Comcast Increases Internet Speeds for Some Video Customers in Houston
April 25 2018 - 5:41PM
Business Wire
Comcast today announced it is increasing the speeds of its
Xfinity Internet service packages for millions of video and
internet customers, including those Houston.
Speed increases will vary based on the Xfinity Internet
customers’ current speed subscriptions. Those receiving the speed
boost will benefit from an increase of 30 to 40 percent in their
download speeds. Existing Xfinity Internet and X1 video customers
subscribing to certain packages can expect to experience enhanced
speeds this month.
Here are the details:
Internet Tier/Customer Package
Current Download Speed (Mbps)
New Download
Speed (Mbps) Performance Plus / Saver, Double, Triple or
Quadruple Play 60 150 Performance Pro /
Starter, Triple Play 150 250 Blast! Pro
/ Preferred and Premier, Triple Play 250
400 Blast! Pro / Preferred and Premier, Quadruple Play
250 1 Gig
“These increases demonstrate our commitment to delivering
unparalleled service to our customers, now featuring more speed
than ever before,” said Ralph Martinez, senior vice president of
Comcast’s Houston Region. “We’re very focused on providing a great
customer experience by making our technology products easy to get
and simple to use. There’s nothing simpler and easier than
fulfilling our customers’ need for speed to give them what they
want, when they want it.”
To get the increased speeds, most customers will simply need to
re-start their modems when notified by Comcast that the new speed
is available. Comcast will also notify customers who may need to
upgrade their modems to receive the increased speeds. Those who own
their own modems and need to upgrade them to receive the increased
speeds will need to purchase a new one or can lease a new modem
from Comcast.
Customers who lease modems from Comcast can upgrade their modem
for no additional charge. Upgraded modems come with the xFi
application suite, which allows for better visibility and control
of customers’ home WiFi networks.
In addition to increasing internet speeds, Comcast continues to
offer the fastest in-home WiFi gateway, and most Xfinity Internet
customers can enjoy complimentary access to more than 19 million
Xfinity WiFi hotspots nationwide by selecting "xfinitywifi" from
the list of available networks on their laptops or mobile devices
and entering their Xfinity ID or email and password. Hotspots can
be found by either downloading the Xfinity WiFi App, available for
free on iOS and Android devices, or by visiting the hotspot finder
map on www.xfinity.com/wifi.
Comcast has invested billions of dollars in its network, locally
and nationally, to meet consumer demand, and it has now increased
speeds 17 times in the last 17 years, delivering speeds in most of
the Houston Region from 15 Mbps up to 2 Gbps for residential
customers and up to 10 Gbps for business customers.
Offering the nation’s largest and most comprehensive broadband
adoption program, Comcast’s Internet Essentials provides low-cost
broadband service for $9.95 a month, digital literacy training and
discounted computers for low-income Americans.
About Comcast
Comcast Corporation (Nasdaq: CMCSA) is a global media and
technology company with two primary businesses, Comcast Cable and
NBCUniversal. Comcast Cable is one of the nation’s largest video,
high-speed internet, and phone providers to residential customers
under the XFINITY brand, and also provides these services to
businesses. It also provides wireless and security and automation
services to residential customers under the XFINITY brand.
NBCUniversal operates news, entertainment and sports cable
networks, the NBC and Telemundo broadcast networks, television
production operations, television station groups, Universal
Pictures and Universal Parks and Resorts.
Visit www.comcastcorporation.com for more
information.
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version on businesswire.com: https://www.businesswire.com/news/home/20180425006794/en/
ComcastMichael Bybee,
713-637-5121michael_bybee@cable.comcast.com
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