DENVER, June 22, 2021 /PRNewswire/ -- Over the past
year, businesses and government agencies have become much more
aware of the importance of remote collaboration, business
continuity, and the unified communication technologies that enable
both. They also realized the need to be agile so employees
could work from anywhere without sacrificing the customer
experience.
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To help organizations migrate from complex communications to
efficient collaboration, Lumen Technologies today launched
Lumen Solutions for Microsoft Teams – a managed, unified
communications solution that leverages the Lumen platform to
improve worker productivity, business agility and customer
support.
"Few businesses were ready for the challenges imposed by the
global public health crisis," said Craig
Richter, senior director of product management at Lumen.
"With Lumen Solutions for Microsoft Teams, businesses can easily
adopt 'work from anywhere' policies because Lumen takes on the
burden of managing the complex calling and collaboration tools that
make remote work possible. Delivering one of the world's most
popular unified communications solutions over the Lumen platform
gives customers access to a secure global network and a fast,
secure platform for applications and data."
Since the start of the pandemic, unified communications and
collaboration (UC&C) has become critical to maintaining
business continuity and delivering superior customer experience
because it integrates previously disparate voice, video, and web
services to provide a consistent and reliable user experience
across a variety of devices. And with Lumen Solutions for Microsoft
Teams, businesses also benefit by combining the Microsoft Teams
calling and collaboration tools with Lumen expertise in delivering
a managed user experience that includes advanced reporting and
analytics.
"Offerings like Lumen Solutions for Microsoft Teams – which
leverage Microsoft technology to adapt to a changing workplace –
continue to evolve to meet the needs of the customers they serve,"
said Daniel Canning, director,
Microsoft Teams Platform. "We're pleased that Lumen is extending
the capabilities of Teams at a time when remote work is of such
critical importance."
Additional Resources
- Website: Lumen Unified Communication and Collaboration
Solutions
- Data sheet: Lumen Solutions for Teams
- Blog: Lumen and Microsoft Teams keep your workforce in
sync
About Lumen
Lumen is guided by a belief that humanity
is at its best when technology advances the way we live and work.
Maintaining 450,000 route fiber miles and serving customers in more
than 60 countries, we deliver a fast, secure platform for
applications and data to help businesses, governments, and
communities deliver amazing experiences. Learn more about Lumen
network, edge cloud, security, communication and collaboration
solutions and our purpose to further human progress through
technology at news.lumen.com, LinkedIn: /lumentechnologies,
Twitter: @lumentechco, Facebook: /lumentechnologies, Instagram:
@lumentechnologies and YouTube: /lumentechnologies. Lumen and Lumen
Technologies are registered trademarks of Lumen Technologies, LLC
in the United States. Lumen
Technologies, LLC is a wholly owned affiliate of CenturyLink,
Inc.
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SOURCE Lumen Technologies