support.com�, a leading provider of remote technology services, today announced a partnership with SYX Services, a company that is an affiliate of, and provides management services to, TigerDirect.com and CompUSA, leading retailers of consumer electronics and technology products, to bring premium remote services to consumers online, in-store and via catalog. Dealerscope's recently released and highly anticipated survey of the top 101 computer & electronics retailers in the US and Canada ranks TigerDirect 20th in total sales.

"support.com is pleased to work with SYX Services as we move towards mainstreaming remote services as the preferred delivery method for most PC services," said Richard Mandeberg, executive vice president and Chief Revenue Officer, support.com.

"TigerDirect.com and CompUSA have proven records of delivering top-notch customer experiences online, in stores and through their catalog businesses," said Bruce Matthews, vice president of business development, SYX Services. "By working with support.com, both companies can now provide their customers the same level of service they have come to expect when shopping for premium technology services."

The services offered include: PC Protection and Performance (with optional addition of 90 days of premium support), PC Diagnose and Repair, Wireless Network Set-up, Printer Set-up, and Digital Camera Set-up. Services start at $49.98 and are available now.

About SupportSoft and support.com

support.com, a leading provider of remote technology services, wants to fundamentally change the way people fix technology problems. Previously, a computer meltdown meant pleading phone calls to tech-savvy friends and family, a trip to the computer store or a long wait for a technician to arrive. support.com's suite of tools mean a qualified Solutions Engineer can diagnose and repair most technology problems quickly over the phone, typically for less than the cost of in-store or in-home service. Additionally, support.com's services can happen while you watch, so they are ideal for people who are concerned about privacy and security.

The company behind support.com is SupportSoft, Inc. (NASDAQ: SPRT), which provides software and services that make technology work. SupportSoft's solutions reduce technology support costs, improve customer satisfaction and enable new revenue streams for companies reaching 50 million users worldwide.

SupportSoft, the SupportMan Logo and support.com are trademarks or registered trademarks of SupportSoft, Inc. or its affiliates in the US and other countries. Other names may be trademarks of their respective owners.

About CompUSA

The CompUSA companies (www.compusa.com) serve the needs of both personal and business computer users, selling consumer electronics, computers, digital media technology and peripherals via retail stores, catalogs and Internet channels. The CompUSA companies are subsidiaries of Systemax Inc. (NYSE: SYX).

About TigerDirect

TigerDirect (http://www.tigerdirect.com) serves the needs of both personal and business computer users, selling consumer electronics, computers, digital media technology and peripherals via retail stores, catalog and Internet channels. TigerDirect is a subsidiary of Systemax Inc. (NYSE: SYX).

About Systemax Inc.

Systemax Inc. (http://www.systemax.com), a Fortune 1000 company, sells personal computers, computer supplies, consumer electronics and industrial products through a system of branded ecommerce web sites, direct mail catalogs, relationship marketers and retail stores in North America and Europe. It also manufactures and sells personal computers under the Systemax and Ultra brands.

Contact: Monica Diaz support.com (650) 556-8909 monica@support.com

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