Choctaw Casinos & Resorts Selects Agilysys Property Management System (PMS) Suite of Products
October 15 2019 - 7:30AM
Business Wire
Industry-Leading LMS® SaaS, rGuest® Book and
rGuest Express Mobile Solutions to Deliver Integrated Guest
Experience
Agilysys, Inc. (Nasdaq: AGYS), a leading global provider of
next-generation hospitality software solutions and services, today
announced that Choctaw Casinos & Resorts has selected its
Agilysys suite of Property Management System (PMS) products -
including LMS, rGuest Book and rGuest Express Mobile to improve
operational efficiencies, reduce costs and enhance the guest
experience.
Choctaw Casinos & Resorts has a well-earned reputation for
its top-rated casinos and its AAA Four-Diamond hotel in Durant,
Okla., which makes it a requirement to implement a comprehensive
property management system with robust industry functionality to
ensure the best guest experience throughout the property. From the
initial booking experience to check-in and check-out and throughout
their stay, Choctaw will offer guests easy to use, efficient
self-service options.
Delivering superior guest service with a proven solution was
important for Choctaw. As part of their due diligence they
conducted an extensive and comprehensive evaluation of property
management (PMS) solutions from multiple competing vendors, leading
to a clear selection of Agilysys’ LMS as the best choice due to its
depth and breadth of functionality as well as its robust Casino
Management Systems (CMS) integrations.
“Agilysys’ solutions came highly recommended, and we expect to
begin realizing the benefits of our choice from day one,” said Mark
Dunn, senior director of hotel operations at Choctaw Casinos &
Resorts. “With Agilysys, we know we are getting best-in-class
full-featured products backed up by a great team of experts. With a
focus solely on hospitality solutions, the Agilysys people know our
industry and our challenges, and will bring experience with best
practices to the table.”
LMS SaaS will provide Choctaw a comprehensive property
management system that includes IT infrastructure and support,
freeing Choctaw to focus on its core business, guest entertainment.
Seamless integration with Choctaw’s existing Agilysys InfoGenesis
POS, and the addition of the commission-free rGuest Book booking
engine and rGuest Express Mobile for mobile check-in and check-out,
ensures that the entire guest experience is seamlessly integrated
with onsite engagement.
“We are committed to serving our customers just as our customers
are committed to serving their guests,” said President & CEO at
Agilysys, Ramesh Srinivasan. “For that reason, we do our best to
ensure a successful implementation designed to meet and exceed
business objectives. Choctaw is set up for success and can rest
assured Agilysys is there to help strengthen their operations for
years to come.”
The 200,000 member Choctaw Nation of Oklahoma is the third
largest federally recognized Indian tribe in the U.S. and the
operator of 22 gaming locations, 10,000 slot machines, 35 food and
beverage venues and nearly 1,000 hotel rooms.
About Agilysys
Agilysys has been a leader in hospitality software for more than
40 years, delivering innovative guest-centric technology solutions
for gaming, hotels, resorts and cruise, corporate foodservice
management, restaurants, universities, stadia and healthcare.
Agilysys offers the most comprehensive software solutions in the
industry, including point-of-sale (POS), property management (PMS),
inventory and procurement, payments, and related applications, to
manage the entire guest journey. Agilysys is known for its
leadership in hospitality, its broad product offerings and its
customer-centric service. Some of the largest hospitality companies
around the world use Agilysys solutions to help improve guest
loyalty, drive revenue growth and increase operational
efficiencies. Agilysys operates across North America, Europe,
Asia-Pacific, and India with headquarters located in Alpharetta,
GA. For more information visit Agilysys.com.
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version on businesswire.com: https://www.businesswire.com/news/home/20191015005207/en/
Media Robert Shecterle,
Agilysys, Inc., 770-810-6046, Robert.Shecterle@agilysys.com
Investors Dave Wood, Agilysys,
Inc., 770-810-7920, dave.wood@agilysys.com
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