Vietnamese EV Innovator VinFast Selects Cerence to Power Intelligent Voice Assistant Across its Global Lineup
September 28 2021 - 8:00AM
Cerence Inc. (NASDAQ: CRNC), AI for a world in motion, today
announced that VinFast, Vietnam’s first domestic car company and a
leader in electric vehicle innovation worldwide, has selected
Cerence to power conversational AI across its lineup of smart EVs
as it expands globally. VinFast is a member of Vingroup, the
largest private corporation in Vietnam.
Leveraging embedded and cloud-based technologies from Cerence,
VinFast’s AI-powered voice assistant, summoned with a simple “Hey
VinFast,” is an intelligent, trusted companion deeply integrated
with the car. Cerence provides VinFast drivers with conversational
AI-enabled access to everything from navigation and traffic to
phone calling and messaging to media, weather, news, tourist
attractions, etc. Drivers can even control key vehicle functions
like climate control and advanced driver-assistance systems (ADAS)
with their voice and access important car status information like
tire pressure or warning lights.
“We decided to partner with Cerence – an industry leader in
conversational AI and automotive voice assistants – with the aim of
creating an intelligent, AI-powered human-machine interface for
each and every VinFast car, providing an innovative user
experience,” said Pham Thuy Linh, Deputy CEO of VinFast. “We want
to offer not only the best intelligent mobility experience but also
a helpful and friendly ‘companion’ for drivers.”
Cerence’s voice assistant technologies and platforms combined
with VinFast’s AI database enable a variety of highly interactive
features in customers’ native languages. VinFast has selected
several of Cerence’s core technologies – automatic speech
recognition, natural language understanding, text-to-speech,
natural language generation, and speech signal enhancement – to
create a human-like virtual assistant experience capable of two-way
communication in six global languages, including English, German,
French (for France and Canada), Spanish, and Dutch. VinFast’s AI
assistant can understand commands and questions in drivers’ natural
language – for example, drivers can say “I’m cold” to raise the
temperature – as well as respond in kind, creating an enjoyable and
collaborative experience. Users can even interrupt the assistant to
progress the conversation forward and send new commands, rather
than waiting for the assistant to pause.
“VinFast is a fast-moving leader that is transforming the global
EV space with its innovative thinking,” said Sanjay Dhawan, CEO,
Cerence. “We’re proud to support VinFast to bring critical
conversational AI capabilities to their cars as they expand
globally, creating a unique in-car experience that’s an integral
piece of what it means to drive a VinFast.”
For more information about VinFast, visit www.vinfastauto.com.
To learn more about Cerence, visit www.cerence.com, and follow the
company on LinkedIn and Twitter.
About Cerence Inc.Cerence (NASDAQ: CRNC) is the
global industry leader in creating unique, moving experiences for
the mobility world. As an innovation partner to the world’s leading
automakers and mobility OEMs, it is helping advance the future of
connected mobility through intuitive, powerful interaction between
humans and their cars, two-wheelers, and even elevators, connecting
consumers’ digital lives to their daily journeys no matter where
they are. Cerence’s track record is built on more than 20 years of
knowledge and nearly 400 million cars shipped with Cerence
technology. Whether it’s connected cars, autonomous driving,
e-vehicles, or buildings, Cerence is mapping the road ahead. For
more information, visit www.cerence.com.
About Vingroup and VinFast As the largest
private conglomerate in Vietnam, Vingroup is currently doing
business in three core sectors namely technology, industry and
services. In all sectors it has participated in, Vingroup is always
a pioneer that leads market trends and creates world-class products
and services of Vietnam. Find out more at:
https://www.vingroup.net/en.
VinFast - a member of Vingroup - is Vietnam’s leading
manufacturer of premium automobiles and the first Vietnamese
automotive brand to launch in global markets. Established in 2017,
VinFast’s state-of-the-art, 90% automated manufacturing complex in
northern Vietnam is one of the largest in Southeast Asia. Designed
to be one of the world’s leading smart electric mobility companies,
VinFast currently produces several models of electric scooters and
buses in Vietnam, and will launch three new electric SUVs - VF e34,
VF e35 and VF e36 respectively of C, D and E classes - in Vietnam,
North America and Europe in 2021 and 2022.
Contact InformationKate HickmanCerence Inc.Tel:
339-215-4583Email: kate.hickman@cerence.com
Nguyen Huu TrongVingroup’s Global CommunicationsEmail:
v.trongnh4@vingroup.net
Mai Hai NamVingroup’s Global CommunicationsEmail:
v.nammh@vingroup.net
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