Zuora Enables Mobility-as-a-Service Provider Radiuz to Expand into B2C Market with Agile Billing Platform
January 22 2020 - 8:00AM
Business Wire
Zuora, Inc., (NYSE:ZUO) the leading cloud-based subscription
management platform provider, announced today that Radiuz, a global
Mobility-as-a-Service (MaaS) platform and subsidiary of
100+-year-old European mobility leader AutoBinck Group, replaced
its homegrown billing system with Zuora® Billing to enable its
expansion into the business-to-consumer (B2C) space with on-demand
mobility access for individual consumers.
MaaS is an emerging service industry that is disrupting existing
transportation sectors, evolving the way consumers get from point A
to point B. From autonomous vehicles to subscription car services
to bikesharing, the global mobility ecosystem is forecast to grow
to more than US$1 trillion by 2030, according to KPMG’s “Mobility
2030: Transforming the Mobility Landscape” report.
New MaaS business models are centered on making it easier,
faster, and cheaper for consumers to get the mobility outcomes they
want, as noted in McKinsey’s “Reimagining Mobility: A CEO’s Guide”
report. This emphasis on individual consumers led Radiuz to see the
necessity — and opportunity — of expanding its business-to-business
(B2B) services to sell directly to consumers. But B2C involved
greater complexity and risk.
“As a B2B company, we had a homegrown billing platform — but we
outgrew it: it couldn’t scale to help us quickly launch our B2C
offering which required high volumes of usage-based billing,
individual billing, and complex discounts,” said Radiuz CEO
Victor van den Berg. “Zuora helps us consolidate all our
different providers and plans into one system to create a seamless
experience for our customers and enabled us to launch our B2C
offering in under 4 months. In our business, billing has to just
work, otherwise it’s a disqualifier. Zuora works.”
Using its homegrown billing system, Radiuz estimated that it
would have taken their IT team more than one year to launch its B2C
offering. With Zuora, however, the company successfully launched in
under 4 months. Zuora Billing enables Radiuz to centralize its
customer data in one system, giving the company the ability to see
which customers are spending time where and when on the 25
different mobility suppliers on their platform, from public
transport to Uber to related mobility services like parking. And
since it takes less than an hour to roll out a new pricing plan,
Radiuz is able to run experiments in real time in order to optimize
their pricing and packaging strategies. With Zuora Billing managing
all the billing and masking the complexity of their business to
their front-end users, Radiuz can focus on what’s core to their
business - onboarding new partners and customers.
Radiuz is currently on its way to reach 200,000 live customers
and is in the process of migrating all new plans and customers onto
Zuora, with plans to sunset the billing piece of their homegrown
platform. Says van den Berg, “In short, Zuora facilitates the pace
of our growth and enables us to be in business.”
Read more about Radiuz in the company case study here.
About Zuora, Inc.
Zuora provides the leading cloud-based subscription management
platform that functions as a system of record for subscription
businesses across all industries. Powering the Subscription
Economy®, the Zuora platform was architected specifically for
dynamic, recurring subscription business models and acts as an
intelligent subscription management hub that automates and
orchestrates the entire subscription order-to-cash process,
including billing and revenue recognition. Zuora serves more than
1,000 companies around the world, including Box, Rogers, Schneider
Electric, Xplornet and Zendesk. Headquartered in the Silicon
Valley, Zuora also operates offices around the world in the U.S.,
EMEA and APAC. To learn more about the Zuora platform, please visit
www.zuora.com.
© 2020 Zuora, Inc. All Rights Reserved. Zuora, Subscribed,
Subscription Economy, Powering the Subscription Economy, and
Subscription Economy Index are trademarks or registered trademarks
of Zuora, Inc. Third party trademarks mentioned above are owned by
their respective companies. Nothing in this press release should be
construed to the contrary, or as an approval, endorsement or
sponsorship by any third parties of Zuora, Inc. or any aspect of
this press release.
SOURCE: Zuora Financial
Forward-Looking Statements
This press release contains forward-looking statements that
involve a number of risks, uncertainties and assumptions, including
but not limited to statements regarding the expected growth and
trends in the mobility sectors, consumer buying trend expectations,
the expected growth and trends in the market for subscription
businesses, and the expected benefits of any such trends. Any
statements that are not statements of historical fact may be deemed
to be forward-looking statements, and actual results could differ
materially from those stated or implied in forward-looking
statements. This press release also includes market data and
certain other statistical information and estimates from industry
analysts and/or market research firms. Zuora believes these third
party reports to be reputable, but has not independently verified
the underlying data sources, methodologies or assumptions.
Information that is based on estimates, forecasts, projections,
market research or similar methodologies is inherently subject to
uncertainties and actual events or circumstances may differ
materially from events and circumstances reflected in this
information.
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version on businesswire.com: https://www.businesswire.com/news/home/20200122005187/en/
Jayne Gonzalez press@zuora.com 408-348-1087
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