Offers contact center services with 200 workstations
TOKYO, Aug. 6, 2024
/PRNewswire-PRWeb/ -- transcosmos hereby announces that the company
has opened a new operations center, CX Square Hoehyeon (Hoehyeon
Center) in Toegye-ro, located in the heart of Seoul, South Korea. With 200 workstations, the
center will provide various services with a focus on contact center
services.
The center is located within a minute's
walk from Hoehyeon station and in proximity to two existing
centers, which enables the center to collaborate with others
effectively. In partnership with nearby centers, the new Hoehyeon
Center will offer stable services in a sustainable way.
To accommodate growing demand for its services in South Korea, transcosmos has opened the center
with approximately 200 workstations. The center is located within a
minute's walk from Hoehyeon station and in proximity to two
existing centers—CX Square Myeong-dong and CX Square Euljiro—which
enables the center to collaborate with others effectively, in
particular during peak times. In partnership with nearby centers,
the new Hoehyeon Center will offer stable services in a sustainable
way.
With around 10,000 people, transcosmos Korea is empowering more
than 350 clients in South Korea
with its business process outsourcing (BPO) services specifically
optimized for each industry. The services include IT solutions
development, e-commerce, digital marketing, field services (FS),
management of lifelong learning institutes and education
consulting, contact center opening and management, direct mail
(postal delivery), omnichannel system development and management
(mobile, e-mail, postal delivery), and more. Offering optimum
services for each individual client across industries and sectors,
transcosmos Korea helps clients optimize costs and boost sales,
productivity, and customer satisfaction (CS).
- transcosmos is a trademark or registered trademark of
transcosmos inc. in Japan and
other countries.
- Other company names and product or service names used here are
trademarks or registered trademarks of respective companies.
About transcosmos inc.
transcosmos launched its operations in 1966. Since then, we have
combined superior "people" with up-to-date "technology" to enhance
the competitive strength of our clients by providing them with
superior and valuable services. transcosmos currently offers
services that support clients' business processes focusing on both
sales expansion and cost optimization through our 182 bases across
35 countries/regions with a focus on Asia, while continuously pursuing Operational
Excellence. Furthermore, following the expansion of e-commerce
market on the global scale, transcosmos provides a comprehensive
One-Stop Global E-Commerce Services to deliver our clients'
excellent products and services to consumers in 46
countries/regions around the globe. transcosmos aims to be the
"Global Digital Transformation Partner" of our clients, supporting
the clients' transformation by leveraging digital technology,
responding to the ever-changing business environment. Visit us here
https://www.trans-cosmos.co.jp/english/
Media Contact
transcosmos inc., transcosmos inc., +81-3-6709-2251,
pressroom@trans-cosmos.co.jp,
https://www.trans-cosmos.co.jp/english/
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SOURCE transcosmos inc.