supply is contaminated, we may have to interrupt the use of that
water supply until we are able to substitute the flow of water from
an uncontaminated water source through our interconnected
transmission and distribution facilities. In addition, we may incur
significant costs in order to treat the contaminated source through
expansion of our current treatment facilities or development of new
treatment methods. Our inability to substitute water supply from an
uncontaminated water source, or to adequately treat the
contaminated water source in a cost-effective manner, may have an
adverse effect on our revenues.
If our sources of water or water at customer sites become
contaminated, it could subject us to reduction in usage, regulatory
actions, damage to our reputation and private litigation.
Our primary business is to impound, purify to meet or exceed safe
drinking water standards and distribute water. Contamination of the
water provided to our customers exposes us to risks, including
regulatory or government action, customer exposure to contamination
or hazardous substances in the water, and resulting private claims
and litigation. Negative impacts to our reputation may occur even
if we are not responsible for any contamination or its
consequences. Pending or future claims against us and reputational
damage could have a material adverse impact on our business,
financial condition, and results of operations.
The necessity for increased security has and may continue to result
in increased operating costs.
We have taken steps to increase security measures at our facilities
and heighten employee awareness of threats to our water supply. We
have also tightened our security measures regarding the delivery
and handling of certain chemicals used in our business. We have and
will continue to bear increased costs for security precautions to
protect our facilities, operations and supplies. We are not aware
of any specific threats to our facilities, operations or supplies.
However, it is possible that we would not be in a position to
control the outcome of such events should they occur.
We rely on our information technology systems to help manage our
operations.
We rely on our computer, information and communications technology
systems in connection with the operation of our business,
especially with respect to customer service and billing, accounting
and, in some cases, the monitoring and operation of our operating
facilities. Our computer and communications systems and operations
could be damaged or interrupted by natural disasters,
cyber-attacks, power loss and internet, telecommunications or data
network failures or acts of war or terrorism or similar events or
disruptions. Any of these or other events could cause service
interruption, delays and loss of critical data or impede aspects of
operations and therefore, adversely affect our financial
results.
Cyber-attacks on entities around the world have caused operational
failures and/or compromised corporate and personal data. Such
attacks could result in the loss, or compromise, of customer,
financial or operational data, disruption of billing, collections
or normal field service activities, disruption of electronic
monitoring and control of operational systems and delays in
financial reporting and other management functions. Possible
impacts associated with a cyber-incident may include remediation
costs related to lost, stolen, or compromised data, repairs to data
processing systems, increased cyber security protection costs,
adverse effects on our compliance with regulatory and environmental
laws and regulation, including standards for drinking water,
litigation and reputational damage.
The Novel Coronavirus (COVID-19) pandemic and the attempt to
contain it may harm our business, results of operations, financial
condition and liquidity.
On March 13, 2020, the United States declared the COVID-19
pandemic a national emergency. The impact that COVID-19 will have
on the Company, our customers and our vendors prospectively depends
on numerous uncertainties, including the severity and duration of
the pandemic, sufficiency of the government’s vaccination program
and actions which could potentially be taken by federal or state
governmental and/or regulatory authorities and could have an
adverse effect on the Company’s business, results of operations,
financial condition, and liquidity.
We depend on the availability of capital for expansion,
construction and maintenance.
Our ability to continue our expansion efforts and fund our
construction and maintenance program depends on the availability of
adequate capital. There is no guarantee that we will be able to
obtain sufficient capital in the future or that the cost of capital
will not be too high for future expansion and construction. In
addition,