Jumia Announces Actions to Support Governments’ Fight Against COVID-19 in Africa
The e-Commerce platform to offer the full support of its
ecosystem to help protect communities on the continent
Africa’s leading e-Commerce platform, Jumia, has offered the
support of its integrated ecosystem which includes a marketplace,
logistics and online payments to governments in Africa, as part of
the global action against COVID-19.
“We are proud to partner with relevant authorities to help fight
against COVID-19 and assist our communities which continue to
support us. E-commerce platforms like ours, with e-payment and last
mile delivery capabilities, are uniquely positioned to be part of
Africa’s response strategy to this pandemic and we are swiftly
taking actions”, said Juliet Anammah, Group Head of Institutional
Affairs at Jumia.
Jumia’s actions to support governments in their fight against
- Facilitating social distancing by enabling consumers to
buy online. By offering contactless delivery options, we
eliminate physical contact and potentially reduce person to person
- Providing access to affordable basic foods and
sanitary essentials on the marketplace platform. By
partnering with thousands of vendors, like Reckitt Benckiser, and
others, we are able to maintain fair prices and fight
against speculation. Jumia has waived the commission on specific
sanitary products to help consumers get them at the lowest price
and implemented measures to control prices.
- Offering Jumia’s logistics networks to help distribute
health pamphlets & key products where they are needed.
Additionally, Jumia provides safe deliveries to consumers
everywhere, including remote and rural areas, with Jumia’s
integrated logistics network. This is important especially for
elderly and sick people at home.
- Sourcing and distribution of face masks. Leveraging our
access to supply, in particular through our network of vendors
outside Africa, we have donated certified face masks to Health
Ministries in Kenya, Ivory Coast, Morocco, Nigeria, Uganda and
others, and offered to coordinate the distribution across
healthcare facilities and workers, leveraging the company’s
last mile distribution.
- Incentives to pay online through JumiaPay, in support of
the governments’ bids to reduce the risk of transmission through
physical cash. In most countries where JumiaPay operates, we have
offered special discounts for all payments done via JumiaPay to
promote cashless transactions.
- Enhancing visibility of key health instructions. Jumia
attracts millions of customer visits and searches on its platform.
As such, we are collaborating with the Ministries of Health in
Nigeria, Egypt, Ghana, Ivory Coast, Morocco, Uganda and South
Africa by using our online platform to share important health
messages from the Ministries. We are also engaging with the
Health Ministries in other countries where Jumia operates to offer
the same. We anticipate that, as the pandemic evolves, Health
authorities may need to address different areas of concerns and a
platform like Jumia can amplify the reach of much needed
Jumia is a leading e-commerce platform in Africa. It is built
around a marketplace, Jumia Logistics, and JumiaPay. The
marketplace helps millions of consumers and thousands of sellers to
connect and transact. Jumia Logistics enables the delivery of
millions of packages through our network of local partners.
JumiaPay facilitates the payments of online transactions within the
Jumia's ecosystem. With over 1 billion people and 500 million
internet users in Africa, Jumia believes that e-commerce is making
people's lives easier by helping them shop and pay for millions of
products at the best prices wherever they live. E-commerce is also
creating new opportunities for SMEs to grow, and job opportunities
for a new generation to thrive.
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version on businesswire.com: https://www.businesswire.com/news/home/20200320005488/en/
Abdesslam Benzitouni Head of PR and Communications