Enterprise Plus Customers Will Have Unlimited
Access to Box AI in Notes, Documents, and Hubs
Box AI Features Include GPT-4o Integration in
Hubs, Additional File Types, New Developer Tools
Box, Inc. (NYSE:BOX), the Intelligent Content Cloud, today
announced that end user queries in Box AI for Hubs, Documents, and
Notes will be unlimited for customers on its Enterprise Plus plan.
Box also unveiled a new set of features in Box AI that includes an
integration with GPT-4o, support for image and spreadsheet files,
and the Box AI for Metadata API.
“AI represents a fundamental shift in how enterprises work with
their content, enabling organizations to extract insights from
their unstructured data, automate and accelerate critical business
processes, and protect their IP in ways that have never been
possible before,” said Aaron Levie, Co-founder and CEO of Box.
“Since Box AI became generally available earlier this year, we’ve
seen significant interest from customers to upgrade to Enterprise
Plus plans so they can benefit from the power of AI with their
content. Today’s announcements will make it even easier for
customers to roll out Box AI across their enterprise while also
delivering new innovation so they will be able to get additional
value from Box AI.”
“The improvements we’ve made to the Box AI platform – combined
with the decreasing cost of AI over the past few months – have
driven tremendous efficiencies and, as a result, we are removing
our query limits in Box AI,” said Ben Kus, Chief Technology Officer
at Box. “The combination of AI and unstructured data represents the
biggest untapped opportunity in enterprise IT, and we want Box
customers to be on the leading edge of innovation with Box AI as a
core part of the Box platform.”
“At IDEXX, we see Box AI as a huge value-add to the Box Content
Cloud,” said Ken Grady, Senior Vice President and Chief Information
Officer at IDEXX. “Removing the query limits and offering unlimited
AI usage makes adopting AI significantly easier across our
organization. The ability to scale AI seamlessly and simplify
management allows us to focus on leveraging AI to drive value
without worrying about usage caps or unexpected expenses.”
"Box’s integration with GPT-4o will help enterprises drive
efficiency and innovation with best-in-class AI," said Brad
Lightcap, COO at OpenAI. "This is a great example of how the OpenAI
platform is being seamlessly integrated into enterprises across all
industries."
New Box AI Innovation
In addition to offering unlimited end user queries to Enterprise
Plus customers using Box AI, Box also announced the following
enhancements to Box AI, expected to be available later this
year:
- Integration with GPT-4o: Box plans to support the new
GPT-4o model in Box AI. GPT-4o provides advanced capabilities that
help Box Hubs deliver higher quality answers and increased support
for over 20 additional languages. With this planned integration,
Box Hubs users will also benefit from enhanced text-related
functionalities including multimodal understanding, ethical and
sensitive content handling, task-specific adaptation, and
more.
- Support for additional file types: Box will support
natural language queries on image file formats, allowing users to
ask specific questions about an image stored in Box. Additional
support will include querying on spreadsheets. Users will be able
to execute commands for precise data analysis in spreadsheets,
simplifying interactions with large structured data sets and
accelerating insight generation.
- All-New Metadata API: Developers will be able to
integrate Box AI with custom applications using the new Box AI for
Metadata API to automatically extract key information from
documents at scale. When combined with Box’s workflow automation
tools, customers will be able to automate processes based on file
metadata, extract key fields from unstructured content, and save
information to external applications such as Salesforce.
Box AI Powers Intelligent Content Management
Box AI leverages the power of generative AI to bring
foundational AI models to the Box Content Cloud – where more than
115,000 enterprises already secure, store, and collaborate on their
critical business content. Guided by its AI Principles, Box has
built Box AI on the company’s platform-neutral framework, designed
to connect with today’s most powerful large language models,
including Microsoft’s Azure OpenAI Service and Google Cloud’s
Vertex AI - with more model integrations to come.
Today, businesses already rely on Box AI to easily extract the
information they need from their documents, generate their own new
content automatically, or derive timely insights from their content
to transform how they work and accelerate workflows in their
businesses. For example:
- Life sciences organizations are extracting insights from
clinical studies to help streamline product development.
- Financial services firms are analyzing financial files and
investor relations documents to inform advisors of market
updates.
- Marketing managers are using Box AI to generate fresh and
editable content quickly in the form of blogs, LinkedIn posts, and
other social media.
- HR leads are using Box AI to search sensitive documents
including company policies and employee records to find the answers
employees need most.
- Nonprofit organizations are using Box AI to attach metadata to
contracts to help organize their content.
“AI promises to revolutionize businesses across every industry
by automating routine tasks, enhancing decision-making
capabilities, but enterprises might be hesitant to invest in AI
company-wide, at the individual user level, because of cost
concerns and other factors,” said Amy Machado, Senior Research
Manager at IDC. “By removing these query caps for Box AI, Box can
lower the barrier of entry to AI, making it easier for businesses
to integrate and benefit from this powerful technology. Box’s
Content Cloud is well positioned to expand AI adoption in the
enterprise by providing a secure, intelligent platform that
empowers its customers to harness the full potential of their
data.”
Pricing and Availability
Access to GPT-4o for products such as Box Hubs, as well as
support for new file types including images and spreadsheets in Box
AI, is planned to be available later this year and will be included
in Enterprise Plus plans.
Box AI for Metadata API is now in beta for customers on
Enterprise Plus plans. Pricing will be announced closer to general
availability, along with pricing for other Box AI platform API
calls and end user metadata queries in the core Box
application.
Unlimited queries in Box AI for Documents and Notes is included
in Enterprise Plus plans today, and will be available in Box AI for
Hubs when it is generally available. Eligible customers can turn on
Box AI for their organization by accessing their Box Admin Console.
Customers interested in enrolling in the Box Hubs beta can choose
to enroll through the Admin Console. For more information about
today’s news, visit the Box blog.
Forward-Looking Statements
This press release contains forward-looking statements that
involve risks and uncertainties, including statements regarding Box
AI and Box Hubs, their planned product enhancements and features,
and the market adoption and benefits of such enhancements and
features. There are a significant number of factors that could
cause actual results to differ materially from the statements made
in this press release. Any unreleased services or features
referenced in this or other press releases or public statements are
not currently available and may not be delivered on time or at all.
Customers who purchase Box products should make their purchase
decisions based upon features that are currently available.
Additional information on potential factors that could affect Box’s
financial results is included in the reports on Forms 10-K, 10-Q
and 8-K and in other filings Box makes with the Securities and
Exchange Commission from time to time. These documents are
available on the SEC Filings section of Box’s Investor Relations
website located at www.boxinvestorrelations.com. Box does not
assume any obligation to update the forward-looking statements
contained in this press release to reflect events that occur or
circumstances that exist after the date on which they were
made.
About Box
Box (NYSE:BOX) is the Intelligent Content Cloud, a single
platform that enables organizations to fuel collaboration, manage
the entire content lifecycle, secure critical content, and
transform business workflows with enterprise AI. Founded in 2005,
Box simplifies work for leading global organizations, including
AstraZeneca, JLL, Morgan Stanley, and Nationwide. Box is
headquartered in Redwood City, CA, with offices across the United
States, Europe, and Asia. Visit box.com to learn more. And visit
box.org to learn more about how Box empowers nonprofits to fulfill
their missions.
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version on businesswire.com: https://www.businesswire.com/news/home/20240627116104/en/
Dani Robin press@box.com
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