Interactive Intelligence Launches Unified IP Business Communications Technology Blog
March 04 2009 - 9:00AM
Business Wire
Interactive Intelligence (Nasdaq: ININ) has launched an
�Insights into Unified IP Business Communications� blog. The blog,
written by a group of Interactive Intelligence technology and
market specialists, includes categories for �Best Practices,�
�Contact Center,� �Enterprise IP Telephony,� �Enterprise
Messaging,� �Market Trends and News,� and �Tech-speak.�
Blog entries are educational in nature and designed for contact
center managers, IT directors, CIO�s, and other professionals
involved in communications technology, including industry analysts,
consultants, journalists, and other bloggers.
�Our blog goal is simple: to provide useful business
communications technology information and insight readers will find
valuable,� said Interactive Intelligence senior vice president of
worldwide marketing, Joe Staples. �Our business communications
bloggers will cover industry issues and trends, and share what
they�ve learned about best practices based on their collective
involvement in thousands of customer deployments worldwide. And our
tech-speak posts will do just that: led by bloggers who actually
develop software, they will help demystify the technologies
customers most commonly struggle with.�
With an average 16 years of communications technology experience
each, the collective Interactive Intelligence �Blog Crew� provides
expertise about a multitude of topics, such as session initiation
protocol (SIP), outbound dialing, multichannel quality monitoring,
softphones, unified messaging, presence management, and more. The
Blog Crew can also field questions about the application and use of
these business communications technologies, with many members able
to draw on previous experience working as contact center
supervisors, IT managers, and consultants.
�Bottom line is we hope our experience working every day
developing and deploying communications technology will provide
unique value to readers and encourage the kind of two-way dialogue
that, in turn, provides unique value to us,� Staples said.
To learn more about the Interactive Intelligence Blog Crew,
visit http://www.inin.com/Blog/Overview.aspx.
To read and subscribe to the Interactive Intelligence �Insights
into Unified IP Business Communications� blog, visit
http://www.inin.com/Blog/Default.aspx.
About Interactive Intelligence
Interactive Intelligence Inc. (Nasdaq: ININ) is a global
provider of unified business communications solutions for contact
center automation, enterprise IP telephony, and enterprise
messaging. The company was founded in 1994 and has more than 3,000
customers worldwide. Interactive Intelligence is among Software
Magazine�s top 500 global software and services suppliers, is
ranked among Network World�s top 200 North American networking
vendors, is a BusinessWeek �hot growth 50� company, and is among
FORTUNE Small Business magazine�s top 100 fastest growing
companies. The company is also positioned in the leaders� quadrant
of the Gartner 2008 Contact Center Infrastructure, Worldwide Magic
Quadrant report. Interactive Intelligence employs approximately 600
people and is headquartered in Indianapolis, Indiana. It has six
global corporate offices with additional sales offices throughout
North America, Europe, Middle East, Africa and Asia Pacific.
Interactive Intelligence can be reached at +1 317.872.3000 or
info@inin.com; on the Net: http://www.inin.com.
This release may contain certain forward-looking statements that
involve a number of risks and uncertainties. Factors that could
cause actual results to differ materially are described in the
company's SEC filings.
Interactive Intelligence Inc. is the owner of the marks
INTERACTIVE INTELLIGENCE, its associated LOGO and numerous other
marks. All other trademarks mentioned in this document are the
property of their respective owners.
Release Summary:
Interactive Intelligence launches business communications blog
to provide insight into the contact center, enterprise IP
telephony, and enterprise messaging markets
Keyword Tags:
business communications, communications technology, contact
center
ININ-G
Interactive Intelligence Grp., Inc. (NASDAQ:ININ)
Historical Stock Chart
From May 2024 to Jun 2024
Interactive Intelligence Grp., Inc. (NASDAQ:ININ)
Historical Stock Chart
From Jun 2023 to Jun 2024