OneSpan Sign E-Signature Earns Highest Overall Customer Satisfaction in 10 Consecutive Comparison Reports
August 01 2018 - 8:29AM
OneSpan Inc. (NASDAQ: OSPN), a global leader in software for
trusted identities, e-signatures and transactions, today announced
that peer-to-peer business solutions review site, G2 Crowd, has
awarded OneSpan Sign the top spot for overall customer satisfaction
for the tenth consecutive G2 Crowd Grid Report for E-Signature. The
report ranks the top 10 e-signature solutions with OneSpan Sign
(formerly eSignLive) leading the group, scoring above other
solutions including DocuSign and Adobe Sign. OneSpan Sign has held
its leadership position for the past five years.
Consistent with its industry-leading customer satisfaction,
OneSpan Sign is one of the fastest growing e-signature solutions
with approximately 40 percent growth year-to-date. In addition,
OneSpan’s recent acquisition of Dealflo and its API-based identity
verification platform further differentiates the company, increases
its revenue and should result in continued strong customer and user
satisfaction.
G2 Crowd is a peer-to-peer business software review platform and
its Grid report represents the independent voice of real software
users. The G2 Crowd Grid for E-Signature is based on reviews
written by nearly 4,000 business professionals currently using
e-signature solutions to digitize and automate the agreement
process. Financial services and banking made up more than 50
percent of the industries represented.
OneSpan Sign received the highest ranking from reviewers in key
categories, including:
- Ease of doing business;
- Quality of support;
- Ease of use.
“OneSpan Sign has been identified as a Leader in our Summer 2018
Enterprise E-Signature Grid Report, based on the solution’s large
market presence and users’ high levels of customer satisfaction
with the product,” said Rob Light, research principal, G2 Crowd.
“OneSpan Sign’s satisfaction ratings were highlighted by their
quality of support, ease of use, and ease of doing business with,
each scoring higher than the category average. Additionally, 99
percent of reviewers rated the product four out of five stars or
better.”
“OneSpan is committed to making all digital interactions secure,
seamless and intuitive,” said OneSpan CEO, Scott Clements. “Our
recent acquisition of Dealflo and its open platform enables the
company to distinguish itself in the growing e-signature market and
deliver broader digital transformation capabilities such as
identity verification and customer onboarding. We expect this to
positively impact revenue and sustain strong customer satisfaction
ratings.”
A copy of the report can be downloaded from the OneSpan
website.
About OneSpanOneSpan enables financial
institutions and other organizations to succeed by making bold
advances in their digital transformation. We do this by
establishing trust in people’s identities, the devices they use,
and the transactions that shape their lives. We believe that this
is the foundation of enhanced business enablement and growth. More
than 10,000 customers, including over half of the top 100 global
banks, rely on OneSpan solutions to protect their most important
relationships and business processes. From digital onboarding to
fraud mitigation to workflow management, OneSpan’s unified, open
platform reduces costs, accelerates customer acquisition, and
increases customer satisfaction. Learn more about OneSpan at
OneSpan.com and on Twitter, LinkedIn and Facebook.
Copyright© 2018 OneSpan North America Inc., all rights reserved.
OneSpan™, DIGIPASS® and CRONTO® are registered or unregistered
trademarks of OneSpan North America Inc. and/or OneSpan
International GmbH in the U.S. and other countries.
Media Contact:
Sarah Hanel Director of Global Corporate
Communications +1-312-871-1729
sarah.hanel@onespan.com
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