NORTHBROOK, Ill., March 15, 2011 /PRNewswire/ -- Allstate Insurance
Company today announced receipt of the I-CAR® Gold Class
Professionals™ business designation, the highest recognition
in the collision repair industry. As a company, Allstate is
the largest P&C organization in the country to receive this
designation. Allstate achieved this designation by having all
their employees who are directly involved in the collision repair
estimating process take 5 or more courses of I-CAR training.
This same designation can be achieved at collision repair
shops and departmentally within the context of a large
organization.
To achieve the I-CAR® Gold Class Professionals™ designation,
Allstate had to consistently demonstrate an on-going commitment to
provide customers with efficient, safe and high-quality repair
services. The designation recognizes Allstate for equipping
its employees with the most-up-to-date knowledge available in the
industry to meet the changing needs of customers. Allstate is the
first major insurer in the United
States to achieve the I-CAR® Gold Class Professionals™
designation.
"We're pleased to be recognized as an I-CAR® Gold Class
Professionals™. This is a symbol of Allstate's commitment to
providing its employees with the training and resources needed to
provide Allstate customers with a safe and superior customer
experience," said Bill Daly,
assistant vice president for auto claims.
I-CAR is an international, training organization solely
committed to providing members of the collision industry with the
necessary knowledge and skills relevant to their position to
achieve a complete and safe repair. As an I-CAR® Gold Class
Professionals™ business, Allstate provides its auto claims
employees with access to timely, role-relevant collision repair
training that is best-in-class.
"Through Allstate's designation as an I-CAR® Gold Class
Professionals™ business, Allstate will be aligned to better
serve its customers in the future. Ongoing training with I-CAR will
allow Allstate to broaden its teams knowledge, allowing them to
provide their customers with the best services possible," said
John Van Alstyne, I-CAR CEO &
President.
I-CAR, the Inter-Industry Conference on Auto Collision Repair
was founded in 1979, is an international training organization
dedicated to improving the quality, safety, and efficiency of auto
collision repair for the ultimate benefit of consumers.
www.i-car.com
The Allstate Corporation (NYSE: ALL) is the nation's largest
publicly held personal lines insurer. Widely known through the
"You're In Good Hands With Allstate®" slogan, Allstate is
reinventing protection and retirement to help nearly 16 million
households insure what they have today and better prepare for
tomorrow. Consumers access Allstate insurance products (auto, home,
life and retirement) and services through Allstate agencies,
independent agencies, and Allstate exclusive financial
representatives in the U.S. and Canada, as well as via www.allstate.com and
1-800 Allstate®.
SOURCE Allstate Insurance Company