Named One of 100+ IT Innovators in Brazil by IT Midia;
Recognized by Frost & Sullivan for Outstanding Performance and
Developing Customers for Life
Verint® Systems Inc. (Nasdaq: VRNT) today announced that it has
been recognized among the most innovative information technology
companies in Brazil as an IT Mídia 100+ Innovators Award winner, as
well as recipient of Frost & Sullivan’s 2017 Latin America
Award for Customer Service Leadership. These honors highlight
companies that maintain consistently high standards for service,
quality and solutions that power customer success.
IT Mídia 100+ Innovators Award
The 100+ Innovators award was presented to innovators named in a
study by IT Mídia, an IT business communications company, in
partnership with PwC, one of the largest professional services
providers in the world, in the areas of auditing and consulting.
This annual study ranks companies in 20 sectors of Brazil’s
economy.
Verint and its Customer Experience Program were profiled for the
methodology the company uses to capture, analyze and act on
customer feedback, assessments and suggestions—all for the purpose
of enhancing customer engagement and experiences, and developing
customers for life.
“We have a broad footprint in Latin America and are delighted to
be named among the 100 most innovative information technology
companies in Brazil,” says Verint’s Diego Gomez, VP Latin America
and Caribbean. “We stake our reputation on the way we engage with
and help organizations simplify customer engagement, empower their
customers and employees, and share intelligence to drive better
decisions and outcomes.”
Frost & Sullivan Latin America Customer Service
Leadership Award
Frost & Sullivan recognized Verint with its Customer Service
Leadership honor, citing the company’s approach to developing a
solid, customer-feedback-influenced platform backed by high-end
solutions and expertise. The award highlights those that maintain
consistently high standards for customer service quality and
develop deep relationships with their customers.
This industry analyst honor reinforces Verint’s innovative
strategies and performance across the region, as well as its
commitment to helping customers achieve their business goals
through the use of its Customer Engagement™ solutions. It also
points to Verint’s strong performance in key Frost & Sullivan
benchmarking criteria that includes quality of customer service
(empowerment, leverage of customer feedback, speed/timeliness,
frictionless interaction and technological investment) and customer
impact (price/performance value, customer
purchase/ownership/service experience and brand equity).
“Verint has taken important future-ready steps to move beyond
the traditional APO provider role and towards operating as a
trusted partner that successfully responds to increasing consumer
preferences, needs and expectations. The company’s portfolio
additions have enriched its customer engagement offerings with
capabilities to capture and act on specific and structured feedback
from customers and share valuable intelligence and insights across
the enterprise,” adds Maiara Paula Munhoz, senior industry analyst,
Frost & Sullivan.
About Verint Systems Inc.
Verint® (Nasdaq: VRNT) is a global leader in Actionable
Intelligence® solutions with a focus on customer engagement
optimization, security intelligence, and fraud, risk and
compliance. Today, over 10,000 organizations in more than 180
countries—including over 80 percent of the Fortune 100—count on
intelligence from Verint solutions to make more informed, effective
and timely decisions. Learn more about how we’re creating A Smarter
World with Actionable Intelligence® at www.verint.com.
This press release contains “forward-looking statements,”
including statements regarding expectations, predictions, views,
opportunities, plans, strategies, beliefs, and statements of
similar effect relating to Verint Systems Inc. These
forward-looking statements are not guarantees of future performance
and they are based on management's expectations that involve a
number of risks, uncertainties and assumptions, any of which could
cause actual results to differ materially from those expressed in
or implied by the forward-looking statements. For a detailed
discussion of these risk factors, see our Annual Report on Form
10-K for the fiscal year ended January 31, 2017, our Quarterly
Report on Form 10-Q for the quarter ended July 31, 2017, and other
filings we make with the SEC. The forward-looking statements
contained in this press release are made as of the date of this
press release and, except as required by law, Verint assumes no
obligation to update or revise them or to provide reasons why
actual results may differ.
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CUSTOMER-INSPIRED EXCELLENCE, INTELLIGENCE IN ACTION, IMPACT 360,
WITNESS, VERINT VERIFIED, KANA, LAGAN, VOVICI, GMT, VICTRIO,
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ENGAGE, CYBERVISION, FOCALINFO, SUNTECH, and VIGIA are trademarks
or registered trademarks of Verint Systems Inc. or its
subsidiaries. Other trademarks mentioned are the property of their
respective owners.
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version on businesswire.com: http://www.businesswire.com/news/home/20171205005246/en/
Verint Systems Inc.Media RelationsValeria
Fachetti, +55 11-96194 2276valeria.fachetti@verint.comorAnne
Patton, +1-678-243-4815anne.patton@verint.comorInvestor
RelationsAlan Roden, +1-631-962-9304alan.roden@verint.com
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