Excerpts of Nuance + Microsoft Company All Hands Call April 12, 2021 12:00 Noon ET
Posted to Nuances Intranet on April 13, 2021
MARK
BENJAMIN:
So, as you saw in my email, we announced this morning that we were going to join forces with Microsoft in an acquisition, and we thought
this was an opportunity, Satya and I had to really talk about this incredible opportunity for both companies. Let me take a moment just to introduce you to Satya. He really needs no introduction, but Ill do this one time, I wanted to do it. I
think probably going forward
but let me introduce Microsoft CEO, Satya Nadella.
So, Satya, very warm welcome to you and thank you for joining us.
SATYA NADELLA: Thank you so much, Mark. Its really a pleasure to be with you all, and Im so thrilled about this announcement and what
we can do together, but I first wanted to start by saying a BIG BIG THANK YOU to all of you, because I know this as being one of the most unprecedented years for us as a global society, and I know in the case of Nuance and everyone at Nuance, you
not only had to sort of be there for each other and stay safe, as you said Mark, but also be there for all the frontline workers at the time of their most acute need. So, I just want to say a thank you, and Im so excited about this
announcement and what is in store for us!
MARK BENJAMIN: Well, thats great. Well, thank you for that, and I know the entire organization
appreciates that because we were definitely all on the front lines, servicing our customers from the industries, from our financial services, to travel, and to certainly healthcare. So, thank you for that.
So, as everyone saw this morning at the announcement, and many of you know, weve been working with Microsoft for quite some time. So perhaps not a total
surprise to anyone, if not at all a surprise to everyone. And weve really enjoyed the partnership, not just for the last 18 months around DAX, of course, but really for many years before that, and weve learned so much in this time with
our friends at Microsoft, the executive team at Microsoft (Satyas direct team), myself and the senior team here at Nuance, really over this time have really gotten to know each other quite well and understand our product and portfolio quite
well. As the partnership really grew, it became more and more obvious to all of us that the opportunities for Nuance and Microsoft to come together and really accelerate our momentum, solve real industry problems, and really change the way where the
future of work in many of the industries we serve really became very exciting.
So, expanding that partnership was really I think the key tenet to what
ultimately brought us forward today. We continue to see opportunities about bringing these really, what I would say, two global leaders in our respective areas. Our deep domain expertise in our conversational AI and ambient solutions with obviously
the incredible scale and platforms that Microsoft has with their cognitive services and other attributes, that really will help us. And, in fact, youve all heard this saying, if you will, or maybe its a bit cliché, about 1 plus 1
equals 3. Well, this really feels like a 1 plus 1 could really equal 10, and I can say that now with Satya not thinking that Im trying to negotiate any longer.
So anyway, it does truly feel like an incredible match, and I know that we all use Microsofts products every day and it helps power our own innovation.
So, one other important aspect, which you heard Satya and I speak about this morning, is really the trust factor and how we face the markets and we do that in an incredibly similar way building partnerships and creating ecosystems all
built around trust and all built around our outcomes with our customers and how we measure ourselves, and certainly, the culture that Satya has at Microsoft is very similar to the culture I think were all very proud of here at Nuance.