ACI Worldwide Brings Text-to-Pay to Billers by Joining Forces with Solutions by Text
March 18 2019 - 8:00AM
Business Wire
Businesses simplify payments by providing
customers the ability to review and pay bills with just a few
clicks on their smartphone
ACI Worldwide (NASDAQ: ACIW), a leading global provider of
real-time electronic payment and banking solutions,
today announced an alliance with Dallas-based Solutions by Text to
provide organizations the ability to receive payments via SMS.
Integrating Solutions by Text’s software with ACI’s UP Bill
Payments will provide customers with simple pay-by-text options,
increasing on-time payments and reducing collection costs.
Organizations that are currently utilizing ACI’s current version of
UP Bill Payments will benefit from this integration.
As the digital texting needs of consumers continues to grow,
organizations must be willing to meet them where they are – on
their smartphone. By integrating ACI’s UP Bill Payments solution
with the Pay-by-Text software from Solutions by Text, organizations
in the consumer finance, healthcare, higher education, government
and insurance industries can provide their customers with a
personalized and convenient payment experience all while being
fully compliant with industry regulation. With text payment
reminders and the ease of completing a transaction in just a few
clicks, consumers will benefit from an overall positive payment
experience.
“Text messages have up to a 98 percent open rate and text
billing reminders have an overwhelmingly positive customer
response, which can’t be said about paper billing statements,” said
Danny Cantrell, founder and CEO, Solutions by Text. “As smartphone
use continues to advance, offering customers the option to
pay-by-text is quickly becoming a necessity as it improves the
payment experience through payment reminders and mobile-enabled
payment systems. We are happy to join a market leader like ACI
Worldwide in improving the overall digital payment experience.”
“The vast majority of Americans (95%) own a cell phone of some
kind, according to Pew Research data. As consumers continue to rely
more heavily on smartphones for just about everything, it is
quickly becoming the device of choice for digital payments,” said
Andrew Sajeski, business leader, biller solutions, ACI Worldwide.
“To increase consumers’ ability to pay their bills on time in a
more convenient way, we are integrating our solution with Solutions
by Text to provide a pay-by-text option to consumers, which will
drive on-time payments and improve collections.”
More than 3,600 organizations trust ACI Worldwide for improving
consumer satisfaction with easy billing and payment options. On
average, organizations report a 25 percent increase in consumer
satisfaction after partnering with ACI Worldwide’s UP Bill Payment
solution, according to independent third-party research.
In related news, ACI recently announced its intent to acquire
Western Union’s U.S. domestic bill pay business – Speedpay.
About ACI Worldwide
ACI Worldwide, the Universal Payments (UP) company,
powers electronic payments for more than 5,100
organizations around the world. More than 1,000 of the largest
financial institutions and intermediaries, as well as thousands
of global merchants, rely on ACI to execute $14 trillion
each day in payments and securities. In addition, myriad
organizations utilize our electronic bill presentment and
payment services. Through our comprehensive suite of software
solutions delivered on customers’ premises or through ACI’s private
cloud, we provide real-time, immediate
payments capabilities and enable the industry’s most
complete omni-channel payments experience. To learn more
about ACI, please visit www.aciworldwide.com. You can also
find us on Twitter @ACI_Worldwide.
About Solutions by Text
Solutions by Text (SBT) is a division of Marketing Response
Solutions, LLC, a privately-held corporation whose primary focus is
delivering critical information in an SMS format Worldwide. SBT has
developed a proprietary software designed to adhere to regulations
within the mobile phone industry. Solutions by Text strives to:
develop a scalable solution with flexibility to meet industry
changes and demand, maintain a functional user interface with
various user access options, build products delivering a clear
consistent value, and construct a suite of services matching the
demands of the consumer. For over 25 years, SBT has partnered with
a variety of organizations in multiple industries to
design/implement a diverse SMS solution. SBT customizes a suite of
services to meet Client requirements and maintain ease of use. For
more information, visit www.solutionsbytext.com.
© Copyright ACI Worldwide, Inc. 2019
ACI, ACI Worldwide, the ACI logo, ACI Universal Payments, UP,
the UP logo and all ACI product/solution names are trademarks or
registered trademarks of ACI Worldwide, Inc., or one of its
subsidiaries, in the United States, other countries or both. Other
parties' trademarks referenced are the property of their respective
owners.
Product roadmaps are for informational purposes only and may not
be incorporated into a contract or agreement. The development
release and timing of future product releases remains at ACI’s sole
discretion. ACI is providing the following information in
accordance with ACI's standard product communication policies. Any
resulting features, functionality, and enhancements or timing of
release of such features, functionality, and enhancements are at
the sole discretion of ACI and may be modified without notice. All
product roadmap or other similar information does not represent a
commitment to deliver any material, code, or functionality, and
should not be relied upon in making a purchasing decision.
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version on businesswire.com: https://www.businesswire.com/news/home/20190318005381/en/
Dan RingE-mail: dan.ring@aciworldwide.comPhone: 781-370-3600
Nidhi AlbertiEmail: nidhi.alberti@aciworldwide.comPhone:
781-370-3600
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