COLUMBIA, Md., March 20, 2012 /PRNewswire/ -- MICROS
Systems, Inc. (NASDAQ: MCRS), a leading provider of information
technology solutions for the hospitality and retail industries, is
pleased to announce that Ruby Tuesday, Inc. has implemented the
MICROS Table Management System (TMS), across 750+ locations.
A fully-integrated component of the MICROS Restaurant Enterprise
Solution (RES) point-of-sale software solution, MICROS TMS provides
visibility to all aspects of the guest dining experience allowing
Ruby Tuesday complete control from the moment the first guest
is greeted until the last diner is seated.
The MICROS TMS delivers a user-friendly way of managing
reservations, customer preferences, seating capacity, wait list
management, and special requests, all while easing tedious
restaurant management tasks, thus allowing more time to focus on
the guest. As guests arrive, the host at Ruby Tuesday is able
to immediately increase guest satisfaction by providing accurate
and consistent wait times. The MICROS TMS allows Ruby Tuesday
to increase its control of the guest experience by automatically
opening a guest check once the table is seated. An additional
feature designed to improve diner satisfaction is an alert system
that notifies managers when critical service points are not met,
such as a table that is not greeted or a food and beverage order
that is not delivered in a timely manner. With more efficient
table utilization and dining room capacity management, Ruby Tuesday
is also able to increase revenue with additional table
turns.
"Our goal is to provide the best casual dining experience
possible and adding the MICROS TMS to our technology solution set
has given us the necessary tools to improve our operations and
customer service," stated Nick
Ibrahim, SVP and CTO, Ruby Tuesday, Inc. "An essential
component that we sought was the ability to have our team members
manage the guest's dining experience. We are pleased to have
a completely-integrated solution that allows a guest check to open
automatically once a table is seated."
"The MICROS TMS is 100 percent integrated with the MICROS POS,
making it easier to use and available for rapid deployment, and
provides additional tools for operators to manage and enhance the
overall guest experience," noted Jeff
Pinc, Vice President of MICROS Major Accounts
Restaurants. "We are excited that Ruby Tuesday has
implemented the MICROS TMS, making it the largest United States-based chain to fully utilize the
solution."
About Ruby Tuesday, Inc.
Ruby Tuesday, Inc. has Company-owned and/or franchise Ruby Tuesday
brand restaurants in 45 states, the District of Columbia, 14 foreign countries,
and Guam. As of November 29,
2011, the company owned and operated 742 Ruby Tuesday
restaurants, while domestic and international franchisees
(including Hawaii and Guam) operated 43 and 44 Ruby Tuesday
restaurants, respectively. Ruby Tuesday, Inc. is traded on
the New York Stock Exchange (Symbol: RT).
About MICROS Systems, Inc.
MICROS Systems, Inc. provides enterprise applications for
the hospitality and retail industries worldwide. Over 330,000
MICROS systems are currently installed in table and quick service
restaurants, hotels, motels, casinos, leisure and entertainment,
and retail operations in more than 180 countries, and on all seven
continents. In addition, MICROS provides property management
systems, central reservation and customer information solutions
under the brand MICROS-Fidelio for more than 26,000 hotels
worldwide, as well as point-of-sale, loss prevention, and
cross-channel functionality through its MICROS-Retail division for
more than 100,000 retail stores worldwide. MICROS stock is traded
through NASDAQ under the symbol MCRS.
For more information on MICROS and its advanced information
technology solutions for the hospitality industry, please contact
Louise Casamento, Vice President of
Marketing at (443) 285-8144 or (866) 287-4736. You can also visit
the MICROS website at www.micros.com or send an email to
info@micros.com.
The MICROS logo is a registered trademark of MICROS Systems,
Inc.
All other product and brand names are the property of their
respective owners.
Contact:
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Louise
Casamento
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443-285-8144
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lcasamento@micros.com
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SOURCE MICROS Systems, Inc.