Pestana Hotels and Resorts Selects MICROS OPERA Enterprise Solution for Centralized Multi-Property Functionality
June 20 2006 - 10:26AM
PR Newswire (US)
COLUMBIA, Md., June 20 /PRNewswire-FirstCall/ -- MICROS Systems,
Inc. (NASDAQ:MCRS), a leading provider of information technology
solutions for the hospitality and retail industries, and Pestana
Hotels and Resorts, owned and operated by The Pestana Group, the
largest Portuguese tourism and leisure group, has completed
deployment of the MICROS OPERA Property Management System in
Portugal. The global project involved 23 properties in the Algarve
region, Madeira, and Lisbon, and the deployment was concluded in
May 2006. In the next phase, OPERA Customer Information System
(OCIS) will be implemented for centralized profile management,
reporting on the productivity of the three regions, and support of
the Pestana Elite Card membership program. The OPERA Enterprise
Solution, deployed as a multi-property, centralized solution, is
hosted in three data centres, one of which is located within The
Pestana Group infrastructure. This hosted solution will facilitate
business unit autonomy, to enhance its operations that currently
support individual PMS database systems in each property. The Opera
Enterprise Solution will utilize Pestana's existing MPLS VPN
communications infrastructure. "The Pestana Group carefully
evaluated its options for a centralized solution to manage its
prestigious Pestana Hotels and Resorts," stated Dr. Jose Theotonio,
Administrator of the Group based in Madeira. "The OPERA Enterprise
Solution provides the key technologies we require to continue to
provide the superior guest experience our hotels are known."
"Micros-Fidelio Portugal has been a strategic technology partner
for Pestana Hotels and Resorts in Madeira for many years," stated
Kaweh Niroomand, President of MICROS EAME. "We are especially
pleased by Pestana's decision to standardize with OPERA and expand
the relationship throughout Portugal. We look forward to the
achievement of Pestana's operational objectives with the
implementation of the OPERA Enterprise Solution." About The Pestana
Hotels & Resorts The Pestana Hotels & Resorts chain,
founded in 1972, mainly operates in the field of tourism. Besides
the Pestana Hotels & Resorts chain, the group operates charter
flights (EuroAtlantic) and runs travel agencies, golf courses and
casinos, among others. The group has invested more than R$ 250
million in seven hotels since it arrived in South America at the
end of 1999, located in strategic cities in Brazil and Argentina --
Rio de Janeiro, Angra dos Reis, Sao Paulo, Curitiba, Salvador and
Natal, as well as Buenos Aires. In 2005, the chain completed five
years of activities in Brazil. With the opening of its new Smart
Residence by Pestana Hotel in Curitiba, the chain will have eight
hotels and more than 1,550 guest rooms, with nearly 30,000 guests
per month. Currently, the group is the leader of the tourism sector
in Portugal, with 75 units and over 7,000 guest rooms, located in
Portugal, Brazil, Argentina, Equador, Mozambique, South Africa, Sao
Tome E Principe and Cape Verde. This also includes Pestana
Management of the prestigious Pousadas of Portugal. New projects
are being studied for expansion in Brazil, neighboring countries in
South America and Europe and new openings have already been
announced for Caracas, Venezuela and London, UK. All of these have
an affinity with Portugal or a strong connection for the hotels.
About MICROS Systems, Inc. MICROS Systems, Inc. provides enterprise
applications for the hospitality and retail industries worldwide.
Over 220,000 MICROS systems are currently installed in table and
quick service restaurants, hotels, motels, casinos, leisure and
entertainment, and retail operations in more than 130 countries,
and on all seven continents. In addition, MICROS provides property
management systems, central reservation and customer information
solutions under the brand MICROS-Fidelio for more than 20,000
hotels worldwide, as well as point- of-sale and loss prevention
products through its subsidiary Datavantage for more than 50,000
specialty retail stores worldwide. MICROS stock is traded through
NASDAQ under the symbol MCRS. For more information on MICROS and
its advanced information technology solutions for the hospitality
industry, please contact Louise Casamento, Vice President of
Marketing at (443) 285-8144 or (800) 638-0985. You can also visit
the MICROS website at http://www.micros.com/ or send an email to .
The MICROS logo is a registered trademark of MICROS Systems, Inc.
All other product and brand names are the property of their
respective owners. DATASOURCE: MICROS Systems, Inc. CONTACT: Louise
Casamento, Vice President of Marketing of MICROS Systems, Inc.,
+1-443-285-8144 Web site: http://www.micros.com/
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