HOLON, Israel, April 23, 2018 /PRNewswire/ -- Sapiens
International Corporation , (NASDAQ: SPNS) (TASE: SPNS), a
leading global provider of software solutions for the insurance
industry, announced today that it has entered into a partnership
with EasySend , an insurtech company offering a SaaS-based Digital
Transaction Management (DTM) platform for smart and digital
forms.
EasySend's DTM will integrate with the Sapiens Digital
Engagement Suite across Sapiens' Life, Pension and Annuities and
Property and Casualty/General Insurance platforms and will enable
insurers to rapidly transform forms and documents into a
customer-driven, digital experience that can be used via multiple
channels and devices. The platform fully integrates with
third-party applications and any hosting architecture, to automate
most insurer interactions with customers. Companies can receive and
send digital forms on any PC, tablet or mobile device, on- and
off-line.
The digitalization of the customer journey is enabled by
EasySend's rapid and seamless conversion of any existing form (PDF,
or other format) into a customizable digital business process
(Android, iOS, Windows, or other Internet browser).
"Sapiens was impressed by EasySend's success in implementing its
solution for a variety of financial institutions and we are
confident of the added value we can provide to our insurance and
financial customers using the DTM technology," said Alex Zukerman, head of corporate product
strategy, Sapiens. "This partnership reflects the importance of
working within the insurtech ecosystem and leveraging innovative
technologies into Sapiens' digital offering."
Added Zukerman: "This partnership will help our customers
eliminate paper forms and PDFs, automate their engagement processes
and enhance their straight-through processing, so they can offer a
fully seamless and digital customer experience."
"We are pleased to partner with Sapiens to help insurers take
full advantage of digitalization," said Tal
Daskal, CEO, EasySend. "Customer satisfaction is key and
trying to manage it with antiquated 'paper-and-pen' forms is a
slow, error-prone strategy. Traditionally, organizations needed to
help customers understand their forms, see if the forms were filled
out correctly, feed the information from the form into the CRM
system, and take help desk calls about the forms' status. This
process causes needless customer frustration and uses precious
manpower that could be used for more important tasks."
About EasySend
EasySend is the Workflow Content Automation (WCA) expert, aiming
at rebuilding the customer experience. Our cloud-based platform
will convert any existing form into a digital process (Android,
iOS, or browser). With EasySend, organizations are able to: present
customer forms with a modern and simple interface, for both mobile
and desktop; receive and process customer forms easily;
automatically update information from the forms into the CRM
system; and more. EasySend's smart-form system simplifies and
improves customers' fill-and-sign process via an intuitive
interface. For more information:
www.linkedin.com/company/easysend.
About Sapiens
Sapiens International Corporation is a leading global provider
of software solutions for the insurance industry, with a 30-year
track record of delivering to more than 400 organizations. The
company offers software platforms, solutions and services,
including a full digital suite, to satisfy the needs of property
and casualty/general insurers, and life, pension and annuity
providers. Sapiens also services the reinsurance, workers'
compensation, financial and compliance, and decision management
markets.
The company's portfolio includes policy administration, billing
and claims, underwriting, illustration and electronic application.
The digital suite features customer and agent portals, and a
business intelligence platform. For more information:
www.sapiens.com.
Investor and Media Contact
Yaffa Cohen-Ifrah
Chief Marketing Officer and Head of Corporate Communications
Sapiens International
Mobile: +1-201-250-9414
Phone: +972-3-790-2026
Email: Yaffa.cohen-ifrah@sapiens.com
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SOURCE Sapiens International Corporation