FOSTER CITY, Calif., Nov.
20, 2019 /PRNewswire/ -- Insure.com, a
comprehensive resource for insurance information, today released a
survey pinpointing the most outstanding health insurance companies
for 2020. The top spot this year goes to a company that made an
impactful arrival: Centene nabbed first place in its first
Insure.com's Best Health Insurance Companies survey.
The survey results come during the yearly open enrollment period
for health insurance, which lasts through December 15, 2019 in most US states. The more
than 2,400 policyholders polled for the survey may be able to shed
some light on the confusing choices many Americans are trying to
sort through, today.
The five highest-ranking health insurance companies for 2020
are:
- Centene: Overall satisfaction rating of
89.32%
- BCBS of North
Carolina: Overall satisfaction rating of
84.45%
- Cigna: Overall satisfaction rating of
83.95%
- Kaiser Permanente: Overall satisfaction rating
of 83.59%
- Humana: Overall satisfaction rating of
83.38%
Consumers might be surprised to know that Centene got its start
as a nonprofit Medicaid managed care payer, founded in the '80s by
a former bookkeeper who used her orphanage experiences in the
Midwest to shape a better health care solution. In recent years,
Centene has expanded into the Affordable Care Act and
Medicare Advantage marketplaces.
Centene has offerings in 24 states and has support across
multiple age groups in the survey, from Millennials to Baby
Boomers. Only Generation X ranked Centene second. More impressive
yet, Centene was number one across each region except the West,
where it was it was number two.
The survey was constructed using companies with the most market
share in the nation. Those health insurance providers were then
ranked on customer service, claims service, cost, whether
policyholders plan to renew, whether policyholders would recommend
the company, and finally, the website and/or apps' usefulness.
"Our survey was designed to help consumers navigate the maze
that can be choosing new health insurance," said Les Masterson, managing editor for Insure.com.
"This study is now one of the most objective and comprehensive
assessments available, polling actual policyholders about which
insurers are helpful when dealing with your health coverage and
which ones leave something to be desired."
The rankings for our second through fifth spots are close. Blue
Cross and Blue Shield of North
Carolina notched high marks for a strong network,
easy-to-use technology and reasonable copays. Third-place Cigna
used great customer service rankings to secure its spot on the
list. Millennials ranked them second overall, while Baby Boomers
weren't the company's biggest fans.
Kaiser Permanente achieved its fourth-place ranking in part to
its claims handling, while fifth-place Humana was noted for giving
great value for the price.
Insure.com commissioned Op4G to survey more than 4,600 insurance
customers nationwide in May 2019; the
health-specific survey reached more than 2,400 people. Companies
did not pay to be included, and all analysis is independent and
editorial. To read an overview of the survey, including all
data points and more about its methodology, please visit
Insure.com:
https://www.insure.com/best-health-insurance-companies/
About Insure.com
Insure.com is owned and operated by
QuinStreet, Inc. (Nasdaq: QNST), a pioneer in delivering online
marketplace solutions to match searchers with brands in digital
media. QuinStreet is committed to providing consumers and
businesses with the information and tools they need to research,
find and select the products and brands that meet their needs.
Insure.com is a member of the company's expert research and
publishing division.
For more than 20 years, Insure.com has served as a
comprehensive consumer resource for insurance information, offering
expert advice, articles, news, and tools about car, home, health,
and life insurance. Consumers have access to free car insurance
quotes and guidance on finding the right insurance policy, saving
money and solving claims problems.
Website: https://www.insure.com
Twitter: @InsureCom
Facebook: https://www.facebook.com/Insure
Media Contact
For Insure.com
Liberty Communications for QuinStreet
Rick Judge, 415-429-5652
QuinStreet@libertycomms.com
View original
content:http://www.prnewswire.com/news-releases/insurecom-survey-finds-americas-best-health-insurers-300961736.html
SOURCE Insure.com