SANTA CLARITA, Calif.,
May 6, 2020 /PRNewswire/ -- Due to
reduced air flight availability, the closure of cruise ports in
regions around the world and other factors impacting international
travel, Princess Cruises is extending its pause of global ship
operations and has therefore made the extremely difficult decision
to cancel select cruises through the end of the 2020 summer season,
including the following cruises and associated cruisetours:
- All remaining Alaska cruises
on Emerald Princess and Ruby Princess
- All remaining Europe and
Transatlantic cruises on Enchanted Princess, Regal Princess, Sky
Princess, Crown Princess and Island Princess
- Summer Caribbean cruises and
all Canada & New England
cruises on Caribbean Princess and Sky Princess
- Summer to Fall cruises departing from Japan on Diamond Princess
- Australia-based cruises on
Sapphire Princess and Sea Princess through August
- July cruises sailing from Taiwan on Majestic Princess
- Fall cruises sailing to Hawaii
and French Polynesia on Pacific
Princess through November
"As the world is still preparing to resume travel, it is with
much disappointment that we announce an extension of our pause of
global ship operations and the cancellation of cruise vacations for
our loyal guests," said Jan Swartz,
president of Princess Cruises. "Among other disruptions, airlines
have limited their flight availability and many popular cruise
ports are closed. It saddens us to think about the impact on the
livelihood of our teammates, business partners and the communities
we visit."
Guests currently booked on these canceled voyages, who have paid
Princess in full, will have the option to receive a Future Cruise
Credit (FCC) equivalent to 100% of the cruise fare paid plus an
additional bonus FCC equal to 25% of the cruise fare.
For guests who have not paid in full, Princess will Double
the Deposit, providing a refundable FCC for the money currently
on deposit plus a matching bonus FCC that can be used on any voyage
through May 1, 2022. The matching
bonus FCC will not exceed the base cruise fare amount of the
currently booked cruise and will have a minimum value of
$100 per person.
In order to receive the above FCC no action is required.
Alternatively, guests can request a full refund for all monies
paid on their booking through this online form. Requests must be
received by June 15, 2020, or they
will receive the refundable Future Cruise Credit option.
Princess will protect travel advisor commissions on bookings for
cancelled cruises that were paid in full, in recognition of the
critical role they play in the cruise line's business and
success.
The most current information and instructions for booked guests
affected by these cancellations, and more information on FCCs and
refunds, can be found online at Information on Impacted &
Cancelled Cruises.
About Princess Cruises
One of the best-known names in cruising, Princess Cruises is an the
fastest growing international premium cruise line and tour company
operating a fleet of 18 modern cruise ships, carrying two million
guests each year to 380 destinations around the globe, including
the Caribbean, Alaska, Panama Canal, Mexican Riviera,
Europe, South America, Australia/New
Zealand, the South Pacific, Hawaii, Asia,
Canada/New England, Antarctica and World Cruises. A team of
professional destination experts have curated 170 itineraries,
ranging in length from three to 111 days and Princess Cruises is
continuously recognized as "Best Cruise Line for
Itineraries." In 2017 Princess Cruises, with parent company
Carnival Corporation, introduced MedallionClass Vacations enabled
by the OceanMedallion, the vacation industry's most advanced
wearable device, provided free to each guest sailing on a
MedallionClass ship. The award-winning innovation offers the
fastest way to a hassle-free, personalized vacation giving guests
more time to do the things they love most. The company is part of
Carnival Corporation & plc (NYSE/LSE: CCL; NYSE:CUK).
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SOURCE Princess Cruises