Navy Federal Credit Union Improves Services for Military Families With CA Technologies Solutions; Cuts Costs
July 30 2013 - 9:00AM
Business Wire
CA Technologies (NASDAQ: CA) today announced that Navy Federal
Credit Union, the world’s largest credit union, relies on mainframe
solutions from CA Technologies to improve member services through
significantly improved use of DB2 for z/OS.
Navy Federal needed to ensure long-term quality of service due
to its rapidly growing membership and extended global presence. At
the same time, the credit union had to minimize costs to allow its
services to remain highly competitive and attractive to military
personnel and their families.
Like many financial organizations, much of Navy Federal’s
support cost is dedicated to achieving a high availability, high
performance infrastructure for storing and processing customer data
and transactions. At the core of Navy Federal’s service is its IBM
mainframe, which runs DB2 databases as well as a transaction
server.
Navy Federal selected CA Technologies Database Management for
DB2 performance solutions—CA Detector® for z/OS DB2 and CA
Subsystem Analyzer for DB2 for z/OS—to improve the performance and
availability of its DB2 databases. CA Subsystem Analyzer helps the
company manage CPU utilization, disk and memory, while CA Detector
helps ensure throughput, availability and performance are optimized
to meet the service expectations of Navy Federal’s members.
“We had an application that ran once an hour, which suddenly
started to run more frequently, creating a spike in CPU
utilization,” recalls Ed Vetock, Manager, Data Management, Navy
Federal Credit Union. “Previously we would have had to use an
expensive performance trace to find the source of the problem. With
CA Detector, we were able to find the problem in less than 10
minutes and take corrective action before it affected our
members—and at far less cost.”
“CA Technologies solutions have met our technical objectives,”
said Vetock. “We’ve reduced our Distributed Data Facility (DDF) CPU
utilization footprint by quickly identifying tuning opportunities.
Because we’re consuming fewer system resources, we’ve seen a
significant increase in transactional throughput to service our
membership.”
“Customers like Navy Federal need to substantially improve
service while also reducing cost to meet their customers’
requirements,” said Michael Madden, general manager, Mainframe. “CA
Technologies mainframe solutions, including the DB2 suite, enable
companies to identify and solve problems fast to provide
exceptional service to their customers.”
About Navy Federal
Navy Federal Credit Union is the world’s largest credit union,
with $54 billion in assets, over 4 million members, 229 branches,
and a workforce of over 11,000 employees worldwide. The credit
union serves all Department of Defense and Coast Guard active duty,
civilian, and contractor personnel and their families. For
additional information about Navy Federal, visit
www.navyfederal.org.
About CA Technologies
CA Technologies (NASDAQ: CA) provides IT management solutions
that help customers manage and secure complex IT environments to
support agile business services. Organizations leverage CA
Technologies software and SaaS solutions to accelerate innovation,
transform infrastructure and secure data and identities, from the
data center to the cloud. Learn more about CA Technologies at
www.ca.com.
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Copyright © 2013 CA. All Rights Reserved. One CA Plaza,
Islandia, N.Y. 11749. All other trademarks, trade names, service
marks, and logos referenced herein belong to their respective
companies. Some information in this press release is based upon
customer experiences with the referenced software product in a
variety of development and customer environments. Past performance
of the software product in such customer environments is not
indicative of the future performance of such software product in
identical, similar or different environments.
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