Overdraft Fees Fell in the Covid-19 Economy
May 30 2021 - 5:55AM
Dow Jones News
By Allison Prang
Legislators slammed banks last week for the money they made from
overdraft fees. It turns out, though, that overdraft revenue fell
in 2020 for the first time in six years.
The reasons? With nowhere to go when Covid-19 hit, many people
curbed their spending. Stimulus money helped them pad their bank
accounts. And banks were also more lenient about waiving the
fees.
Financial firms brought in an estimated $31.3 billion in
consumer overdraft revenue in 2020, according to financial-data
firm Moebs Services Inc., down nearly 10% from the year before. The
number of overdraft transactions in 2020 fell to less than 1
billion after topping that mark for about two decades, Moebs found,
and the median fee last year was $30.
The decline in overall fees is another example of how Covid-19
changed consumer finance in surprising ways. At the start of the
pandemic, U.S. lenders feared a huge surge in delinquencies. But
then the government stepped in with expanded unemployment benefits
and stimulus checks, and many people were able to save money and
pay off debt. Many banks also waived some overdraft fees,
especially early in the pandemic.
Fees of all types are important to banks' revenue, especially in
a year when low interest rates crimped lending profitability and
loan demand was low. More people could start racking up overdraft
fees when government stimulus measures end.
Executives at big regional banks talked on recent earnings calls
about the drop in service charges, which include overdraft fees, on
deposit accounts. At U.S. Bancorp, for example, first-quarter
charges fell 23% from the year before. At KeyCorp, they fell 13%.
Banking executives said customers had been spending less, had
higher deposit balances and benefited from government stimulus.
Before the pandemic, Chris Tiefel of Toledo, Ohio, was
overdrawing his checking account at Huntington Bancshares Inc. at
least once a month. When the pandemic hit, though, he saved money
by spending less on eating out. He hasn't had an overdraft fee
since before the pandemic -- and he has enjoyed another benefit,
too. "I've lost 20-some-odd pounds and still losing," said Mr.
Tiefel, who is 37 years old and works in IT.
At a Senate committee hearing Wednesday with U.S. bank chief
executives, Sen. Elizabeth Warren (D., Mass.) criticized JPMorgan
Chase & Co. for collecting nearly $1.5 billion in overdraft
fees in 2020. "You and your colleagues come in today to talk about
how you stepped up and took care of customers during a pandemic,
and it's a bunch of baloney," Ms. Warren said. CEO Jamie Dimon
replied that JPMorgan waived fees upon request for customers who
were under stress because of Covid-19.
JPMorgan said it waived more than $400 million in overdraft fees
in 2020 and the first quarter of this year, a fact that Mr. Dimon
referenced at a House committee hearing the next day. The bank
brought in $1.46 billion in overdraft fees last year, down 29% from
2019, according to regulatory filings.
Some banks are introducing products and features that are more
lenient on overdrafts. PNC Financial Services Group Inc. said in
April that it is launching "Low Cash Mode," which will give
virtual-wallet customers at least a day to take care of any
overdrafts before they are charged a fee. PNC said it tested the
program with almost 20,000 customers and that the group saw a more
than 60% decline in overdraft fees.
Fifth Third Bancorp has launched Fifth Third Momentum Banking in
some locations, which will give customers more time to make a
deposit to avoid an overdraft fee.
Aaron Klein, a senior fellow in economic studies at the
Brookings Institution, said he thinks overdraft revenue will
increase once again as stimulus checks run out and banks are less
willing to waive the fees. But he said he was "hopeful that some
banks are moving away from the product and structuring accounts to
treat their consumers more fairly."
Write to Allison Prang at allison.prang@wsj.com
(END) Dow Jones Newswires
May 30, 2021 05:44 ET (09:44 GMT)
Copyright (c) 2021 Dow Jones & Company, Inc.
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