CSG (NASDAQ: CSGS) today proudly declares its commitment to leading the charge toward a sustainable future by achieving carbon neutrality in Scope 1 & 2 emissions by 2035. This target signifies a pivotal step in the company’s unwavering dedication to environmental stewardship and corporate responsibility.

“We firmly believe that businesses bear a profound responsibility to address climate change, which is why CSG pledges to attain carbon neutrality in Scope 1 & 2 emissions by 2035,” said Cindy Parsons, Head of Sustainability & ESG Reporting at CSG. “Our carbon neutrality commitment demonstrates our dedication to sustainability and curbing greenhouse gas emissions that originate directly from our operations and energy consumption. Through innovation, collaboration and bold initiatives, we can drive meaningful change and pave the way for a more sustainable future.”

Scope 1 emissions encompass direct greenhouse gas emissions from sources owned or controlled by CSG, such as emissions from facilities. Scope 2 emissions include indirect emissions from the consumption of purchased electricity, heat or steam.

This pledge forms a critical part of CSG’s comprehensive sustainability strategy, which includes investments in renewable energy, energy efficiency enhancements and the adoption of innovative technologies aimed at reducing our carbon footprint across our operations.

CSG is committed to engaging with stakeholders, customers, industry partners and experts to implement robust initiatives that foster sustainability and environmental resilience. This commitment further amplifies our ongoing dedication to social and environmental responsibility, underscoring our pledge to inspire positive change within our industry and beyond.

Throughout this transformative journey, CSG will remain steadfast in our commitment to transparency, accountability and progress tracking, ensuring that our actions align with our aspirations.

CSG recently obtained a Prime rating from ISS and AA rating from MSCI. Learn more about CSG’s impact and purpose-led initiatives here: CSG Global Impact Report.

About CSG

CSG empowers companies to build unforgettable experiences, making it easier for people and businesses to connect with, use and pay for the services they value most. Our customer experience, billing and payments solutions help companies of any size make money and make a difference. With our SaaS solutions, company leaders can take control of their future and tap into guidance along the way from our fiercely committed and forward-thinking CSGers around the world.

Visit csgi.com to learn more.

Tammy Hovey Public Relations +1 (917) 520-2751 tammy.hovey@csgi.com

John Rea Investor Relations +1 (210) 687-4409 john.rea@csgi.com

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