JetBlue Celebrates Opening of Havana Ticket Offices as Airline Marks Anniversary of Historic First Commercial Flight to Cuba
September 01 2017 - 9:00AM
Business Wire
Two New Offices to Offer Expanded, In-Person
Ticketing Options With Personal Interaction At Point of Sale
JetBlue (NASDAQ:JBLU), the first U.S. airline to bring
affordable and convenient commercial air travel to Cuba after more
than 50 years, today announced the long-anticipated opening of its
City Ticket Office and Airport Ticket Office in Havana. Both
locations offer a new option for Cubans to book travel on JetBlue,
with the added benefit of in-person interactions which will provide
the personal, helpful and simple customer experience the airline is
known for.
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JetBlue Celebrates Opening of Havana
Ticket Offices as Airline Marks Anniversary of Historic First
Commercial Flight to Cuba
JetBlue CEO Robin Hayes, various Cuban officials, airport
leadership and JetBlue crewmembers will take part in a ribbon
cutting ceremony at the City Ticket Office today to celebrate the
opening and will welcome customers at the new location. The opening
of the ticket offices come the same week JetBlue celebrates the
one-year anniversary of its historic first commercial flight to
Cuba on August 31, 2016. In this first year of commercial service,
JetBlue has carried more than 390,000 customers between the U.S.
and Cuba and operated nearly 2,000 flights between the two
nations.
“The openings of these offices allow us to offer a truly
personalized experience for our Cuban customers with face-to-face
interactions when arranging JetBlue travel,” said Robin Hayes,
president and chief executive officer, JetBlue. “As we begin our
second year of commercial service in Havana – one of the
Caribbean’s most important markets – we are now positioned to
introduce our low fares and award-winning service to even more
travelers in Cuba’s capital.”
The City Ticket Office is centrally and conveniently located in
Havana’s Vedado neighborhood. The new JetBlue space is in the same
building as several travel agencies. The area is well-known and
easy to reach for JetBlue customers. The accompanying Airport
Ticket Office is located across from JetBlue’s check-in counters at
Terminal 3 in Havana’s José Martí International Airport (HAV). Both
locations welcome customers wishing to book travel with JetBlue and
offer the lowest available fare. Customers may also make changes to
existing reservations, select seats and select ancillary
services.
In many Caribbean and Latin American markets,
City and Airport Ticket Offices are the most convenient and
preferred way for customers to make their reservations. The
locations also allow for an even more personal interaction at the
point of sale. JetBlue operates similar offices in Haiti and the
Dominican Republic.
Havana City Ticket Office
Havana Airport Ticket Office Calle 23
No. 64, esquina P
Vedado, Plaza de la Revolución
José Martí International Airport
Terminal 3 – Departures Level
Hours:
Mon – Fri: 8:30 a.m. – 4:30 p.m.
Sat: 8:30 a.m. – 12:30 p.m.
Sun: Closed
Hours:
Daily: 9 a.m. – 5 p.m.
JetBlue operates daily flights between Havana and three of the
airline’s focus cities:
- New York’s John F. Kennedy
International Airport (JFK)
- Fort Lauderdale-Hollywood International
Airport (FLL)
- Orlando International Airport
(MCO)
Flights between the U.S. and Havana feature the most legroom in
coach (a) and complimentary and unlimited name-brand snacks and
soft drinks. Select flights also feature free Fly-Fi, the fastest
broadband internet in the sky (b); free, live DIRECTV® programming
and 100 channels of SiriusXM® radio in every seatback.
JetBlue is proud to offer customer-friendly baggage allowances
for travelers flying to or from Cuba, with the ability to check up
to a total of three bags or boxes, each up to 99 lbs. and up to 80
linear inches (length + width +height) (c). Please see JetBlue’s
Checked Baggage page for more information.
In addition to Havana, JetBlue serves three other Cuban cities
with daily service from Fort Lauderdale-Hollywood:
- Santa Clara – Abel Santamaría Airport
(SNU)
- Camagüey – Ignacio Agramonte Airport
(CMW)
- Holguín – Frank País Airport (HOG)
JetBlue’s commercial service launch followed nearly five years
of successful charter service operating multiple routes between
Cuban markets and U.S. cities. In that time, JetBlue built strong
relationships with airport authorities and worked closely together
to make the successful launch of commercial service possible.
All U.S. customers traveling to Cuba must be authorized to do so
under the U.S. government’s Cuban Assets Control Regulations and
they must certify that they qualify for one of the twelve approved
travel categories outlined by the U.S. Department of Treasury. All
travelers to Cuba must make their own determinations with respect
to the appropriate travel category, as well as the type of visa
required by Cuba for their purpose of travel.
About JetBlue Airways
JetBlue is New York's Hometown Airline®, and a leading
carrier in Boston, Fort Lauderdale-Hollywood, Los
Angeles (Long Beach), Orlando, and San Juan. JetBlue carries
more than 38 million customers a year to 101 cities in the
U.S., Caribbean, and Latin America with an average
of 1,000 daily flights. For more information please visit
jetblue.com.
(a) JetBlue offers the most legroom in
coach based on average fleet-wide seat pitch for U.S. airlines.
(b) Fly-Fi is not available on flights operating outside of
the contiguous U.S. For flights originating outside of the
contiguous U.S., Fly-Fi will be available once the aircraft returns
to the coverage area. Fly-Fi is available on all JetBlue-operated
flights. (c) Overweight and/or oversize baggage fees will be
applied.
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JetBlue Corporate CommunicationsTel:
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