights and
improved competitive positioning for our clients. WNS Analytics
with its infra-to-insights approach and solutions, is also working
on path-breaking engagement and commercial models with marquee
brands, leading to a recognition of this nature,” said Keshav R.
Murugesh, Group CEO, WNS.
Ivan Kotzev, Lead CX Services Analyst at NelsonHall, said: “WNS’
platforms, predictive models, and analytics services address the
market reality of highly customized, vertical analytics solutions
targeting the next stage of business challenges. As clients move
from insights to enhanced real-time decision-making, WNS is well
positioned to offer integrated BPS analytics and analytics
automation.”
WNS’ Analytics practice has over 2,750 resources including ~300
data scientists supporting more than 90 clients across horizontals
and verticals. The analytics practice provides embedded solutions,
“as-a-service” offerings, and dedicated Centers of Excellence
(COE’s). WNS provides clients with analytics offerings including
data processing, big data management, operations, customer
experience (CX), customer relationship management (CRM), sales and
marketing, risk and fraud detection, supply chain and distribution,
social media, finance and accounting (F&A), and
industry-specific solutions. Analytics solutions leverage
technology and automation including machine learning (ML), natural
language processing (NLP), artificial intelligence (AI), robotic
process automation (RPA), and image analytics tools.
About WNS
WNS (Holdings) Limited (NYSE: WNS) is a leading Business Process
Management (BPM) company. WNS combines deep industry knowledge with
technology, analytics and process expertise to co-create
innovative, digitally led transformational solutions with over 350
clients across various industries. WNS delivers an entire spectrum
of BPM solutions including industry-specific offerings, customer
interaction services, finance and accounting, human resources,
procurement, and research and analytics to re-imagine the digital
future of businesses. As of June 30, 2019, WNS had 41,056
professionals across 60 delivery centers worldwide including
facilities in China, Costa Rica, India, the Philippines, Poland,
Romania, South Africa, Spain, Sri Lanka, Turkey, the United
Kingdom, and the United States. For more information, visit
www.wns.com
About NelsonHall
NelsonHall is the leading global analyst firm dedicated to
helping organizations understand the “art of the possible” in IT
and business services with analysts in the U.S., U.K., and
Continental Europe, NelsonHall provides buy-side organizations with
detailed, critical information on markets and vendors (including
NEAT assessments) that helps them make fast and highly informed
sourcing decisions. And for vendors, NelsonHall provides deep
knowledge of market dynamics and user requirements to help them
hone their go-to-market strategies. NelsonHall’s research is based
on rigorous, all-original research, and is widely respected for the
quality, depth, and insight of its analysis.
Safe Harbor Provision
This document includes information which may constitute
forward-looking statements made pursuant to the safe harbor
provisions of the Private Securities Litigation Reform Act of 1995,
the accuracy of which are necessarily subject to risks,
uncertainties, and assumptions as to future events. Factors that
could cause actual results to differ materially from those
expressed or implied are discussed in our most recent Form 20-F and
other filings with the Securities and Exchange Commission. WNS
undertakes no obligation to update or revise any forward-looking
statements, whether as a result of new information, future events,
or otherwise.
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version on businesswire.com: https://www.businesswire.com/news/home/20190822005293/en/
Investors: David
Mackey EVP - Finance & Head of Investor Relations WNS
(Holdings) Limited +1 (201) 942-6261 david.mackey@wns.com
Media: Archana
Raghuram Global Head – Marketing & Communications and
Corporate Business Development WNS (Holdings) Limited +91 (22) 4095
2397 archana.raghuram@wns.com; pr@wns.com
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