Health Net Providing Assistance to Southern California Fire Victims and Evacuees
December 07 2017 - 1:23PM
Business Wire
Health Net, Inc. is helping ensure that members of its
subsidiaries who have lost their homes or been evacuated due to
current wildfire activity in Ventura and Los Angeles counties have
access to essential prescription medications, critical Health Net
information and other services to help them cope with grief, loss,
stress or trauma.
California Gov. Jerry Brown has declared states of emergency in
Ventura and Los Angeles counties due to the effects of several
wildfires that have threatened critical infrastructure, destroyed
homes and caused the evacuation of residents.
Prescription Information
Health Net will approve payment for any essential prescription
medications (with the usual copayments and deductibles) for any
Health Net member in Ventura County or Los Angeles County whose
medicine was lost in a fire or remained behind during an
evacuation.
To obtain an emergency supply, these members simply need to
return to the pharmacy where the original prescription was filled.
If the pharmacy is not open due to a state of emergency, or for
questions or assistance, affected Health Net members may call
1-800-400-8987.
Coping Assistance
Health Net members who lost their homes or have been evacuated
due to the current wildfires may contact MHN, Health Net’s
behavioral health subsidiary, for referrals to mental health
counselors, local resources or telephonic consultations to help
them cope with stress, grief, loss or other trauma resulting from
the fires.
For the duration of the fire and its immediate aftermath,
affected Health Net members may contact MHN 24 hours a day, seven
days a week at 1-800-227-1060.
Information for Health Care Providers
Health Net is taking steps to help ensure that healthcare
providers in the areas of the wildfires are able to continue
providing for Health Net members’ medical needs.
Health care providers who contract with Health Net may call
1-800-641-7761 for guidance on prescription refill guidelines,
length of time to obtain authorizations for treatment, or approval
for out-of-network services in the event a contracting provider or
facility becomes unavailable.
Other Important Information
Depending on how the fire situations play out, Health Net may
make additional changes to its policies as needed to help ensure
members have access to necessary healthcare services.
About Health Net
Health Net, Inc., a wholly owned subsidiary of Centene
Corporation (NYSE: CNC), provides and administers health benefits
through group, individual, Medicare (including the Medicare
prescription drug benefit commonly referred to as “Part D”),
Medicaid and dual eligible programs. Health Net also offers access
to behavioral health, substance abuse and employee assistance
programs, and managed health care products related to prescription
drugs. For more information on Health Net, please visit the
company’s website at www.healthnet.com.
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Health Net, Inc.Brad Kiefferbrad.kieffer@healthnet.com
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