Verint Meets the Challenges of Delivering Public Safety in the Digital Age With New Omnichannel Recording Capabilities
August 16 2017 - 8:30AM
Business Wire
Highly-Scalable and Secure Solution Delivers Powerful
Omnichannel Recording, Analytics and Incident Reconstruction
Capabilities
Verint® Systems Inc. (Nasdaq: VRNT) today announced the
availability of its new solution that helps emergency services
organizations deliver mission-critical service against a backdrop
of complex and fast-moving events and new technologies. Evolving
industry standards and citizen expectations require a swift
response and the ability to manage communications through multiple
channels and devices. The Verint solution provides public safety
agencies with the variety and volume of data they need to address
this level of digital disruption.
Verint Recording for Public Safety™ is a powerful omnichannel
solution that captures voice, video, PC screens, images, geographic
information systems (GIS) and text-based media across multiple
channels, including 911 telephony, radio systems, dispatch
consoles, VoIP and SMS messaging, and microphones. The software
brings public safety recording together with robust archiving,
quality management and analytics capabilities—all on a single
platform to simplify system administration, maintenance and user
training. In addition, it helps expedite incident reconstruction
and analyze actions and outcomes, enhance performance, and can
comply with evolving regulations, such as the NG-911 i3 standard
and Project 25 (P25). Additionally, the recording platform
streamlines databases and service footprints, offers robust
security features and is future proof as new communication channels
emerge.
Emergency response, public safety answer points (PSAPs) and
control room operations rely on the ability to record the wide
range of channels that are increasingly used in emergency
situations. They require effective, highly-reliable tools for the
collection, recording and archiving of emergency calls, radio
transmissions and other incident information into a single,
centralized multimedia database. This is where the new Verint
recording architecture offers even greater value through a highly
flexible system configuration and enhanced expandability. With
support for deployments ranging from small municipalities, to the
largest and most sophisticated regional emergency communication
centers, Verint Recording for Public Safety brings a new level of
robustness, reliability and productivity to the heart of
first-response deployments, and also supports tamper-proof,
chain-of-custody auditing capabilities.
“As the nature of public safety pivots from a more traditional,
reactive approach to one that is more proactive and preventative,
Verint is responding by delivering innovative technology solutions
that help public safety organizations become more agile,” says
Kristyn Emenecker, global vice president, product strategy, Verint.
“We’re pleased to offer the industry our flagship technology that
currently supports more than 10,000 organizations globally. The
proven recording solution helps agencies address citizen demands
across all channels, and is highly suited for the mission critical
needs of public safety today and into the future.”
Learn more at www.verint.com.
About Verint Systems Inc.
Verint® (Nasdaq: VRNT) is a global leader in Actionable
Intelligence® solutions with a focus on customer engagement
optimization, security intelligence, and fraud, risk and
compliance. Today, over 10,000 organizations in more than 180
countries—including over 80 percent of the Fortune 100—count on
intelligence from Verint solutions to make more informed, effective
and timely decisions. Learn more about how we’re creating A Smarter
World with Actionable Intelligence® at www.verint.com.
This press release contains “forward-looking statements,”
including statements regarding expectations, predictions, views,
opportunities, plans, strategies, beliefs, and statements of
similar effect relating to Verint Systems Inc. These
forward-looking statements are not guarantees of future performance
and they are based on management's expectations that involve a
number of risks, uncertainties and assumptions, any of which could
cause actual results to differ materially from those expressed in
or implied by the forward-looking statements. For a detailed
discussion of these risk factors, see our Annual Report on Form
10-K for the fiscal year ended January 31, 2017, our Quarterly
Report on Form 10-Q for the quarter ended April 30, 2017, and other
filings we make with the SEC. The forward-looking statements
contained in this press release are made as of the date of this
press release and, except as required by law, Verint assumes no
obligation to update or revise them or to provide reasons why
actual results may differ.
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ENGAGE, CYBERVISION, FOCALINFO, SUNTECH, and VIGIA are trademarks
or registered trademarks of Verint Systems Inc. or its
subsidiaries. Other trademarks mentioned are the property of their
respective owners.
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version on businesswire.com: http://www.businesswire.com/news/home/20170816005191/en/
Verint Systems Inc.Industry
InformationCandace Flynn,
303-254-7152candace.flynn@verint.comorInvestor RelationsAlan Roden,
631-962-9304alan.roden@verint.com
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