MobileIron Research Reveals the Future of Work is Everywhere: More Than 80% of Global Workforce Does Not Want to Return to th...
October 06 2020 - 8:00AM
Business Wire
Securing mobile devices, apps, and users should
be every CIO’s top priority as employees work from anywhere in the
new Everywhere Enterprise
MobileIron, (NASDAQ: MOBL), the mobile-centric security platform
for the Everywhere Enterprise, today announced the results of a new
study, which revealed that more than 80% of global employees do not
want to return to the office full-time, despite one in three (30%)
employees claiming that being isolated from their team was the
biggest hindrance to productivity during lockdown.
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The traditional office environment has
transformed to an ‘Everywhere Enterprise,’ in which employees, IT
infrastructures and customers are everywhere – and mobile devices
provide access to everything. Organizations must urgently secure
users, devices, apps and services across the Everywhere Enterprise.
(Photo: Business Wire)
The COVID-19 pandemic has clearly changed the way people work
and accelerated the already growing remote work trend. This has
also created new security challenges for IT departments, as
employees are increasingly using their own personal devices to
access corporate data and services. Adding to the challenges posed
by the new “Everywhere Enterprise” – in which employees, IT
infrastructures, and customers are everywhere – is the fact that
employees are not prioritizing security. The study found that
one-third of workers (33%) consider IT security to be a low
priority.
The current distributed remote work environment has also
triggered a new threat landscape, with malicious actors
increasingly targeting mobile devices with phishing attacks. These
attacks range from basic to sophisticated and are likely to
succeed, with many employees unaware of how to identify and avoid a
phishing attack. The study revealed that 43% of global employees
are not sure what a phishing attack is.
“Mobile devices are everywhere and have access to practically
everything, yet most employees have inadequate mobile security
measures in place, enabling hackers to have a heyday,” said Brian
Foster, SVP Product Management, MobileIron. “Hackers know that
people are using their loosely secured mobile devices more than
ever before to access corporate data, and increasingly targeting
them with phishing attacks. Every company needs to implement a
mobile-centric security strategy that prioritizes user experience
and enables employees to maintain maximum productivity on any
device, anywhere, without compromising personal privacy.”
The study found that four distinct employee personas have
emerged in the Everywhere Enterprise as a result of lockdown, and
mobile devices play a more critical role than ever before in
ensuring productivity:
Hybrid Henry:
- Typically works in financial services, professional services or
the public sector.
- Ideally splits time equally between working at home and going
into the office for face-to-face meetings; although this employee
likes working from home, being isolated from teammates is the
biggest hindrance to productivity.
- Depends on a laptop and mobile device, along with secure access
to email, CRM applications and video collaboration tools, to stay
productive.
- Believes that IT security ensures productivity and enhances the
usability of devices. At the same time, this employee is only
somewhat aware of phishing attacks.
Mobile Molly:
- Works constantly on the go using a range of mobile devices,
such as tablets and phones, and often relies on public WiFi
networks for work.
- Relies on remote collaboration tools and cloud suites to get
work done.
- Views unreliable technology as the biggest hindrance to
productivity as this individual is always on-the-go and heavily
relies on mobile devices.
- Views IT security as a hindrance to productivity as it slows
down the ability to get tasks done; this employee also believes IT
security compromises personal privacy.
- This is the most likely persona to click on a malicious link
due to a heavy reliance on mobile devices.
Desktop Dora:
- Finds being away from teammates and working from home a
hindrance to productivity and can’t wait to get back to the
office.
- Prefers to work on a desktop computer from a fixed location
than on mobile devices.
- Relies heavily on productivity suites to communicate with
colleagues in and out of the office.
- Views IT security as a low priority and leaves it to the IT
department to deal with. This employee is also only somewhat aware
of phishing attacks.
Frontline Fred:
- Works on the frontlines in industries like healthcare,
logistics or retail.
- Works from fixed and specific locations, such as hospitals or
retail shops; This employee can’t work remotely.
- Relies on purpose-built devices and applications, such as
medical or courier devices and applications, to work; this employee
is not as dependent on personal mobile devices for productivity as
other personas.
- Realizes that IT security is essential to enabling
productivity; this employee can’t afford to have any device or
application down time, given the specialist nature of their
work.
“With more employees leveraging mobile devices to stay
productive and work from anywhere than ever before, organizations
need adopt a zero trust security approach to ensure that only
trusted devices, apps, and users can access enterprise resources,”
continued Foster. “Organizations also need to bolster their mobile
threat defenses, as cybercriminals are increasingly targeting text
and SMS messages, social media, productivity, and messaging apps
that enable link sharing with phishing attacks. To prevent
unauthorized access to corporate data, organizations need to
provide seamless anti-phishing technical controls that go beyond
corporate email, to keep users secure wherever they work, on all of
the devices they use to access those resources.”
The study polled 1,200 workers across the U.S., U.K., France,
Germany, Netherlands, Australia, and New Zealand. To download a
complimentary copy of the full persona report, please visit
here.
About MobileIron
MobileIron is redefining enterprise security with the industry’s
first mobile-centric security platform for the Everywhere
Enterprise. In the Everywhere Enterprise, corporate data flows
freely across devices and servers in the cloud, empowering workers
to be productive anywhere they need to work. To secure access and
protect data across this perimeter-less enterprise, MobileIron
leverages a zero trust approach, which assumes bad actors are
already in the network and secure access is determined by a “never
trust, always verify” model.
MobileIron’s platform combines award-winning and
industry-leading unified endpoint management (UEM) capabilities
with passwordless multi-factor authentication (Zero Sign-On) and
mobile threat defense (MTD) to validate the device, establish user
context, verify the network, and detect and remediate threats to
ensure that only authorized users, devices, apps, and services can
access business resources in a “work from everywhere” world. Over
20,000 organizations, including the world’s largest financial
institutions, intelligence agencies, and other highly regulated
companies, have chosen MobileIron to enable a seamless and secure
user experience in the Everywhere Enterprise.
View source
version on businesswire.com: https://www.businesswire.com/news/home/20201006005128/en/
Media contact: Jenny Pfleiderer press@mobileiron.com
Analyst contact: Becca Chambers bchambers@mobileiron.com
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