TD Ameritrade Completes Scottrade Account Conversion
February 28 2018 - 8:00AM
Business Wire
More than four million brokerage accounts now
have access to full TD Ameritrade solutions suite
364 branch locations nationwide open their
doors to all TD Ameritrade clients
TD Ameritrade Holding Corporation (NASDAQ: AMTD) is pleased to
report that it has successfully completed the conversion of
Scottrade brokerage accounts to TD Ameritrade.
The conversion, a major milestone in TD Ameritrade’s ongoing
integration of Scottrade, took place over the weekend – just five
months after closing the acquisition late last year. Converted
brokerage accounts now have access to TD Ameritrade’s full suite of
investing platforms, solutions, and education. And, all TD
Ameritrade clients can now take advantage of an exponentially
larger branch network, with 364 locations nationwide.
“We are very proud of the team we have at TD Ameritrade,” said
Tim Hockey, president and chief executive officer of TD Ameritrade.
“A committed group of people representing both companies has been
working together for the last year to plan for this event. Hundreds
of employees have worked nights, weekends, and through holidays to
prepare our systems, transfer data and client information, address
technology gaps, and ensure Scottrade clients were kept informed
every step of the way. It has been a relatively smooth transition,
and while our work is not yet complete, there’s a lot to feel good
about today. Now we can truly say to our Scottrade clients,
‘Welcome to TD Ameritrade.’”
“The first two trading days have gone well, and we remain at the
ready for our clients as they adapt to this big change,” said James
Kostulias, integration planning lead for TD Ameritrade. “We’ve
built significant scale and efficiencies into our technology,
operations, and client service. While we are currently experiencing
higher levels of client engagement, which is to be expected,
everything is working as it should.”
Scottrade clients are now able to log into their accounts at TD
Ameritrade using their existing Scottrade credentials. An online
tutorial is available to help them learn how to use the new
platform, and the company’s official Transition Hub remains
available, providing up-to-date details about the transition.
TD Ameritrade remains committed to making the transition as easy
as possible and providing all clients with an outstanding investing
experience throughout this integration and beyond. Clients with
questions can receive help in several ways, 24 hours a day, seven
days a week:
- Log in using their existing Scottrade
account number and password.
- Connect with TD Ameritrade chat bots
through Facebook Messenger or Twitter Direct Messages.
- Speak to a live TD Ameritrade
representative by calling 800-669-3900 and selecting Option 3.
- Use TD Ameritrade’s automated phone
service by dialing 800-669-3900 and selecting Option 2. (In order
to use this feature, clients will need their new TD Ameritrade
account number, which can be found by logging in to an account
online with their existing Scottrade credentials. Then, go to
Client Services> My Profile> and click on Personal
Information.)
“The client experience remains our number one priority,” said
Peter deSilva, president of retail distribution for TD Ameritrade.
“We have prepared every point of engagement – from the great people
in our branches and service centers, to newer channels like our
Facebook Messenger and Twitter chat bots, and our Amazon Alexa
skill – to provide the help, support, and education our clients
need as they explore all we have to offer. This integration has
always been about giving investors a better investing experience,
and that’s what we intend to do.”
About TD Ameritrade Holding CorporationTD Ameritrade
provides investing services and education to more than 11 million
client accounts totaling more than $1 trillion in assets, and
custodial services to more than 6,000 registered investment
advisors. We are a leader in U.S. retail trading, executing more
than 700,000 trades per day for our clients, nearly a quarter of
which come from mobile devices. We have a proud history of
innovation, dating back to our start in 1975, and today our team of
10,000-strong is committed to carrying it forward. Together, we are
leveraging the latest in cutting edge technologies and one-on-one
client care to transform lives, and investing, for the better.
Learn more by visiting TD Ameritrade’s newsroom at www.amtd.com, or
read our stories at Fresh Accounts.
1TD Ameritrade, Inc. (“TD Ameritrade”) is a broker-dealer
subsidiary of TD Ameritrade Holding Corporation. Brokerage services
provided by TD Ameritrade, Inc., member FINRA (www.FINRA.org)
/SIPC (www.SIPC.org)
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version on businesswire.com: http://www.businesswire.com/news/home/20180228005110/en/
TD Ameritrade Holding CorporationFor Media:Kim Hillyer,
402-574-6523Corporate
Communicationskim.hillyer@tdameritrade.com@TDAmeritradePRorFor
Investors:Jeff Goeser, 402-597-8464Investor
Relationsjeffrey.goeser@tdameritrade.com
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