CUSTOMER SUCCESS: Roundy’s Supermarkets Inc. Depends on BMC Software to Ensure Business Efficiency
March 11 2009 - 7:45AM
Business Wire
Managing the inventory for large grocery companies and other
consumer enterprises requires a highly sophisticated IT
infrastructure.
To ensure grocery customers in the Midwestern United States can
find and buy everything on their list in a single trip, Roundy�s
Supermarkets, Inc. turned to BMC Software [NYSE:BMC] and its
CONTROL-M enterprise-wide scheduling solution � a move that has
strengthened their ability to deliver superior customer service and
satisfaction.
�All our processes for inventory supply, billing, financials, as
well as analytic reporting and forecasting run on applications
spread across mainframe and open systems. Before BMC, it was like
one big black hole � we had no visibility into how everything tied
together,� said Justin Newby, senior production control analyst at
Roundy�s, a large regional grocer in the United States.��With BMC
CONTROL-M in place, we have one uniform scheduling environment to
manage. We�re able to see what�s happening across the organization
at a given point in time, as well as save personnel and IT
infrastructure costs. In short, the IT team is better able to
manage the efficiency of the entire business.�
Roundy�s owns and operates�152 retail grocery stores and three
distribution centers. The advanced production-scheduling
capabilities and single point of control afforded by BMC CONTROL-M
has enabled Roundy�s to maximize its hardware, software, and staff
investments, helping the supermarket keep pace with business
growth. Roundy�s currently processes between 2,300 and 2,700 jobs
per day � nearly 70 percent more than 10 years ago. Without
CONTROL-M, Roundy�s estimates it would need to double the
throughput of many of its applications, as well as increase its IT
staff, to handle the workload.
In addition, CONTROL-M offers configuration management
capabilities that allow Roundy�s to immediately identify, manage
and resolve hardware and software changes. The solution�s agentless
capabilities also allows Roundy�s to submit and monitor jobs
without having to install an agent, providing greater flexibility
and control over their environment. Combined with superior
stability, CONTROL-M gives Roundy�s a secure, highly available and
scalable solution to maintain the continuity of its critical
business applications.
BMC�s newest release of CONTROL-M with Workload Lifecycle
Management simplifies enterprise job scheduling and improves
service to the end-user, while reducing costs. The release further
sharpens BMC�s edge over competitors and strengthens its leadership
in IT Workload Automation and Business Service Management
(BSM).
For more information please visit BMC CONTROL-M. For videos
explaining more about CONTROL-M go to BMCtv:
http://www.bmctv.com/for-it-professionals.
Business runs on IT. IT runs on BMC Software.
Business thrives when IT runs smarter, faster, and stronger.
That�s why the most demanding IT organizations in the world rely on
BMC Software across both distributed and mainframe environments.
Recognized as the leader in Business Service Management, BMC offers
a comprehensive approach and unified platform that helps IT
organizations cut cost, reduce risk, and drive business profit. For
the four fiscal quarters ended December 31, 2008, BMC revenue was
approximately $1.86 billion. Visit www.bmc.com for more
information.
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