Werner Collaborates With Daimler Trucks North America to Maximize Driver Uptime
October 22 2021 - 3:10PM
Werner Enterprises (NASDAQ: WERN), a premier transportation and
logistics provider, announces the integration of the application
programming interface (API) used by Daimler Trucks North America
(DTNA) into its fleet management platform. The move is anticipated
to significantly increase uptime for Werner’s professional drivers
and improve efficiencies for its event resolution team while
improving repair velocity at DTNA dealerships. This integration is
another step forward in Werner's innovation strategy.
“Werner Enterprises is very excited to be
working with DTNA, helping create a cloud-based maintenance system
that will greatly reduce the manual inputs and phone calls to
dealers,” said Director of Equipment Purchasing Tony Wahl. “With
these new systems in place, Werner will have a better gauge of
visibility of a tractor and its repairs, faster decision making and
a cleaner flow of data pertaining to tractor repairs.”
The goal of this integration is to help provide
better predictive and scheduled maintenance for Werner's fleet
and maximize uptime. The integration with DTNA’s API launched in
September 2021 and was built to follow the industry standard of the
Technology Maintenance Council. Werner will continue to focus on
direct API integrations, gaining efficiencies and increasing driver
uptime through their innovation arm, Werner EDGE.
“How well we deliver uptime for our fleets and
drivers is what makes the difference between a one-time customer
and a life-long customer,” said DTNA's Director of Customer
Experience Erick Nelson. “The best way to keep our customers’
trucks on the road is to prevent unplanned downtime. But when the
unexpected does occur, we want to ensure that the service process
and communication are as fast and as efficient as possible. We’re
excited to make this robust API solution available to all of our
customers.”
The API integration enables Werner’s team to
address repair events in an average of two calls compared to a
previous average of 12 calls per event. This will result in a
ten-minute reduction in time per event call. The integration also
reduces associated data entry. In addition, streamlined service
operations offer an improved repair velocity, allowing Werner’s
professional drivers to get back on the road faster with a reduced
dwell time of 30 percent on average.
“Continuously improving our productivity and
efficiency is imperative to our organization and the industry,”
said Chief Information Officer Daragh Mahon. “So, we’re
collaborating with other industry experts and looking at effective
APIs to help achieve those goals. In turn, these APIs help support
faster cloud adoption across the organization and allows us to
invest in building proprietary technology that benefits our
drivers, shippers, carriers and associates.”
About Werner Enterprises
Werner Enterprises, Inc. (Nasdaq: WERN) delivers
superior truckload transportation and logistics services to
customers across the United States, Mexico and Canada. With 2020
revenues of $2.4 billion, an industry-leading modern truck and
trailer fleet, over 13,000 talented associates and our innovative
Werner Edge technology, we are an essential solutions provider for
customers who value the integrity of their supply chain and require
safe and exceptional on-time service. Werner provides Dedicated and
One-Way Truckload services as well as Logistics services that
include truckload brokerage, freight management, intermodal, and
final mile. As an industry leader, Werner is deeply committed to
promoting sustainability and supporting diversity, equity, and
inclusion.
About Daimler Trucks North
America
Daimler Trucks North America LLC, headquartered
in Portland, Oregon, is the leading heavy-duty truck manufacturer
in North America. Daimler Trucks North America produces and markets
commercial vehicles under the Freightliner, Western Star and Thomas
Built Buses nameplates. Daimler Trucks North America is a Daimler
company, the world’s leading commercial vehicle manufacturer.
Contact: Fred Thayer, Associate Vice President - Corporate Brand
and Communications
Werner Enterprises, Inc.
402.895.6640 ext. 100-2065
fthayer@werner.com
Werner Enterprises (NASDAQ:WERN)
Historical Stock Chart
From Sep 2024 to Oct 2024
Werner Enterprises (NASDAQ:WERN)
Historical Stock Chart
From Oct 2023 to Oct 2024