University of Tennessee Eliminates 80 Hours of Manual Labor Each Week by Automating Mission-Critical Processes with CA Automic
January 31 2018 - 9:00AM
Business Wire
Office of Financial Aid and Scholarships Drives
Efficiency Across Departments Using Automic Workload Automation for
One-Day Response Times
CA Automic, a leader in business automation software owned by CA
Technologies (NASDAQ:CA), today announced that the University of
Tennessee at Chattanooga (UTC) is using CA Automic Workload
Automation (CA AWA) to streamline its most mission-critical
processes, including admissions, records, orientation, financial
aid and scholarship. UTC is able to cut down on manual processes –
saving the Office of Financial Aid and Scholarships 80 hours a
week, and reducing its response time from the Department of
Education from a week to a single day.
“Automation enables us to let students know their financial aid
decisions faster so that they can keep the focus on their
education,” says Jennifer Buckles, Director of Financial Aid at
UTC. “Today a student application can be released in 10 minutes
online, rather than requiring the student to visit the office
in-person.”
UTC selected CA AWA for its flexibility and reputation in the
higher education community as a best-in-class automation platform
to accelerate, control and provide visibility over business
processes. The solution integrates with Ellucian’s Banner, a
software-as-a-service ERP offering used by 1,400 higher education
institutions, making it easy for users to automate and schedule
ongoing Banner processes without specialized expertise. The
Financial Aid team automates critical tasks to run anytime 24/7,
ensuring student information systems are as up to date as possible,
helping the department deliver quicker responses and better service
to students.
“Extending our workday without having to increase our staff
resourcing is game-changing,” explains Buckles. “Instead of needing
to stay at the office longer, we can now easily schedule jobs to
run after hours. So as soon as a staff person arrives in the
morning at 8:00 am, they can review the output and then move onto
the next step.”
With CA AWA, the Financial Aid team is working more efficiently
with other departments and is looking to automate additional
process flows and jobs. “Being able to pull together, automate and
streamline all our tasks in one place has been fantastic,” says
Buckles.
“CA Workload Automation helps the University of Tennessee at
Chattanooga improve the overall education of its students, and we
are very proud to enable a more sophisticated learning environment
through the use of our technology,” said Chris Boorman, CMO of CA
Automic. “Automating processes has helped UTC free up capital – a
key benefit many organizations gain from automation. The result is
that its employees can perform more valuable work.”
To learn more about CA Automic Workload Automation, visit:
https://automic.com/products/automic-workload-automation
Tweet this: .@UTChattanooga eliminates 80 hours of manual
labor weekly by automating mission-critical processes with
@CAAutomation http://bit.ly/2EmHN9y
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CA Technologies (NASDAQ:CA) creates software that fuels
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version on businesswire.com: http://www.businesswire.com/news/home/20180131005152/en/
PressCourtney GlymphSenior Principal, Communications+44
(0) 7867488769Courtney.glymph@Automic.comorCathy WrightOffleash for
CA Automic(650) 678-1905automic@offleashpr.com
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