Enterprise Connect 2025 Takes Place March 17-20 in Orlando,
FL
Enterprise Connect, the leading conference and exhibition for
enterprise communications and customer experience (CX), brought IT
decision-makers together to improve business communications and CX.
Attendees explored industry trends and technologies driving
enterprise communications/CX through expert-led conference
sessions, along with extensive peer networking and an exhibit floor
featuring all the major industry players.
Over four days – March 25-28 – attendees experienced a robust
lineup of keynotes and more than 50 conference sessions spanning
ten tracks including: Vertical Industry Focus; AI & Automation;
Data & Analytics; Employee Experience; Communications &
Collaboration 2027; Collaboration Platforms & UC; CPaaS &
Programmable Communications; CX/Contact Center; Security &
Compliance; and Video Collaboration & A/V.
“We had an extraordinary week bringing the industry together in
person in Orlando and digitally,” said Eric Krapf, General Manager,
Enterprise Connect. “For more than 30 years, Enterprise Connect has
brought corporate IT decision makers together with industry
vendors, analysts, consultants, and channel partners to focus on
the issues central to enterprise communications. Attendees
addressed the most critical issues facing the enterprise IT
industry today, explored new, innovative technologies and networked
with peers. We are excited to discuss how to optimize AI for
enterprise growth at our new Summit – Enterprise Connect AI – and
to connect with the entire enterprise communications and customer
experience ecosystem next year at Enterprise Connect 2025.”
Enterprise Connect event highlights:
Keynotes
The event keynoters included: Nicole Herskowitz, Microsoft,
Javed Khan, Cisco, Smita Hashim, Zoom and Kira Makagon,
RingCentral. The keynote stage also played host to fireside chats
with top executives from AWS, Google, HP, Vonage, and Twilio.
Enterprise End User Speakers
For the first time, the program featured 19 breakout and
main-stage sessions led by over 30 IT decision-makers from major
enterprises including Delta Air Lines, Experian, Medtronic,
Cargill, and more. These enterprise-focused sessions offered
attendees valuable insight into enterprise communications and
customer experience technologies.
Training Courses
New to Enterprise Connect were training courses on the first day
of the event. Presented by leading industry experts, the courses
were designed to help decision-makers get a grounding in the key
issues and a solid foundation to move forward as these critical
topics continue to grow in importance within the enterprise.
Expo Hall
Enterprise Connect’s Expo Hall featured the industry’s leading
solution providers showcasing their latest innovations to
attendees: Titanium Sponsors: Amazon Web Services, RingCentral,
Webex by Cisco, ZOOM; Diamond Sponsors: HP Poly, VONAGE; Platinum
Sponsors: Afiniti, AVAYA LLC, Bandwidth, Barco, Biamp, DTEN, Five9,
Freshworks, Inc., Fusion Connect, Genesys, GoTo, Jabra, Lumen,
Microsoft, Neat, NexGen Technologies, NICE, Omilia Natural Language
Solutions Ltd, Spectrum Enterprise, Talkdesk, Twilio, Verizon
Business, Yealink; Gold sponsors: AT&T Business, Avocor,
CallMiner, DIDWW, Lenovo, Miratech, Nextiva, Oracle, Shokz, Shure,
Sprinklr, UJET, Inc.; Silver Sponsors: Algo Communication Products
Ltd, ASC, AudioCodes, AVer Information Inc., BICS, Calabrio,
Cognigy, Cyara, Deepgram, DialedIn, eGain, Intrado, IR, LeapXpert,
Lightyear, MAXHUB, Mio, OpenFin, QuestBlue, Ribbon, SecureLogix,
Syniverse Technologies, Theta Lake, Uniphore, Upwork, ViewSonic
Corporation; Exhibitors: 46 Labs, 911 Secure, 9Line, Accel
Telehealth LLC, Amelia, Arbeit Software, Assembled, Avant
Communications, AVOXI, BXB Electronics, Calero, CallCabinet, Caller
ID Reputation, China Mobile International, ClearOne, Clearspan,
CommunityWFM, ComputerTalk, Continuant, CyberData, Eleveo, Endava,
First Orion, Hammer, Hodusoft. Huddly, Imagicle, Inbenta, Inogeni,
IntelliBPO, Intratem, IRIS Clarity, Kaleyra, Kings III Emergency
Communications, Klaxoon, Klearcom, Kurmi Software, Landis
Technologies, Lexair, LivePro, LogicVein, MiaRec, Inc., Microcall,
Mitel, Motus, LLC, Moveworks.ai, Nectar Services Corp., NobelBiz,
Number Sentry, Numeracle, NUSO, Optimum Software Solutions, PCI
Pal, Phound, Plenom-Busylight, Poly.AI, RedSky Technologies,
Regal.io, Resource Software International Ltd (RSI), Retarus,
Rocware Corporation, SCB Global, Sennheiser Electronic Corporation
SignalWire, Sinch, Singlewire Software, slybroadcast, Smarsh,
Solgari, Somos, Inc., Tango Networks, TD SYNNEX, TechSee,
Telefonica, TeleMate, TransNexus, TransUnion, Unimax, USAN,
Variphy, Verint, Vyopta, Workstorm, WX Technology Group,
XTEN-AV.
Women in Communications
Fostering the careers of women in the field of enterprise
communications and IT is more important than ever and Enterprise
Connect featured the most extensive Women in Communications program
to date. The program offered opportunities for learning, exchanging
ideas and creating connections to build careers as well as
recognize excellence:
- The Women in Communications Luncheon, brought women
enterprise communications and collaboration professionals together
for networking and lunch.
- The program offered a keynote panel “Building an Equitable
Career Future for Everyone” where attendees heard from women
leaders in enterprise communications organizations who addressed
the opportunities, challenges and experiences they’ve seen, and
offered their advice and encouragement for current and future women
leaders.
- For the fourth year in a row, Enterprise Connect presented the
Spotlight Awards to honor outstanding women within enterprise IT
and communications organizations.
Best of Enterprise Connect Awards Program
The Best of Enterprise Connect awards program recognized
excellence and innovation in the enterprise communications and
customer experience industry. Winners included:
- Best of Enterprise Connect Overall Winner: RingCentral
- Best Innovation in Customer Experience: Genesys
- Best Innovation for Meetings/Conferencing: Barco and Yealink
(tie)
- Best Innovation for Systems Management: Upwork and Vonage
(tie)
- Most Innovative Use of AI: Cyara and Genesys (tie)
Enterprise Connect 2025 will take place March 17-20, 2025 in
Orlando, FL. For additional information on exhibition or
sponsorship opportunities, contact Will Wise at
will.wise@informa.com.
Stay connected with Enterprise Connect on X, LinkedIn, YouTube,
Facebook and Instagram.
About Enterprise Connect
For more than 30 years, Enterprise Connect has been the leading
conference and exhibition for enterprise communications and
customer experience in North America. Enterprise Connect brings
corporate IT decision makers together with the industry's vendors,
analysts and consultants to focus on the issues central to
enterprise communications. Enterprise Connect owns and produces No
Jitter, (nojitter.com), providing daily blogging and analysis of
enterprise communications, and it also serves the community with a
weekly email newsletter, research surveys and a Webinar Series. For
more information, visit enterpriseconnect.com. Enterprise Connect
is brought to you by Informa Tech.
About Informa Tech
Informa Tech is a leading provider of market insight and market
access to the global business technology community. Through
in-depth expertise and an engaged audience community, Informa Tech
helps business professionals make better technology decisions and
marketers reach the most powerful tech buyers and influencers in
the world. Across its portfolio of over 100+ trusted brands,
Informa Tech has over 1000 industry experts, including over 400
research analysts and consultants in global research group Omdia,
and a monthly audience reach of over 125 million. Informa Tech is a
division of FTSE 100 company Informa plc.
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version on businesswire.com: https://www.businesswire.com/news/home/20240328667228/en/
Meryl Franzman Enterprise Connect Meryl.franzman@informa.com