Ameriprise #1 for Customer Service in the 2017 Temkin Group Investment Industry Rankings
July 10 2017 - 9:00AM
Business Wire
Ameriprise also ranked No. 1 in Forgiveness and
No. 2 in Trust
Ameriprise Financial (NYSE: AMP) has achieved top marks in the
investments industry in three 2017 Temkin Ratings. The firm is
ranked no. 1 out of 14 investment firms in the 2017 Temkin Customer
Service Ratings and in the 2017 Temkin Forgiveness Ratings.
Ameriprise placed no. 2 in the 2017 Temkin Trust Ratings among the
same group of 14 investment firms.
Temkin Ratings evaluates organizations based on a large-scale
survey of consumers and provides benchmark metrics on customer
engagement. The Temkin Customer Service Ratings is based on how
satisfied consumers are with their recent service experiences.
Another important metric, the Forgiveness Ratings asks consumers to
rate their interactions with various companies by indicating how
likely they would be to forgive a firm if it makes a mistake.
Temkin’s Trust Ratings surveyed consumers to gauge the trust they
have that an organization will operate on their behalf.
“We want every investor who works with Ameriprise to feel valued
and brilliant – and that’s why we’re so passionate about the
experience and customer service we provide to each and every
client,” said Marie O’Neill senior vice president of marketing at
Ameriprise Financial. “We take great pride in the deep personal
relationships that Ameriprise and our advisors have developed with
our clients and in the trust they place in us. We’re thrilled to
receive this recognition, which represents the voice of
consumers.”
For more information on the ratings, visit
www.TemkinRatings.com.
About Ameriprise Financial
At Ameriprise Financial, we have been helping people feel
confident about their financial future for more than 120 years.
With extensive asset management, advisory and insurance
capabilities and a nationwide network of approximately 10,000
financial advisors, we have the strength and expertise to serve the
full range of individual and institutional investors' financial
needs. For more information, or to find an Ameriprise financial
advisor, visit ameriprise.com.
Ameriprise Financial Services, Inc. Member FINRA and SIPC.
© 2017 Ameriprise Financial, Inc. All rights reserved.
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Ameriprise FinancialCassandra Osei, 212-437-8682Media
Relationscassandra.osei@ampf.comConnect with us on Twitter:
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