- Working with CLEAR, Lincoln takes
effortless travel to the next level, offering complimentary
memberships for new Lincoln owners
- Lincoln also is expanding its pilot
Lincoln Personal Driver service to Dallas, a third location for the
program in the country’s sixth-largest luxury market
- Lincoln to launch vehicle subscription
pilot in California in 2018, offering its clients a flexible
month-to-month vehicle service
Moving through airport security without waiting in long lines,
access to a personal driver to assist with transportation and
errands, and the ability to select a month-to-month vehicle service
based on their needs is the future for Lincoln clients as the
company announces new services designed to make vehicle ownership
effortless.
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To help make airport travel easier,
Lincoln is collaborating with CLEAR – which offers the fastest,
most predictable way through security – to provide new Lincoln
owners with a complimentary CLEAR membership, allowing them to
speed through security at participating airports and major arenas
nationwide. (Graphic: Business Wire)
To help make airport travel easier, Lincoln is collaborating
with CLEAR – which offers the fastest, most predictable way through
security – to provide new Lincoln owners with a complimentary CLEAR
membership, allowing them to speed through security at
participating airports and major arenas nationwide.
“Our clients tell us time is their ultimate luxury,” said
Lincoln President Kumar Galhotra. “So we’ve paired our exceptional
vehicles with world-class services in collaboration with CLEAR to
enable them to travel along their journey even more effortlessly
and efficiently.”
CLEAR delivers secure and easy travel to more than 30 airports
and arenas nationwide. At participating venues, members go to a
dedicated CLEAR lane where they are greeted by a CLEAR team member.
After a simple finger tap or blink of an eye, members are escorted
straight to security screening, bypassing the usual long lines.
According to CLEAR, members walk through security in minutes every
time.
The Lincoln program with CLEAR launches in January. New Lincoln
owners will receive a six-month complimentary membership for
themselves and a partner. Lincoln Black Label clients will receive
yearlong memberships.
“We are thrilled to be part of Lincoln’s vision to enhance its
clients’ lives in new and exciting ways,” said CLEAR CEO Caryn
Seidman-Becker. “There is a natural fit between our shared focus on
making travel simpler at every step along the customer
journey.”
A focus on effortless ownership
On the heels of the success of its Chauffeur pilot in Miami and
San Diego, Lincoln is now expanding the program, which offers
clients the option of a driver who can assist with daily errands.
The service, now called Lincoln Personal Driver, is expanding to
Dallas, the sixth-largest luxury market in the country. The service
provides carefully screened, highly trained drivers when needed,
enabling clients to enjoy the safety and familiarity of their own
vehicle – from the comfort of the rear seats.
Lincoln Personal Driver provides more than personal
transportation. Drivers can assist with other tasks such as fueling
and washing the vehicle, and can run errands such as picking up dry
cleaning while clients are at their engagements.
“Research shows us that luxury customers are using services like
Lincoln Personal Driver in their daily lives,” said Galhotra. “We
take it one step further by allowing our owners to use this service
with their own vehicle, on their own time, and for a number of
tasks to make their experience as effortless as possible.”
Beginning early next year, Lincoln also plans to launch a
vehicle subscription service pilot in California, enabling clients
to select a month-to-month vehicle subscription that includes
insurance, maintenance, roadside assistance, and vehicle pickup and
delivery.
Building on the early learnings from Ford Credit’s Canvas
subscription service that launched in May, the Lincoln program will
also incorporate the same technology.
The addition of new services like vehicle subscription stems
from the success of Lincoln’s Pickup and Delivery program, which
launched in 2016. Since then, more than 60,000 rides have been
completed through Lincoln Pickup and Delivery. From January to
October, usage increased 223 percent.
“Our Lincoln dealers are playing a key role in helping to
deliver this suite of services, enabling Lincoln to distinguish
itself in a crowded marketplace,” said Galhotra.
Lincoln is the only luxury auto manufacturer to offer a standard
Pickup and Delivery service nationally on all 2017 and newer
vehicles.
With Pickup and Delivery, a Lincoln service valet picks up a
client’s vehicle for any need, at any location, provides the client
with a complimentary Lincoln loaner vehicle, and returns the
freshly washed vehicle once service is complete.
Clients can schedule an appointment through the Lincoln Way™ app
and track their vehicle’s service progress through real-time
navigation. The app also enables Lincoln Pay for Service, which
gives Lincoln owners the flexibility to pay for dealer services
online and pick up their vehicle at their convenience if they
choose this option.
The Lincoln Way app serves as a convenient service hub, making
the Lincoln ownership experience even more effortless. With all
Lincoln services listed in one place, owners can quickly and easily
find exactly what they need.
About The Lincoln Motor Company
The Lincoln Motor Company is the luxury automotive brand of Ford
Motor Company, committed to creating compelling vehicles with an
exceptional ownership experience to match. For more information
about The Lincoln Motor Company, please visit media.lincoln.com or
www.lincoln.com. Follow us on Facebook at facebook.com/lincoln.
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version on businesswire.com: http://www.businesswire.com/news/home/20171128006608/en/
The Lincoln Motor CompanyAngie Kozleski,
313-323-1984akozlesk@lincoln.comorAmanda Park,
313-322-3132apark5@lincoln.com
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