Five9 Integration Adapter for Microsoft Dynamics 365 CRM Now Available via Microsoft AppSource
July 24 2017 - 1:37PM
Business Wire
Named as a Leader in the Contact Center as a
Service (CCaasS) Gartner Magic Quadrant, Five9 is the first
and only CCaaS provider on Microsoft’s AppSource Marketplace
Five9, Inc. (NASDAQ: FIVN), a leading provider of cloud software
for the enterprise contact center market, today announced that the
Five9 Adapter for Microsoft Dynamics CRM is available through
Microsoft’s AppSource marketplace. Five9 is the first and only
Gartner Contact Center as a Service (CCaasS) Magic Quadrant Leader
currently available on AppSource.
“The seamless integration with Microsoft Dynamics 365 brings the
power of Five9 to the desktop. When you combine the powerful
telephony platform and blended agent capabilities from Five9 with
Microsoft Dynamics 365, our customers have all the tools they need
to develop leads, nurture contacts, track progress throughout the
pipeline, and increase both sales and retention,” said Param
Kahlon, GM for Microsoft Dynamics 365.
Microsoft’s AppSource marketplace helps enterprise users of all
sizes find software-as-a-service (SaaS) apps from Microsoft and its
partners. Including existing app add-ins and content packages,
AppSource apps are built on top of Microsoft Dynamics 365
CRM, Skype for Business and other Microsoft applications,
which tie seamlessly in to our joint customer journey.
“The inclusion of the Five9 platform on the AppSource
marketplace is the natural next step in our growing partnership
with Microsoft,” said Walt Rossi, Vice President of Business
Development, Five9. “This will allow our customers to identify and
install the applications and solutions that they need to develop a
robust, flexible technology infrastructure. The seamless
integration of Five9 with Microsoft’s offerings is an enterprise
level solution that is built for the cloud and is guaranteed to
super charge your sales and service programs.”
Talk with us @Five9, LinkedIn, Facebook, Blog.
About Five9
Five9 is a leading provider of cloud software for the enterprise
contact center market, bringing the power of the cloud to thousands
of customers and facilitating more than three billion customer
interactions annually. Since 2001, Five9 has led the cloud
revolution in contact centers, helping organizations transition
from legacy premise-based solutions to the cloud. Five9 provides
businesses with cloud contact center software that is reliable,
secure, compliant and scalable, which is designed to create
exceptional customer experiences, increase agent productivity and
deliver tangible business results. For more information
visit www.five9.com.
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Five9Gabrielle Targosz,
925-403-1199Gabrielle.Targosz@five9.comorSHIFT CommunicationsLauren
Willard, 415-591-8421Five9PR@shiftcomm.com
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