Interactive Intelligence Acquires Agori Communications
March 01 2011 - 8:00AM
Business Wire
Interactive Intelligence (Nasdaq: ININ), a global provider of
unified IP business communications solutions, has acquired Agori
Communications, GmbH, a Frankfurt, Germany-based reseller of the
Interactive Intelligence multichannel contact center solutions.
Per the terms of the acquisition, which was effective Feb. 28,
Interactive Intelligence has purchased 100 percent of Agori’s
privately held stock in an all-cash transaction. For the year ended
Dec. 13, 2010, Agori recorded revenues of $4.5 million before
deductions for amounts paid to Interactive Intelligence for
licenses and support.
Agori had been an Interactive Intelligence value-added reseller
since 2002, providing sales, support, and implementation of the
vendor’s products throughout Germany, Austria and Switzerland.
The acquisition will result in an Interactive Intelligence team
in Germany of more than 20 employees. The headquarters for the
combined operation will be located in a suburb of Frankfurt.
“Germany is the fourth largest economy in the world and was the
leading revenue producer for us in EMEA in 2010,” said Interactive
Intelligence founder and CEO, Dr. Donald E. Brown. “Agori has built
an impressive customer base that includes brand-name companies such
as Bosch Communication Center, Swiss Post Solutions, avocis
(formerly known as The Bee Company), acoreus Collection Services,
and Combitel.”
“Our acquisition of Agori will add to our employee base an
experienced group of professionals who have a proven track record
providing superior customer service to large companies. This
acquisition is part of our strategy to accelerate business in key
international markets. Our recently opened cloud-based
communications data center in Frankfurt will add even greater
momentum to our growing business in Germany,” Brown concluded.
Interactive Intelligence will continue to market its solutions
in Germany through both its territory sales managers and through
its existing channel of resellers.
About Agori CommunicationsFounded in 2002 by contact
center veterans Dr. Robert Klimke and Kai Dylawerski, Agori
Communications GmbH has operated as an exclusive Interactive
Intelligence VAR since its inception. The company specializes in
sales, implementation and support of contact center and customer
relationship management solutions. It serves customers throughout
Germany, Austria and Switzerland. Agori can be reached at +49 (0)
6101/5565-500, or info@agori.net, or on the Net at
http://www.agori.net.
About Interactive IntelligenceInteractive Intelligence
Inc. (Nasdaq: ININ) is a global provider of unified business
communications solutions for contact center automation, enterprise
IP telephony, and business process automation. The company’s
solutions, which can be deployed via an on-premise or hosted model,
include vertical-specific applications for insurance and
collections. Interactive Intelligence was founded in 1994 and has
more than 4,000 customers worldwide. The company is among Software
Magazine’s 2010 Top 500 Global Software and Services Suppliers, and
Forbes Magazine’s 2010 Best Small Companies in America. Interactive
Intelligence is also positioned in the leaders’ quadrant of the
Gartner Magic Quadrant for Contact Center Infrastructure, Worldwide
report (Feb. 22, 2010). The company employs more than 800 people
and is headquartered in Indianapolis, Indiana. It has 19 offices
throughout North America, Latin America, Europe, Middle East,
Africa and Asia Pacific. Interactive Intelligence can be reached at
+1 317.872.3000 or info@inin.com; on the Net: www.inin.com.
This release may contain certain forward-looking statements that
involve a number of risks and uncertainties. Factors that could
cause actual results to differ materially are described in the
company’s SEC filings.
Interactive Intelligence Inc. is the owner of the marks
INTERACTIVE INTELLIGENCE, its associated LOGO and numerous other
marks. All other trademarks mentioned in this document are the
property of their respective owners.
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