Comcast Launches Simple and Affordable Home Security Offering to Prevent Package Theft
November 09 2020 - 2:00PM
Business Wire
More Consumers Expect to Have Holiday Gifts
Delivered This Year During the COVID-19 Pandemic
New Self Protection Service Gives Customers a
Way to Protect Themselves With 24/7 Video Recording Cameras For
$10/Month
Comcast today announced a new Xfinity Home offering called Self
Protection designed for consumers who want features like
high-quality security cameras with continuous video recording, but
who may not need a professionally installed and monitored
whole-home security system. Self Protection is available to all
Xfinity Internet customers with an xFi Gateway and is powered by
xFi and Xfinity Home cameras, along with 24/7 continuous video
recording for seven days for $10/month and no term contract
required.
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the full release here:
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Xfinity’s new Self Protection service
gives customers a way to protect themselves with 24/7 video
recording cameras for $10/month. (Photo: Business Wire)
“A growing number of consumers are seeking easy to install home
monitoring solutions to keep an eye on their packages, pets, loved
ones, or simply the front door,” said Kelly Barlow, Senior Vice
President, Connectivity and Home, Comcast. “Our new Self Protection
service is built for these customers who want peace of mind knowing
they can keep an eye on the things that are important to them with
a service that is built using an award-winning product like Xfinity
Home. Just like we did with Xfinity Flex, we want to provide our
customers with our leading products in a way that they want to
consume them – over the Internet and at an affordable price.”
According to Deliotte, 73 percent of shoppers plan to have items
delivered this holiday season, opening up new opportunities for
porch pirates to snag a package from the front stoop. Self
Protection provides consumers with a new, simple solution for
package theft, as they can keep an eye on the front door 24/7 for
the safety of their packages, and more. It includes seven days of
uninterrupted video — not just clips like most comparable services
in the market – with key moments highlighted in the app or on the
TV screen. Additionally, the service sends alerts to your mobile
phone when cameras detect people or activity. Since it records
continuously, customers also have the ability to easily search
footage by people or vehicle activity to ensure they never miss
those critical moments.
Beyond the unique continuous recording, what sets the service
apart is how seamlessly it integrates into the entire Xfinity
ecosystem:
- Automatically connects to your WiFi – taking a page from
the effortless onboarding experience of activating xFi Pods,
Xfinity cameras will auto-connect to the customer’s WiFi network
and integrate into the Xfinity app for one convenient place to
manage your Internet connection and home security cameras. Built
for connectivity, even if you change your WiFi password, the
cameras automatically reconnect.
- Physical and Digital Security Combined – by
onboarding Self Protection cameras into xFi they are protected by
xFi Advanced Security, as Comcast is the only provider to include
this cybersecurity protection service that safeguards all of the
connected devices in the home free to all xFi Gateway
customers.
- Remote Control – With the Xfinity app, using xFi
customers can pause the Internet connection to their home security
cameras and stop a recording from anywhere. Self Protection is also
integrated into Xfinity X1 and Flex, so customers can control their
cameras with their Xfinity Voice Remote.
- Watch on the Big Screen – With Self Protection,
customers can keep on eye on the front door, their pet, backyard,
or loved ones using the Xfinity Voice Remote by pulling up live
feeds or video clips on the biggest screen in their homes – the
television.
- Xfinity Home Cameras – Xfinity’s home security camera is
one of the few cameras in market built for both indoor and outdoor
use for maximum flexibility that also has HD quality and
nightvision. Customers can onboard up to four Xfinity Home cameras
and they can be purchased outright for $120 each or via a payment
plan at $5/month for 24 months per camera.
Self Protection customers can easily upgrade anytime to Xfinity
Home’s professionally monitoring home security service, which was
named CNET’s best professionally installed home security product
two years in a row. A technician will professionally install the
full-featured service using the same cameras. Customers interested
in purchasing Self Protection can visit
www.xfinity.com/learn/internet-service/self-protection for more
information.
ABOUT COMCAST CORPORATION
Comcast Corporation (Nasdaq: CMCSA) is a global media and
technology company with three primary businesses: Comcast Cable,
NBCUniversal, and Sky. Comcast Cable is one of the United States’
largest high-speed internet, video, and phone providers to
residential customers under the Xfinity brand, and also provides
these services to businesses. It also provides wireless and
security and automation services to residential customers under the
Xfinity brand. NBCUniversal is global and operates news,
entertainment and sports cable networks, the NBC and Telemundo
broadcast networks, television production operations, television
station groups, Universal Pictures, and Universal Parks and
Resorts. Sky is one of Europe's leading media and entertainment
companies, connecting customers to a broad range of video content
through its pay television services. It also provides
communications services, including residential high-speed internet,
phone, and wireless services. Sky operates the Sky News broadcast
network and sports and entertainment networks, produces original
content, and has exclusive content rights. Visit
www.comcastcorporation.com for more information.
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version on businesswire.com: https://www.businesswire.com/news/home/20201109005961/en/
Joel Shadle joel_shadle@comcast.com 215-286-4675
Rachel Zabinski Rachel_zabinski@comcast.com 215-286-1516
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